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Bangkok Palace Hotel

4.0 out of 5.0

Recent guest reviews

Very clean and nice hotel. The staff Miss Wanida is very helpful, courteous and polite. The location of the hotel is also within reach of good eatery places. 4 star hotel but with 5 star quality. The facilities befits its name and is palatial in nature with exclusive furnishings.

I stayed 2 nights at Bangkok Palace hotel. We got a nice room including all the facilities and we got delicious food for the breakfast. A lot of shopping malls can be seen around the hotel. (10 or 15 minutes walking) But, they have to improve something as a five star hotel. Recommended.

As with most hotels in Thailand, the staff are wonderful and fallmover themselves to be helpful and charming. The personal trainers in the gym and the staff in the bakery were especially lovely. The hotel it self is run down and shabby which is a shame because it’s had the potential to be great and has so much going for it. Our room was grubby and the used chewing gum stuck to the bedside table wasn’t great. They also lock the front door at 9pm meaning you have to schlepp all the way around under the freeway to get in which is hyper annoying.

The bed is comfortable. It is within walking distance to the market. We were greeted by the hotel staffs and recommend the places around hotel. The hotel located in the center of Bangkok. The room is clean and tidy. The sport gym is good and big swimming pool. Great value for the money.

My room on 9 floors. Nice room and good location. The hotel is very close to Indra market, pratunam market and a lot of indian restaurant and etc. - Big Swimming pool - variety breakfast - helpful staff We will come back again.

I have always been amazed at how well the bangkok palace hotel look after their guests. Breakfast -Vegetables on salad bar was not fresh -The milk for cereals was not cold enough -Suggest have food outside of the hotel for breakfast But is was all good they gave us the same room we.

Nice stay and location was spot on. WiFi and swimming pool needed improvement. Staffs were motivated and always be ready to serve with charming face. Travel arrangements was good as well; I had nice trekking experience at Chiangdao Valley.

Me and my group were in this hotel , from 15 Nov. until 19 Nov. It is located in nice area . we were 32 person . The problem that bothered us , was the receptionist language. They couldn't speak English.My group had problem by internet connection , when we ask helping of receptionist as they couldn't understand, so we couldn't take positive energetic. As they didn't understand us , so they were laughing. One old lady in reception was kind and was trying to help us. Our room was always clean . Thank them for cleaning. Mr. Y. Yusa , the manager of duty knows English . Me and my friends room were on the 4th floor. At the midnight there was a lot of voice but no one was controlling them.

WiFi was not working properly. The staff in the reception desk was not cooperative with the was good . The information desk must be improved . The airport pick up can be arranged to the guests.

I loved the hotel's interior but you need to work on the bathroom drainage system and upgrade the television sets in the rooms to the modern led TVs. For the food and location thumbs up. The swimming pool and the gym was fantastic.

1091/336 New Phetchburi Road Bangkok Bangkok

Hotel highlights

  • Walking distance to Pratunam Market
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bangkok City Centre within a short walk of Pratunam Market, Bangkok Palace Hotel is within a mile (2 km) of other popular sights such as Siam Paragon Mall. This 668-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Bangkok and also close to Suan Pakkard Palace and Siam Square.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 9:30 AM.


Bangkok Palace Hotel's 668 rooms are air-conditioned and provide refrigerators, minibars, and free bottled water. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, free toiletries, and slippers. Other standard amenities include safes and phones.

Property features

Bangkok Palace Hotel features a nightclub, an outdoor pool, and a fitness center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a conference center.

Room options

Deluxe Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 3

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Executive Room

Full 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

38% of guests recommend this hotel

Total of 1775 reviews