kaMAYA Resort and Villas4.0 out of 5.0
Recent guest reviews
This is a nice relaxing resort to stay in. It was being renovated when we stayed but we barely noticed, it was fairly clean and tidy and the service was ok. It is in a nice quiet area away to stay in but within easy reach of the busier sanur centre, seminyak and Nusa Dua. I would say that the renovation is much needed and the only real down side was the fact our villa pool went green after two days and wasn’t cleaned properly. We didn’t really make much use of the restaurant other than breakfast which was nice but slightly limited. We didn’t use the spa or the tours at all but they do offer some nice sounding options. All in all a good stay!
Great value for the price, a good place to stay if you have a lot of day trips planned. Close to a lot of restaurants and shops in Sanur. kaMAYA is currently under renos and new management. I think it is well on its way to being a 5 star resort. The new manager, Kadek, is amazing. He introduced himself and asked for our feedback, to let him know if we had any problems. We had a few issues with wifi and the room lighting, which he addressed quickly and politely. We were even granted a massage at the spa for our inconvenience. Overall amazing stay.
We stayed at Kamaya for 5 nights on our honeymoon, and were really pleased with the place! The room was really nice - pool was perfect, bathroom really great (despite the shower not being the warmest, but in 30degree heat that was welcome...). The breakfast was really good too, with many options (tried all of them) which were all great! The restaurant was good when we ate there too, and the communal pool nice to relax in too. The place is well tended to, and they put a lot of effort into keeping it clean, tidy, and as free from mosquitos as possible considering how difficult that is in Bali! We had a massage from the in-house masseuse as well, which was pricey but without a doubt the best massage I had in Bali. The staff ate incredibly friendly and helpful, and cater to your every request. Can't thank them enough for everything they did for us, and a great stay!
Unfortunately the kaMaya did not live up to it's peaceful promise as part of our honeymoon. We booked the hotel through booking.com who have been extremely unhelpful in assisting us with our request for a refund due to the level of noise on both nights of our shortened stay at this tired resort. Arriving on Saturday we were informed at check in that there might be some noise from a religious festival on the first night. There was. The pop music and endless interviewing was audible until the early hours of the morning. We accepted that we knew about this and looked forward to a night of sleep the following day. As we had scheduled visiting places in the day we had chosen the 'peaceful' resort due to the natural surroundings and quiet removed location in the evening. Unfortunately the music continued the second evening to an even louder degree. On speaking to the hotel the following morning we requested a refund of the last night as this had ruined the relaxed honeymoon experience we hoped to have at this location and we were offered a free massage, which was certainly considerate but not what we wanted. The managent stated that we could not receive a refund from them, but as we went through booking.com, however on contacting booking.com we were informed that it was kaMaya who needed to refund us. We are now left very unsatisfied with this hotel and would recomend people do not contact or stay with them as we have later found out that there might be a music event every Sunday evening. Had they refunded us our request we would be happy to recommend the venue to travellers as a relaxing stop off (presumably?) mid week, with tired but cute decor. They were gay friendly and certainly tried to help us as much as possible, even calling up a friend to drive us around bali, although, we had thought we were booking a tour around the Island. When our tour guide turned up, he didn't know where he was taking us. It turned out they had got a taxi driver to dive us around. We also realised we needed to pay extra to venues for access. they did not mention this would not be included in the package. There were a lot of ants and mosquitos about due to the garden location, but in terms of originality it was certainly a quaint hotel! We'll see whether or not the hotel chooses to offer us a refund but overall our advice would be to avoid this tired hotel unless you are looking for a bolt hole.
We have just had a overnight /day here and I wish we could have stayed longer. We came for the Kite festival so lock in July, worth seeing. This resort is walking distance to the beach. The villa was lovely ,although a little tired but great with a private pool. The best bed/mattress ever!!!! We had a lovely dinner beside the pool and a great breakfast this morning. The grounds are beautiful with amazing gardens. This is a small resort but the staff were fabulous. They offer a shuttle service into town. I recommend this resort , and I will definitely be back.
Very old and outdated. Not maintained. Moved to three rooms in four days. Smelly bathroom, no power, no hot water, shower broken,safe box no working,cannot lock back door, bedding not changed daily ,way too far from Sanur cente, hard to get back to accommodation . Staff are very nice but really bad accommodation. Only four sun lounges for so many rooms. Just SAD.
Just returned from kamaya at first it was a shock at the condition of villa dupa although large with nice bathroom and privaate pool the old stained linen on bed, around bed and also towels were clean but the appearance really was a disappointment compared to the cost in relation to other villas in the area it was not cheap, in saying this the kindness of all the staff the lovely main pool and gardens were all amazing so made our stay enjoyable. The breakfast was basic but fresh and always served with a smile.
Hello Blake here I originally booked this hotel and then had to rebook and cancel my original dates I originally was not worreid as it says free cancellations but the hotel took out both lots of money and I am still waiting to receive this money back after being told a countless amount of times be patient it will gonin two your account.three weeks after the stay still nothing!!!!
We stayed here for 4 days. 2 days in lanai room with pool and 2 days in villa. The stay was so awesome the food and the ambience were superb. Good was good breakfast superb and very nice beer. Ideal for our honeymoon quite serene and lonely😉
We've been traveling around Bali and Gili for 14 days, mad a stop here for 2 nights, before heading off to Australia, best place ever, peace and tranquility, beautiful bungalow's and I haven't been this relaxed in a long long time. We absolutely love this place.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 161 reviews