Crowne Plaza Bahrain5.0 out of 5.0
Recent guest reviews
I spent 1 night at this hotel. It was the venue for our event, with date coinciding with on checkout date. Great experience at arrival, we landed in the morning, and the hotel transfer was waiting there for us, with a comfortable transfer car, spacious and clean and courteous driver. Best news was, transfer is included in hotel fare. A great first surprise... We imagined that we'd have to leave our luggage with the concierge until later on in the day when we could finally check in. As we arrived, second surprise, they greeted us by the name, and mentioned that they of course knew we would be arriving, and it is special. Without further ado they started checking us in! A third most pleasant surprise! Our rooms were available, and no need to have bags with concierge, we could go straight to our rooms! Much better than having to wait! Excellent really! As i say, it's always best to provide better-than-expected-services that the opposite. It was a great start, to a great stay. For the conference, even if it was the next morning day, they allowed to access the room and conference facilities since 2pm day before, which was super welcome - forth lovely surprise, although that one is more like planned and expected! Throughout though, we needed, as usual many small requests, video checks, sound checks, lapel mics as well as normal hand mics, all provided were cordless and fully functional! Fifth surprise to see that they fulfilled all requirements we had, small or big, effectively and efficiently! Conference facilities were impressive, we got one of the many rooms, and the screen looked like a movie screen with sound system matching that of a cinema too... Our event was in the morning, 10:30am to 1pm and i requested late checkout, as i wanted to go back to the room to freshen up before my departure for airport. They were super friendly and allowed me another 2h without a charge! event overrun and I could not go and get my things and check out until 1405 but there was no "telling me off" nor any additional charge... Don't get me wrong, I actually don't expect to get things for free all the time, when they are chargeable. And I wouldn't really abuse hospitality, but I do love to be surprised with courteous, polite, proactive service which comes at the right time when I am about to ask, and "surprises me" ^_^ I don't give it a 5 star for two small reasons. 1- The room where i was had no view, inside it is very dark, lighting when all lit illuminates very little... and even if you open window, my window was facing a wall outside, no through-light at all. A bit claustrophobic for my taste... 2- In the evening first night we went to this "pub" place, where there is a stage, live music starting from 2230 onwards, tables, normal and high, a pub-looking environment, making any British feel at home! Great bar serving alcohol so what a treat! While it was a pleasant surprise (last one!) that we could order and drink a glass of chardonnay among friends, male or female, at a point some ladies came in, a group of 10+ wearing exposing clothes and approaching men around, which made us(me) feel uncomfortable, strange feeling, of misplacement in a place like that... All still very glamorous but it didn't feel right for the Middle East... I highly recommended hotel with great services in various different tested areas... Our conference, huge success, included buffet lunch was delicious and of highest standards. Thank You Crowne Plaza Bahrain!
Well there was no major negative with the hotel but yes most certainly an old property in these times will have to work twice as hard to 5 stars. Overall the quality of stay is decent : - toilet is nice - toiletries not upto CP level - bed is on the softer side but not in a good way Harvesters is a nice pub to catch up on a few drinks in the evening. Though the band was a bit loud for my liking but since majority of people were having a good time I cannot complain . For room service I ordered a Pizza Margarita and it was not nice. Since I was there for just a night night and didn't eat breakfast I cannot comment on other amenities. The location is a huge plus but them Bahrain is not such a big place after all.
The crowne plaza is a good place to stay in Manama. The staff is helpful and courteous. The restaurant Mosaique was great for breakfast but not very good for dinner. However the rooms are great. The rooms are quiet with nice mattresses and good amenities. I recommend this place
Perfect. All employees are committed, motivated and excited to provide a service of excellence. Grade 10 for infrastructure, services and memories. Healthy food, confortable rooms and friendly people everywhere.
Recently visted the Crowne Plaza on 6th October. Check in was quick. Was in room 381. Room was spacious (as expected). The view was nothing to speak about. Lovely pool. Above average breakfast. The reason I gave 5 stars was the service I received from the moment I stepped in until check out - Every employee working there took personal pride in what they did. The hospitality at the restaurant that served breakfast was truly world class
I stayed in this hotel for one week while on business in Bahrain. The hotel itself is ok, with a few restaurants and the usual amenities. My room was clean and well fitted out, as was the bathroom. The view was terrible though, all I could see was a wall and an air conditioning unit. There was no real recognition of being a Spire Elite member, no room upgrade, no drink / points etc. Unlikely that I would stay in this hotel when next in the area, as there are many other hotels competing for business.
I stayed one night in a one bedroom suite, the room was quiet, cool and comfortable. Food in the Harvester bar and breakfast in the restaurant was very good. All the staff I interacted with were helpful and professional. An excellent stay and recommended.
A few days in Bahrain was a great business stay. I enjoyed the Hotel and it location rather close to the airport. as everywhere in Bahrain the people are extremely friendly. Something one aprecheates when you come to the country from a less friendly destination
Outstanding evening thank you. Well organised fabulous decorations. Yummy food excellent willing and happy staff. Good value for money. Thank you everyone for making this a fantastic successful event. Happy New Year.
It’s become noisy and uncomfortable. Food is average. Service is ok and the staff; rooms no longer homey and relaxing. I’ve used this hotel so many times in my life and I’m a platinum IHG member. This time I’m disappointed.... Major rework needed by IHG and the local management to reinvent the hotel.....
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 443 reviews