2/10 Terrible
Hassan, New York
Traveled with group
Jan 19, 2026
I’m not sure how this place has 5 star reviews. Stay away!
We stayed for 1 night. Told them AC was not cooling properly shortly after check in. They sent someone who said to wait on it. We left and came back several hours later to a room still hot, but it was late at night and we decided to go to bed, although uncomfortable.
In the early morning around 8am, ice pellets and water rained down from the AC onto our stuff underneath it soaking the whole area and waking us up. We had to turn it off and the room got very hot. They could not fix it all day. I spoke with the receptionist saying we had a very poor experience and this was not a comfortable stay by any means. They refused any partial/full refund and only offered switching rooms, which was inconvenient as it was our last day.
Very poor experience and would never come again. This place does not care about your comfort. The room was also very dated and looked out at a junk yard. Again, stay away!
Hassan
Stayed 1 night in Jan 2026



































