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Novotel Bandung

4.0 out of 5.0

Recent guest reviews

hotel located in downtown bandung, classy location suitable for family and colleagues. I first visited while taking laundry clothes and drove back to hotel guests here, friendly and friendly service. when you stay here do not forget if we need laundry service, good laundry unit, laundry kilogram and dry clean and clothes iron. immediately contact us gg-laundry, greeting.

The quality of hotel like any other chain is quite good. Location is bit away from happening areas but if u r athletic enough you can walk down to jeans street. The breakfast spread was quite good but specially loved their bakery items. The swimming pool is bit small but since I was alone while using it, this was not an issue. The food in restaurant is also quite good. Overall it was good stay.

My first trip to Bandung after so many years plan (with wife) but ended up going there for a business trip. My first suprise was the new airport. Yup, its a new refurbished airport which i think look better and cleaner. My second suprise is the weather.. its a bit chill compare to KL/Jakarta, due to the area is situated at Going to Novotel Bandung is also piece of mind since its a weekday. My supir told Me that during weekend the road will be really “macet” or heavy traffic and some of the roads will be temp close to avoid massive jam. Novotel Bandung - what can i tell.. its Novotel.. the service is top of a class.. registration is fast, the room is spacious, clean and comfy...the breaksfast is good. For shopping lovers this is another place for you... so many outlets that sell branded clothes with low price - levis, ck, Armani, Fred Perry, etc.. you name it..BUT do be reminded that the size is not for europeans.. you need to really try it before you buy...and it happened to me.. after tried a few clothes with the size XL, i end up coming out from Rumah Mode (one of the outlet) empty handed ☺️ Food- so many choices here.. and its all so delicious... i cant tell you, you need to come and explore it by yourself and yup, it is cheap!

This is my first time stayed at Novotel Bandung. Their staff is truly kindness, from check in until check out. Restaurant, kids club, pool and clean room, everything was just so perfect. I wish I could spend my time more here. However, I will stay again whenever I’ll go to Bandung.

Awesome and luxury, good quality pool, Room was so clean and quality sleep condition. Washrooms are really designed well. Just in the airport. Convenient location, Value for money and Quality place. Friendly staff.

the hotel is old but clean very tasty breakfast lots of variety of food very good service middle of town environment is not noisy the hotel room is clean & the room is big near the airport can see the plane landing

My family and I stayed for 3 nights at Novotel Bandung frm 21stMar till 24thMar2018.I had called reservations beforehand abt wanting to be on the same floor as my kids and we're grateful to be accomodated just a couple of doors frm them.Chk in were a breeze and we even had a welcome snack in our executive room.I must say its nice but it will be more thoughtful of Novotel to put 2 biscuits n jelly instead of 1 as of course we're a couple in the exec room!Nonetheless,thks for the gesture.The room itself is clean,bath is big and we love the shower.On the 3rs day aftr a tiring day in Bandung,we had an unpleasant smell coming from the bathroom and the smell stayed on till we checked out the following morning.I think its the cleaner thats used to clean the bathroom,that or the hotel's staffs didn't do a good job in eliminating any smell in the bathroom. Breakfast is OK for the 3 nights we're there.They should change the way they cook the vegetables though,its the same evryday..haha.. My husband and I both felt that their coffee is substandard and the fact that its warm and not hot threw us off guard everytime we drank it.Pls upgrade your coffee Novotel.Other than that,all is good. We could have had a very happy experience with Novotel Bandung but alas,at the airport while waiting for our delayed flight,my husband were alerted via his hp that an entire amount of our executive room had been charged to his card,again! Accor and Agoda had already charged us when we made our bookings so we're unhappy that Novotel charged us again.We call Novotel and they say they will look into this matter but till now,already April,still no news frm Novotel nor Accor.Hope my review will ve reviewed by either of them.. All in all,nice hotel but do please have the courtesy to answer and explain our woes.

The staffs were friendly and attentive. We came here very late, but check in was good and bed was so comfortable that made us somehow relaxing after long flights. This hotel is a little far from the center but really peaceful. The sorroundings loooked ancient houses in Hoi An :) The room was quite old, but the pool and the restaurant were so nice.

Great hotel living up to its name. Nice customer service from check in till check out. Certainly will come back to this hotel if I am in town. Room is clean and spacious which is great for a family. :)

Location of the hotel close to highway gate to Jakarta, train station and many shopping centre. Although the hotel is not quite new but well maintain, guest room and bath room clean. Breakfast is varied and quite tasty

Jalan Cihampelas No 23 25 Bandung West Java

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Novotel Bandung places you within a short walk of Istana Plaza and within a mile (2 km) of Bandung Indah Plaza. This 156-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Bandung, it's also near Cihampelas Walk and Riau Street Factory Outlets.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


All of Novotel Bandung's 156 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Free bottled water, safes, and phones are also standard.

Property features

Novotel Bandung features an outdoor pool, a children's pool, and a fitness center. There's free parking, and an airport shuttle (available 24 hours) for IDR 75000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and 10 meeting rooms.

Room options

Executive Room

King 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 4

Premier Room

King 1 | Sleeps 3

Premier Room

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 1371 reviews