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Four Points by Sheraton Balikpapan

4.0 star property
Hotel with free valet parking, in the vicinity of E Walk

Choose dates to view prices

Photo gallery for Four Points by Sheraton Balikpapan

Terrace/patio
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Room, 2 Twin Beds, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe
Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Jalan Pelita No.19, Sepinggan Raya, Balikpapan, 76115
  • Place, E Walk
    ‪8 min drive‬
  • Place, Plaza Balikpapan
    ‪10 min drive‬
  • Place, Kemala Beach
    ‪13 min drive‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Corner)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Corner)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Pool View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Pool View

Room, 2 Twin Beds, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Pool View

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Balikpapan

Four Points by Sheraton Balikpapan places you within a 15-minute drive of popular attractions such as E Walk and Plaza Balikpapan. This 138-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • E Walk - 8 min drive - 3.8 miles
  • BSB Beach - 10 min drive - 5.3 miles
  • Plaza Balikpapan - 10 min drive - 6.1 miles
  • Ruko Bandar - 10 min drive - 6.3 miles
  • Kemala Beach - 13 min drive - 7.8 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 2 min drive

Restaurants

  • ‪Pondok Bambu - ‬5 min walk
  • ‪Soto Kwali Seger SKS - ‬4 min walk
  • ‪RM. Pelangi - ‬8 min walk
  • ‪RM. Trumbu Sultra - ‬6 min walk
  • ‪KFC Balikpapan - ‬6 min walk

About this property

Four Points by Sheraton Balikpapan

Hotel with free valet parking, in the vicinity of E Walk
Guests staying at Four Points by Sheraton Balikpapan enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, a 24-hour business center, and express check-in.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and minibars. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 98,000 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hospital bed
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately IDR 140000 for adults and IDR 98000 for children
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Four Points by Sheraton Balikpapan Hotel
Four Points by Sheraton Balikpapan Balikpapan
Four Points by Sheraton Balikpapan Hotel Balikpapan

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Balikpapan?

Four Points by Sheraton Balikpapan provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see near Four Points by Sheraton Balikpapan?

This hotel is located in Balikpapan, close to E Walk, BSB Beach, and Plaza Balikpapan. You'll also find Pentacity Mall and Aquaboom Waterpark within a short drive.

Is parking available on site at Four Points by Sheraton Balikpapan?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Balikpapan feature a casino on the premises?

No, Four Points by Sheraton Balikpapan doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Balikpapan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

What amenities will couples enjoy at Four Points by Sheraton Balikpapan?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Four Points by Sheraton Balikpapan?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Balikpapan have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Balikpapan serves a full breakfast each morning for a surcharge from its restaurant.

Does Four Points by Sheraton Balikpapan allow pets to stay for free?

No, pets and service animals aren't allowed at Four Points by Sheraton Balikpapan.

Are there connecting rooms at Four Points by Sheraton Balikpapan?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Four Points by Sheraton Balikpapan?

The closest major airport to Four Points by Sheraton Balikpapan is Balikpapan (BPN-Sepinggan Intl.), which is within a mile.

Are there rooms with balconies that I can book at Four Points by Sheraton Balikpapan?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Balikpapan.

Does Four Points by Sheraton Balikpapan host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Balikpapan.

Reviews

Four Points by Sheraton Balikpapan Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Clean, modern, great service. Highly recommend!
Stayed 4 nights in Jul 2025

8/10 Good

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was super loud during heavy rain, sound proofing of windows could be better. Other than that, very pleasant stay
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you can

The room was large and comfortable. Nice rainfall shower. Good choices of movies to watch. Close to the airport. Very good service from the front desk.
Stayed 1 night in Mar 2025

6/10 Okay

Drew

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Average

Hotel is close to Airport. Floor level smelt damp room was old . Comfortable but well used.
Stayed 2 nights in Feb 2025

8/10 Good

Fraser Wee Tat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reputable hotel standard

Hotel condition is great and service top notch. Love the bed and pillow as very plushy. Bath area is a standing rain shower and spacious. Internet is great. Breakfast is so so not to my liking. Location is near airport probably 5mins drive, 10mins walk. Area surrounding hotel is bad as nothing and look like a slump area and can only travel via grab. Complimentary airport transfer via hotel. Internet is great too
Stayed 2 nights in Dec 2024

2/10 Terrible

Graeme

Stayed 2 nights in Feb 2024

10/10 Excellent

Yin Loo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Yen Yuin

Stayed 1 night in Sep 2023

2/10 Terrible

Maria Eufke

Stayed 3 nights in Aug 2023

8/10 Good

debra

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Eddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in the new building, nice experience

Nice staff
Stayed 1 night in Aug 2020

10/10 Excellent

Jonas, Mabalacat, Philippined

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
Stayed 1 night in Feb 2020

4/10 Poor

PushkarPatil, Singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
Stayed 2 nights in Dec 2019

10/10 Excellent

AraFashiera

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Mohamed Azman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Four Points

Best hotel in Balikpapan
Stayed 3 nights in Nov 2019

10/10 Excellent

Glenn, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property conveniently close to airport! Beds a bit hard. Breakfast very basic. Loud mosque nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all stuff from this hotel, but didn’t like the shower due to hot water not working
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

maruyama

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 3 nights in Jan 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good! I want to stay again!
Stayed 6 nights in Sep 2024

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