Superior Room
from $67
Arnoma Grand
4.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 13 reviews
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Recent guest reviews
Price is a bit high compared to the condition of the hotel. The good news is that it is across from major shopping malls..
Room at the 11th floor is old and dirty. Some towels are clean but some are dirty. When I checked out, they said I consumed one of the mineral water which I didn’t. I don’t have much time to argue so I just paid 85 and left. Make sure you count the beverage and snacks. I’m not sure if they didn’t check correctly from the previous customer or if it’s a way for them to make extra money.
I've stayed in this hotel a lot and it is very affordable. Staff has always been very accommodating.
Definitely not a 4 star hotel. Maybe it's okay for the price. It took hours to check in. The key didn't work the next day, it took forever again at the reception. They keep saying "their internal process" is the problem. They don't check reservations regularly. They don't inform each other that they granted late check out. There are only two staff at the busiest time. The conceirg is terrible too. She was very unhelpful. She didn't even acknowledge us and then she told us "take your time". I don't know what that was supposed to mean but we were waiting for her taking her sweet time.
Nice hotel & friendly staffs. Had a good time and will recommend to everyone.
some smells in the room, very noise at the mid night
The hotel has a very convenient location. The staff are friendly, welcoming and provided a very good service. Breakfast has a good variety. The only complaint was about the internet. The free Wifi described was poor and disconnects a lot with a very slow data. If you want a better one then you have to pay. I will consider Arnoma hotel for my next trip.
Overall, it was a pleasant stay. Location is great, close to all main shopping area. Opposite to Central World Plaza and walking distance to BTS Chitlom and Paragon mall. Checking and checkout was fast. Breakfast could be better. Eventhough the hotel is not a new one, it is still a good choice for travellers.
With international traveling, there are always chances that flights will be delayed or rescheduled. My mother-in-law's flight was delayed due to a winter storm in the U.S. causing her to miss her connecting flight. The next available flight was for the following day. I called the hotel directly to inform them that her arrival has been delayed. The easily accommodated us by noting her new flight and held the room for a very late check-in. We greatly appreciated their help and understanding. Will travel to this hotel when we arrive in Bangkok in a month.
It is our second time that we have been staying in this hotel. The staff is friendly and always helpful. The breakfast is manageable, though not outstanding. The rooms are clean, the beds are comfortable and the bathroom adequate/basic , but not luxurious. The only real criticism I have is the internet connection. The cheapest package is unlimited downloads for 7 days, which cost you 1000Bath (~33US$) for a connection running at snails pace at best! For that money you may opt to buy a USB modem and a SIM card for 3G (for one month).
It was a great location for shoppers. Wish breakfast was included with our package. Place seems safe for tourists. I can recommend it to anyone.
light was not enough in the room. When the next room was using the toilet, can hear water flow for long time and it took 5 to 10 minutes for silent.
Location is the best part of this hotel, centrally located, one can just walk to many places. THey also had very good, including different ethnic choices, break fast and lunch.
Hotel highlights
- Walking distance to Pratunam Market and Siam Paragon Mall
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Arnoma Grand places you in Pathumwan, within a leisurely stroll of popular sights such as Pratunam Market and Siam Paragon Mall. This 4-star hotel welcomes guests with 369 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Located in central Bangkok, the hotel is also near Siam Square and MBK Center.
Dining
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.
Rooms
All of Arnoma Grand's 369 air-conditioned rooms provide minibars, coffee makers, and free bottled water. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include safes and desks.
Property features
Guests of Arnoma Grand enjoy a full-service spa, an indoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.
Guest reviews for Arnoma Grand
expensive but convenient
Everyone
Price is a bit high compared to the condition of the hotel. The good news is that it is across from major shopping malls..
room is old and make sure you check the extra
Everyone
Room at the 11th floor is old and dirty. Some towels are clean but some are dirty. When I checked out, they said I consumed one of the mineral water which I didn’t. I don’t have much time to argue so I just paid 85 and left. Make sure you count the beverage and snacks. I’m not sure if they didn’t check correctly from the previous customer or if it’s a way for them to make extra money.
Review comment
ecommerce responded on Nov 16, 2017
Dear mike, Thank you for taking the time to write a review of your stay. Your Comments are most valuable in helping us maintain high standards and in ensuring that your expectations are always met First, please accept our sincere apologies for this inconvenience that you may have caused. We hope that you are enjoying other aspects of your stay with us. You are a valuable guest and very much look forward to restore your confidence by having the opportunity to be at your service. Best regards, Santi S. E-Commerce Manager
it's every enjoyable
Everyone
I've stayed in this hotel a lot and it is very affordable. Staff has always been very accommodating.
it takes hours to check in. under staffed.
Everyone
Definitely not a 4 star hotel. Maybe it's okay for the price. It took hours to check in. The key didn't work the next day, it took forever again at the reception. They keep saying "their internal process" is the problem. They don't check reservations regularly. They don't inform each other that they granted late check out. There are only two staff at the busiest time. The conceirg is terrible too. She was very unhelpful. She didn't even acknowledge us and then she told us "take your time". I don't know what that was supposed to mean but we were waiting for her taking her sweet time.
easy access to shopping & restaurants
Everyone
Nice hotel & friendly staffs. Had a good time and will recommend to everyone.
best location
Everyone
some smells in the room, very noise at the mid night
good experience
BusinessTravelers
The hotel has a very convenient location. The staff are friendly, welcoming and provided a very good service. Breakfast has a good variety. The only complaint was about the internet. The free Wifi described was poor and disconnects a lot with a very slow data. If you want a better one then you have to pay. I will consider Arnoma hotel for my next trip.
family trip
Families
Overall, it was a pleasant stay. Location is great, close to all main shopping area. Opposite to Central World Plaza and walking distance to BTS Chitlom and Paragon mall. Checking and checkout was fast. Breakfast could be better. Eventhough the hotel is not a new one, it is still a good choice for travellers.
excellent staff
Couples
With international traveling, there are always chances that flights will be delayed or rescheduled. My mother-in-law's flight was delayed due to a winter storm in the U.S. causing her to miss her connecting flight. The next available flight was for the following day. I called the hotel directly to inform them that her arrival has been delayed. The easily accommodated us by noting her new flight and held the room for a very late check-in. We greatly appreciated their help and understanding. Will travel to this hotel when we arrive in Bangkok in a month.
solid hotel in superb location
Families
It is our second time that we have been staying in this hotel. The staff is friendly and always helpful. The breakfast is manageable, though not outstanding. The rooms are clean, the beds are comfortable and the bathroom adequate/basic , but not luxurious. The only real criticism I have is the internet connection. The cheapest package is unlimited downloads for 7 days, which cost you 1000Bath (~33US$) for a connection running at snails pace at best! For that money you may opt to buy a USB modem and a SIM card for 3G (for one month).
Dear Samphors, Thank you for taking the time to write a review of your stay. Your Comments are most valuable in helping us maintain high standards and in ensuring that your expectations are always met We hope that you are enjoying other aspects of your stay with us. You are a valuable guest and very much look forward to restore your confidence by having the opportunity to be at your service. Best regards, Santi S. E-Commerce Manager