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BoaBoa Bacalar

Property class: 2.5

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Photo gallery for BoaBoa Bacalar

A beachside resort with a hammock, lounge chairs, and thatched-roof structures over water.
A wooden room with a built-in sofa, a window with curtains, and a thatched roof.
A bedroom with a bed, a desk, and a chair. There are large windows with curtains.
A thatched-roof hut with a wooden exterior, surrounded by lush greenery and a wooden deck.
A room with a view of the sea and palm trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min walk‬
  • Place, Ecopark Bacalar
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Hummingbird

A bed with a white canopy, wooden paneling, and a stone wall.

Hummingbird

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Iguana

A room with a wooden bench, a sofa, and a bed with a canopy. There is a framed artwork on the wall and a check-out sign.

Iguana

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Armadillo

A bedroom with a large bed, wooden headboard, and two hanging lamps.

Armadillo

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deer

A bed with a canopy, a desk, and a chair in a room with large windows.

Deer

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Toucan

A wooden room with a bed under a canopy, a sofa, and a shelf with various items.

Toucan

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Monkey

A room with a bed, a fan, a painting, and a window.

Monkey

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Turtle

A bed with a neutral-toned bedspread and two pillows, positioned in front of a window with sheer curtains and a woven hanging light fixture.

Turtle

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Heron

A wooden cabin-style room with a large bed, sheer curtains, and a woven basket hanging by the window.

Heron

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Falcon

A room with a thatched roof, a bed with a mosquito net, a grey sofa, and a wooden table.

Falcon

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jaguar

A bed with a canopy, a pillow, and a window with blinds.

Jaguar

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pheasant

A room with a bed under a mosquito net, a window, and a tiled floor.

Pheasant

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tapir

A neatly made bed with white linens, a framed cartoon artwork on the wall, and a wooden headboard.

Tapir

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Manatee

A bedroom with a large bed, wooden beams, a hanging light fixture, and a window with curtains.

Manatee

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Boa Residence

A modern kitchen with a central island, two hanging wicker pendant lights, a built-in oven, a refrigerator, and a ceiling fan.

Boa Residence

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Basic Room

A modern interior with a wooden herringbone wall, a round window, and a sectional sofa with cushions.

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A four-poster bed with a canopy, a bedside table with a lamp, and a wall with a map pattern.

Comfort Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Queen Beds

A beachside resort with a hammock, lounge chairs, and thatched-roof structures over water.

Classic Double Room, 2 Queen Beds

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Quadruple Room

A room with two beds, a television, a coffee maker, and a blue door.

Family Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Double Room

A bedroom with a large bed, a bathtub, and a view of the ocean.

Comfort Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room

A bedroom with a bed, a desk, and a view of the ocean.

Grand Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, BoaBoa Bacalar is adjacent to Lake Bacalar and within a 10-minute walk of other popular attractions like Laguna Bacalar Ecological Park. This 20-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Bacalar - 3 min walk - 0.2 miles
  • Laguna Bacalar Ecological Park - 13 min walk - 0.7 miles
  • Ecopark Bacalar - 13 min walk - 0.7 miles
  • Fort of San Felipe - 3 min drive - 0.9 miles
  • Zócalo - 3 min drive - 0.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬11 min walk
  • ‪Marisqueria El Taco Loco - ‬9 min walk
  • ‪Las Miches De La 1 - ‬12 min walk
  • ‪6 hermanos - ‬14 min walk
  • ‪amura - ‬4 min walk

About this property

BoaBoa Bacalar

BoaBoa Bacalar features an outdoor pool, free WiFi in public areas, and spa services. Free offsite parking is available if you drive. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include express check-out, a terrace, and a garden.
Guests can expect to find free WiFi. Relax with a rainfall shower. Other standard amenities include minibars, espresso makers, and fans. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.

Similar properties

A pathway lined with lush greenery and palm trees, leading to a body of water.
Hotel Aldea 19 Bacalar
Bacalar
  • On private beach
  • Breakfast included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 63 reviews
$93 nightly
The price is $115
Nov 1 - Nov 2
Total with taxes and fees
Hotel Aldea 19 Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 400
  • Snack bar/deli

Things to do

  • Art gallery
  • Beach yoga
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Sailing

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
This property enforces quiet hours from 10:00 PM to 8:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 300 per pet, per stay
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 400

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at BoaBoa Bacalar?

BoaBoa Bacalar offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at BoaBoa Bacalar?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at BoaBoa Bacalar on Oct 2, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around BoaBoa Bacalar?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Municipal Spa of Bacalar within a short drive.

Is there parking available at BoaBoa Bacalar?

No, there isn't parking at the hotel but you'll find free parking.

Is a spa located at BoaBoa Bacalar?

Spa services at the hotel include deep-tissue massages.

Does BoaBoa Bacalar have a casino at the property?

No, BoaBoa Bacalar doesn't have a casino.

Will I find an indoor pool at BoaBoa Bacalar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is BoaBoa Bacalar a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including in-room massages as well as proposal/romance packages and beachside massages.

Does BoaBoa Bacalar have a hot tub?

No, this hotel doesn't have a spa tub.

Does BoaBoa Bacalar have a restaurant with a breakfast menu?

Yes, BoaBoa Bacalar serves free continental breakfast each morning from its restaurant.

Will BoaBoa Bacalar allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at BoaBoa Bacalar for a fee of MXN 300 per pet, per stay.

Does BoaBoa Bacalar have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from BoaBoa Bacalar?

The closest major airport to BoaBoa Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.8 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 21.3 mi away.

Are there rooms with balconies at BoaBoa Bacalar?

Yes, some guestrooms at this hotel offer either a furnished balcony and a deck/patio where guests can enjoy lagoon and garden views.

Does BoaBoa Bacalar have a wedding venue on site?

Take advantage of the wedding venue at BoaBoa Bacalar if you plan to say "I do" during your trip.

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 160 reviews
Rating 8 - Good. 24 out of 160 reviews
Rating 6 - Okay. 5 out of 160 reviews
Rating 4 - Poor. 1 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is absolutely amazing, it is truly like staying in a tree house.. the staff is super friendly, you have kayaks available and the excursions on the lagoon and great. If you can, do get the rooms with the lagoon view, the sunrise from between the foliage gets reflected on the water and it’s truly magical, i’m definitely coming back
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Great view and amazing amenities. We had an amazing time.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property and rooms are so unique! The docks and kayaks are very nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My buena vista,
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation with private lagoon access. Small restaurant onsite for breakfast (maybe just burgers and salads for day menu). Hotel restaurant 30 seconds away sells beers and has larger menu. Or 20ish minute walk to town. Would go back, so nice to be right on the lagoon
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are like in the middle of the jungle and directly at the Caribbean Lagune
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely experience. Fresh-made fruit and granola delivered to the room for breakfast, a private dock on the lake, and invredible decor, all at a reasonable price.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness
What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so close to the water!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at BoaBoa. Our hut named "Colibri" was private and spacious with all the necessary amenities. We really appreciated the staff, who were helpful and proactive even prior to our visit. While on site, they communicated daily via WhatsApp to inquire about our needs and comfort. The property is on the outskirts of town and is best accessed with a vehicle and you can hear the highway from the property. We enjoyed being next to the lagoon: sunrises, swimming, and kayaking. We would definitely stay again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic design, cool amenities (kayak), amazing location (in front of the lake), healthy breakfast. Only complain would be that depending on the room, given the wood, it can be noisy if you have neighbors.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at BoaBoa quite a few times now and I always enjoy going back. Friendly staff, comfortable beds, super private and on the water . What else could you ask for. A true hidden gem 💎.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay but slightly overpriced

Great stay! Access to beautiful lagoon. Relaced vibe and friendly staff always willing to help. Location wasn't perfect and price could be better.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice place. Very friendly staff. Would recommend.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we loved
Stayed 1 night in Jan 2024