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BoaBoa Bacalar

2.5 star property

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Photo gallery for BoaBoa Bacalar

A room with a view of the sea and palm trees.
Heron | Living area
A room with a large window overlooking a body of water and palm trees, featuring a wooden deck, a black chair, and a white ottoman.
Iguana | Terrace/patio
Toucan | Minibar, in-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪13 min walk‬
  • Place, Lake Bacalar
    ‪19 min walk‬
  • Place, Fort of San Felipe
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Hummingbird

Hummingbird | Minibar, in-room safe, free WiFi, bed sheets

Hummingbird

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Iguana

A rustic room with a wooden ceiling, a woven light fixture, a cushioned bench, and a framed artwork on the wall.

Iguana

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Armadillo

A bedroom with a large bed, wooden headboard, and two hanging lamps.

Armadillo

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deer

A bed with a canopy, a desk, and a chair in a room with large windows.

Deer

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Toucan

Toucan | Minibar, in-room safe, free WiFi, bed sheets

Toucan

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Monkey

Monkey | Minibar, in-room safe, free WiFi, bed sheets

Monkey

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Turtle

A bed with a neutral-toned bedspread and two pillows, positioned in front of a window with sheer curtains and a woven hanging light fixture.

Turtle

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Heron

Heron | Minibar, in-room safe, free WiFi, bed sheets

Heron

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Falcon

A wooden-framed bed with white linens in a room with a large painting on the wall and two wall-mounted lights.

Falcon

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jaguar

A bed with a canopy, a pillow, and a window with blinds.

Jaguar

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Pheasant

Pheasant | Minibar, in-room safe, free WiFi, bed sheets

Pheasant

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tapir

A neatly made bed with white linens, a framed cartoon artwork on the wall, and a wooden headboard.

Tapir

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Manatee

Minibar, in-room safe, free WiFi, bed sheets

Manatee

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Boa Residence

Boa Residence | Private kitchen | Espresso maker

Boa Residence

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Futon
  • Free WiFi

View all photos for Basic Room

Basic Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, free WiFi, bed sheets

Comfort Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, free WiFi, bed sheets

Classic Double Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Family Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Double Room

Minibar, in-room safe, free WiFi, bed sheets

Comfort Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Room

Grand Room | Minibar, in-room safe, free WiFi, bed sheets

Grand Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, BoaBoa Bacalar is adjacent to Lake Bacalar and within a 10-minute walk of other popular attractions like Laguna Bacalar Ecological Park. This 13-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.

What's nearby

  • Laguna Bacalar Ecological Park - 13 min walk - 0.7 miles
  • Ecopark Bacalar - 13 min walk - 0.7 miles
  • Lake Bacalar - 19 min walk - 1.0 mile
  • Fort of San Felipe - 3 min drive - 0.9 miles
  • Municipal Spa of Bacalar - 5 min drive - 1.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬11 min walk
  • ‪Las Miches De La 1 - ‬12 min walk
  • ‪Xoloitzcuintle Bacalar - ‬11 min walk
  • ‪6 hermanos - ‬14 min walk
  • ‪Marisqueria El Taco Loco - ‬9 min walk

About this property

BoaBoa Bacalar

Guests of BoaBoa Bacalar enjoy free WiFi in public areas, spa services, and express check-out. Free offsite parking is available if you drive. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include a terrace, a water dispenser, and barbecue grills.
Guests can expect to find free WiFi. Relax with a rainfall shower. Other standard amenities include minibars, espresso makers, and fans. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and Thai massages.

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9.4 out of 10, Exceptional, 1,002 reviews
$106 nightly
The price is $135
Jul 6 - Jul 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
This property enforces quiet hours from 10:00 PM to 8:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 300 per pet, per stay
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at BoaBoa Bacalar?

BoaBoa Bacalar offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at BoaBoa Bacalar?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at BoaBoa Bacalar on Jul 2, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around BoaBoa Bacalar?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Municipal Spa of Bacalar within a short drive.

Is there parking available at BoaBoa Bacalar?

No, there isn't parking at the hotel but you'll find free parking.

Is a spa located at BoaBoa Bacalar?

Spa services at the hotel include deep-tissue massages.

Does BoaBoa Bacalar have a casino at the property?

No, BoaBoa Bacalar doesn't have a casino.

Will I find an indoor pool at BoaBoa Bacalar?

No, there is no indoor pool at this hotel.

Is BoaBoa Bacalar a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including in-room massages as well as proposal/romance packages and beachside massages.

Does BoaBoa Bacalar have a hot tub?

No, this hotel doesn't have a spa tub.

Does BoaBoa Bacalar have a restaurant with a breakfast menu?

BoaBoa Bacalar offers continental breakfast each morning for a surcharge though there is no restaurant.

Will BoaBoa Bacalar allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at BoaBoa Bacalar for a fee of MXN 300 per pet, per stay.

Does BoaBoa Bacalar have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from BoaBoa Bacalar?

The closest major airport to BoaBoa Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.8 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 21.3 mi away.

Are there rooms with balconies at BoaBoa Bacalar?

Yes, some guestrooms at this hotel offer either a furnished balcony and a deck/patio where guests can enjoy lagoon and garden views.

Does BoaBoa Bacalar have a wedding venue on site?

Take advantage of the wedding venue at BoaBoa Bacalar if you plan to say "I do" during your trip.

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 145 reviews
Rating 8 - Good. 20 out of 145 reviews
Rating 6 - Okay. 5 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andres Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Great view and amazing amenities. We had an amazing time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities
The property and rooms are so unique! The docks and kayaks are very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely experience. Fresh-made fruit and granola delivered to the room for breakfast, a private dock on the lake, and invredible decor, all at a reasonable price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at BoaBoa. Our hut named "Colibri" was private and spacious with all the necessary amenities. We really appreciated the staff, who were helpful and proactive even prior to our visit. While on site, they communicated daily via WhatsApp to inquire about our needs and comfort. The property is on the outskirts of town and is best accessed with a vehicle and you can hear the highway from the property. We enjoyed being next to the lagoon: sunrises, swimming, and kayaking. We would definitely stay again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness
What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic design, cool amenities (kayak), amazing location (in front of the lake), healthy breakfast. Only complain would be that depending on the room, given the wood, it can be noisy if you have neighbors.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so close to the water!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at BoaBoa quite a few times now and I always enjoy going back. Friendly staff, comfortable beds, super private and on the water . What else could you ask for. A true hidden gem 💎.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024
Verified

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay but slightly overpriced

Great stay! Access to beautiful lagoon. Relaced vibe and friendly staff always willing to help. Location wasn't perfect and price could be better.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice place. Very friendly staff. Would recommend.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Krisztina

Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mariano Eduardo Cuellar

Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we loved
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Margo

Liked: Staff & service, amenities
Pros: Attentive, friendly staff. Partial lagoon view from Tapir Room, storing our luggage and letting us use the oceanfront after check-out, the dock was awesome, walkable location from el Centro, simple yet satisfying breakfast. Fan and A/C options. The property is gorgeous. Cons: room is a bit weathered, smelled musty/moldy, corner near A/C looked moldy, window swollen so couldn’t open much, lack of attention in housecleaning and maintenance (ashtray overflowing from prior guest, freezer compartment overgrown with ice and cutting into fridge space, some furniture in need of repair). Perhaps other rooms were better maintained due to their full lagoon view and higher cost. Overall, we enjoyed our stay but the mold smell/look was concerning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!
Stayed 2 nights in Jan 2024