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Grand Jatra Hotel Balikpapan

4.0 star property

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Photo gallery for Grand Jatra Hotel Balikpapan

Outdoor pool, sun loungers
Lobby
Serves breakfast, lunch, and dinner
Deep-tissue massages, sports massages, massages
Serves breakfast, lunch, and dinner

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Jenderal Sudirman No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
  • Place, E Walk
    ‪2 min walk‬
  • Place, Pentacity Mall
    ‪5 min walk‬
  • Place, BSB Beach
    ‪8 min walk‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite

Business Suite | Minibar, in-room safe, desk, soundproofing

Business Suite

  • 516 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Balikpapan

Grand Jatra Hotel Balikpapan places you next to E Walk and within 2 miles (3 km) of Aquaboom Waterpark. This 215-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free self parking. Located centrally in Balikpapan, it's connected to a shopping center and also close to Pentacity Mall and BSB Beach.

What's nearby

  • E Walk - 2 min walk - 0.1 miles
  • Pentacity Mall - 5 min walk - 0.3 miles
  • Aquaboom Waterpark - 5 min walk - 0.3 miles
  • BSB Beach - 8 min walk - 0.4 miles
  • Kemala Beach - 8 min drive - 3.6 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 18 min drive

Restaurants

  • ‪Solaria - ‬3 min drive
  • ‪Excelso E-walk - ‬1 min walk
  • ‪Jj Steak - ‬5 min drive
  • ‪Alta Bistro & Kitchen - ‬3 min drive
  • ‪Bakoel Bamboe - ‬3 min drive

About this property

Grand Jatra Hotel Balikpapan

At Grand Jatra Hotel Balikpapan, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find 42-inch TVs with satellite channels. Bathrooms offer free toiletries, bathrobes, and slippers. Minibars, coffee makers, and safes are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.

Similar properties

Meeting facility
Pentacity Hotel Balikpapan
Balikpapan
  • Pool
  • Breakfast included
  • Waterslide
  • Parking included
7.6 out of 10, Good, 13 reviews
$60 nightly
The price is $66
Jul 1 - Jul 2
Total with taxes and fees
Pentacity Hotel Balikpapan

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bellagio Restaurant
  • J Cuvee Lounge and Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 400000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 400000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 55110

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Grand Jatra
Grand Jatra Balikpapan
Grand Jatra Hotel
Grand Jatra Hotel Balikpapan
Hotel Jatra
Jatra Hotel
Jatra Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel
Grand Jatra Hotel Balikpapan Balikpapan
Grand Jatra Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Is free cancellation available at Grand Jatra Hotel Balikpapan?

Grand Jatra Hotel Balikpapan provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Jatra Hotel Balikpapan?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Grand Jatra Hotel Balikpapan on Jun 9, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Grand Jatra Hotel Balikpapan?

This hotel is located in Balikpapan, just steps from E Walk. You'll also find Plaza Balikpapan and BSB Beach within a short drive.

Will I be able to park at Grand Jatra Hotel Balikpapan?

Yes, self parking is offered for free at the hotel.

Is a spa located at Grand Jatra Hotel Balikpapan?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Grand Jatra Hotel Balikpapan have a casino?

No, Grand Jatra Hotel Balikpapan doesn't have a casino.

Is there an indoor pool at Grand Jatra Hotel Balikpapan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Jatra Hotel Balikpapan?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Does Grand Jatra Hotel Balikpapan have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Grand Jatra Hotel Balikpapan feature a restaurant that includes a breakfast menu?

Yes, Grand Jatra Hotel Balikpapan has 2 restaurants, and serves breakfast for a surcharge.

Does Grand Jatra Hotel Balikpapan allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Jatra Hotel Balikpapan.

Does Grand Jatra Hotel Balikpapan have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Grand Jatra Hotel Balikpapan?

The closest major airport to Grand Jatra Hotel Balikpapan is Balikpapan (BPN-Sepinggan Intl.), which is 4.5 mi away (18 minutes by car).

Can I book a room with a balcony at Grand Jatra Hotel Balikpapan?

No, there aren't any guestrooms at Grand Jatra Hotel Balikpapan that offer a balcony.

Does Grand Jatra Hotel Balikpapan have a wedding venue?

There are wedding services available at Grand Jatra Hotel Balikpapan if that's in your vacation plans.

Grand Jatra Hotel Balikpapan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 17 out of 72 reviews
Rating 4 - Poor. 11 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kaley

Liked: Cleanliness, amenities
Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

CHUN-HSIANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not even deserved 3 stars hotel

Internet is unstable, room is old, breakfast is awful. Not recommended at all.
Stayed 2 nights in May 2024
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the building. Significant investment is required to bring it back up to standard. A final point, there is a choice of having a no smoking room; perhaps an area of the restaurant could be designated no smoking too. Arriving for breakfast newly showered and feeling fresh, I was then subjected to cigarette smoke from all directions. I left breakfast smelling like an ashtray.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice room, but need to work on that AC

they upgraded my room into deluxe room due to unavailable requested bed. so my room is bigger, but the air conditioner was terrible. it was very hot especially at night. i couldn't sleep well
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Terrible internet, bad beds, good location

My god the beds are uncomfortable. THey are old hard mattresses and for a king bed you get 2 old flat pillows. The rooms are getting more and more tires and need new furnishing. Due to less occapancy they are currently mostly running on 1 elevator, which is a real pain , it can take 10 min to get down . The internet is terrible, it is open so as soon as the mall opens everyone can use it and its so slow its stupid. Its unusable 23.5 hrs a day its so so slow. Restaurant is still ok, considering the covid restrictions they do a good job, weirdly there is NO hand sanitizer available in the restaurant ! Sadly the pool bar is closed.
Stayed 5 nights in Aug 2020
Verified

8/10 Good

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Place to Stay

The main advantage of this hotel is its location straight next to the mall. An easy access to pubs and shops nearby. The restaurant looks homy and live music was nice. The quality of the food wasn’t the best one
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Germaine

Liked: Property conditions & facilities, room comfort

Hits and Misses

Size of the hotel room was large enough and comfortable for the standard rooms. Sheets were cleaned and floors in the room was mopped daily. However, there were a few cockroaches found in the public / common areas. Was also having a massage in the room when someone rang the doorbell twice. Was getting ready before walking to the door when the person opened the hotel room door but closed it immediately after realizing there were people in the room. This was not right for room service / housekeeping.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were mouldy . Would not book again if staying in Balikpapan
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not the best stay this time

I have stayed at this hotel a number of times. I had 4 showers during this stay, none of which had hot or very warm water. There was no bar soap provided for hand washing in my or my colleague’s room. At 4am I woke up smelling cigarette smoke. The hotel is however in a handy location.
Stayed 2 nights in May 2019
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staying for a business trip.

Room was spaciousness, clean and has a beautify sea view. Great location and convenience since the hotel is located next to the shopping mall. Reception staff was quite friendly and helpful.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
The hotel room wasn’t up to its 5 stars standard. Mouldy walls & bathroom curtains could use some deep cleaning. But very friendly service & hospitality.
Stayed 4 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll avoid this place in futur

Not according to the standard they claim on their website. Rooms furniture are old, poor cleaning, not so good smell inside, ...
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Bill

Disliked: Cleanliness, property conditions & facilities, room comfort
Quality is limited in Balikpapan without a doubt, but I am sure there are better hotels than this one. Room was very average, mattress was old, bathroom was not the cleanest, and they had forgotten to put towels and amenities in it. I would not recommend this hotel unless you have to.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Sanjay

Disliked: Staff & service

Not a home away from home.

The service and facilities of the hotel are same as of No Star Hotel. Again in the room there were no towels. Subsequently provided only bathing one. No hand towels despite asking twice. No body wash and moisturiser is given to customers who book online. Beds have springs hurting you through out the night. Half the time went in finding the right place to sleep. Just because of location I prefer this hotel otherwise it is not worth the money we pay.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Sanjay

Disliked: Staff & service, property conditions & facilities, room comfort

Not Good Hotel for Frequent Travellers

Supposed to be 4.5 star property but the facilities in Non Starred Hotels are better. When I checked in there were no towels in the Room, when demanded was told that they will be placed in the room in next 10 minutes. Went out and came back at 10.30 PM still there were no towels. had to fight the " inflexible" staff for the same and by 11.00 PM received the towels for room. After 2 days again the same happened towels were sent only after shouting at the staff. The cooks standing at the Fresh Eggs counter dont even understand what a customer is demanding. All the food was so greasy that one may think twice before eating. When I was checking out on 10th September, the front desk officer "Ayi" came and felt sorry for the trouble i had to face during my stay. Incidentally she was person on duty when I had 1st No Towel issue. She informed me that the General Manager of the Property would be calling me or sending a mail to apologise as I had already given bad reviews for the property . Still Waiting for the mail/call.
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Cucu Mutiara

Disliked: Property conditions & facilities, room comfort

Once is enough

Room is fairly big but conditions just like a budget hotel. Noisy, very low bed and thin mattress, dark bathroom.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

rooms dirty

rooms were very poor and dirty. bad wifi . no hot water and dirty linen
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveler

価格相応

価格相応のホテルです。モールに隣接しているので、買い物には便利です。
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

値段の割に最悪

部屋は想像より広く清潔。 しかしWi-Fi環境が悪く、メールすら送れません。 またインドネシアには珍しく、スタッフの人数不足が見受けられ、サービスが行き届いていない感じ。 値段の割に最悪です。
Verified

8/10 Good

Rahmat

Liked: Cleanliness
Disliked: Room comfort

Tidak jelek juga tidak bagus

terkejut melihat kondisi kamar yang kecil dan sempit
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club too noisy

The hotel is comfortable, the reception worked very professional and gave me an upgrade, so enjoyed the room until 11pm. Due to the club I could not sleep until 4am. You could feel the sound from basement. Very tired I couln't enjoy the very good breakfast. The spa is also very nice and the serious massage was nice in a realxing atmosphere.The hotel is connected with the shopping mall, so I enjoyed shopping and the way to the airport is only less than twenty minutes. Sooy, the music was really to loud
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

Overrated

With the given price and 5 star rated hotel, it is so much overrated. There is no bath tub, LAN Cable, sofa, etc. But the surrounding area is nice as it is next to a mall
Verified

6/10 Okay

Didi

Hotel dengan lokasi strategis di area Mall

Proses check in yg cukup lama ( +/- 1 jam menunggu ) dan sulit mendapatkan parkir.

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