Proximity to shops and restaurants. Reasonably priced hotel. Very good value for money.
The Aronoma could not be located in a better place. 100 meters from the tram, surrounded by shopping at all levels. Staff wonderful, breakfast great. Price amazing.
bad smell in room, old furniture, i found many dirty under bed, the hotel says they are full when i tried to extend my stay to 1 night due to delays in my flight, but when i searched in internet i found many room types available. only location is great
Overall it was a good stay till when I tried to get a taxi to the airport. The lady who was sitting in the booth outside the hotel and suppose to accommodate the transportation was unprofessional and try to take advantage of me. I want a big car and she wanted to charge me 1,700 baht which is like 4 times the regular taxi. I decline politely but she kept saying that it's traffic jam on the road and it's hard to get the taxi. I used grab instead. I am not sure if this service is part of the hotel or not, but the hotel should try to keep this service reasonable, and not let the guests get scam. I stayed at Amari before and they required the taxi to use meter all times if they want to pick the passengers staying at their hotel. I do hope Arnoma should do the same.
Price is a bit high compared to the condition of the hotel. The good news is that it is across from major shopping malls..
Room at the 11th floor is old and dirty. Some towels are clean but some are dirty. When I checked out, they said I consumed one of the mineral water which I didn’t. I don’t have much time to argue so I just paid 85 and left. Make sure you count the beverage and snacks. I’m not sure if they didn’t check correctly from the previous customer or if it’s a way for them to make extra money.
I've stayed in this hotel a lot and it is very affordable. Staff has always been very accommodating.
Definitely not a 4 star hotel. Maybe it's okay for the price. It took hours to check in. The key didn't work the next day, it took forever again at the reception. They keep saying "their internal process" is the problem. They don't check reservations regularly. They don't inform each other that they granted late check out. There are only two staff at the busiest time. The conceirg is terrible too. She was very unhelpful. She didn't even acknowledge us and then she told us "take your time". I don't know what that was supposed to mean but we were waiting for her taking her sweet time.
Located in Bangkok City Centre, Arnoma Grand is adjacent to CentralWorld Shopping Complex and within a 5-minute walk of other popular sights like Erawan Shrine. This 4-star hotel welcomes guests with 369 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
All 369 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, desks, and wardrobes or closets are also available.
Guests of Arnoma Grand enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a health club, a sauna, and free WiFi in public areas.
Proximity to shops and restaurants. Reasonably priced hotel. Very good value for money.
The Aronoma could not be located in a better place. 100 meters from the tram, surrounded by shopping at all levels. Staff wonderful, breakfast great. Price amazing.
Thank you for posting your Review concerning your recent stay at our Hotel. Your comments have been shared with the Team here. We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again. As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok. We have carried out an extensive programme of modernisation to the Public Areas and all Guest Rooms have been recently equipped with new mattresses and state of the art Television Sets. I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.
bad smell in room, old furniture, i found many dirty under bed, the hotel says they are full when i tried to extend my stay to 1 night due to delays in my flight, but when i searched in internet i found many room types available. only location is great
Dear talal, Thank you for posting your Review regarding your recent stay with us. I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement. We have recently completed a major modernization programme for all Public Areas and have just started with the Guest Rooms – all Guest Rooms have so far been equipped with new mattresses and new, state of the art Television sets. We are also investing heavily in Team Training and Service Delivery Levels as well. Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us. Best regards, Santi S. E-Commerce Manager
Overall it was a good stay till when I tried to get a taxi to the airport. The lady who was sitting in the booth outside the hotel and suppose to accommodate the transportation was unprofessional and try to take advantage of me. I want a big car and she wanted to charge me 1,700 baht which is like 4 times the regular taxi. I decline politely but she kept saying that it's traffic jam on the road and it's hard to get the taxi. I used grab instead. I am not sure if this service is part of the hotel or not, but the hotel should try to keep this service reasonable, and not let the guests get scam. I stayed at Amari before and they required the taxi to use meter all times if they want to pick the passengers staying at their hotel. I do hope Arnoma should do the same.
Dear Hong, Thank you for taking the time to write a review of your stay. I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement. You are a valuable guest and very much look forward to restore your confidence by having the opportunity to be at your service. Best regards, Santi S. E-Commerce Manager
Price is a bit high compared to the condition of the hotel. The good news is that it is across from major shopping malls..
Dear Samphors, Thank you for taking the time to write a review of your stay. Your Comments are most valuable in helping us maintain high standards and in ensuring that your expectations are always met We hope that you are enjoying other aspects of your stay with us. You are a valuable guest and very much look forward to restore your confidence by having the opportunity to be at your service. Best regards, Santi S. E-Commerce Manager
Room at the 11th floor is old and dirty. Some towels are clean but some are dirty. When I checked out, they said I consumed one of the mineral water which I didn’t. I don’t have much time to argue so I just paid 85 and left. Make sure you count the beverage and snacks. I’m not sure if they didn’t check correctly from the previous customer or if it’s a way for them to make extra money.
Dear mike, Thank you for taking the time to write a review of your stay. Your Comments are most valuable in helping us maintain high standards and in ensuring that your expectations are always met First, please accept our sincere apologies for this inconvenience that you may have caused. We hope that you are enjoying other aspects of your stay with us. You are a valuable guest and very much look forward to restore your confidence by having the opportunity to be at your service. Best regards, Santi S. E-Commerce Manager
I've stayed in this hotel a lot and it is very affordable. Staff has always been very accommodating.
Definitely not a 4 star hotel. Maybe it's okay for the price. It took hours to check in. The key didn't work the next day, it took forever again at the reception. They keep saying "their internal process" is the problem. They don't check reservations regularly. They don't inform each other that they granted late check out. There are only two staff at the busiest time. The conceirg is terrible too. She was very unhelpful. She didn't even acknowledge us and then she told us "take your time". I don't know what that was supposed to mean but we were waiting for her taking her sweet time.
Thank you for taking the time to write a review of your stay. Your Comments are most valuable in helping us maintain high standards and in ensuring that your expectations are always met. You are a valuable guest and very much look forward to restore your confidence by having the opportunity to be at your service.