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Recent guest reviews

Convenient location near highway. Staff very friendly. Clean.

The service was ok. Wasn't the best. Should have been more helpful. they charged me for a laundry fee that I never used.

Part of property was under construction, including pool.

They're in the middle of remodeling, the room was fabulous... Need really comfortable

Clean Room, Comfortable Bed, and Good Breakfast! Staff were very friendly and I couldn't have asked for a better experience :)

For sure, this is the one I'll be checking in when ever I visit Ashtabula, Ohio.

Holiday Inn has really stepped up over the years. This hotel not unlike other Holiday Inns I've stayed in recently, is super clean, great staff, nice amenities, etc. Very friendly helpful staff. It is more expensive than most all other hotels the area but you get what you pay for. Compare the reviews for this hotel with others in the immediate area and the few extra $ you'll pay here is worth it.

Traveled up to Geneva on the lake for a night at the wineries and had a great time! Great service, clean rooms and good location for the price.

The staff (jason) was great and the hotel and room were fabulous. Really enjoyed the room. Even though the HBO channel and hotel phone didn't work.

The only problems I had hall way on 3rd floor smelled like a month old ash tray. Thank goodness our room did not. Did not notice they had fridge at max and it froze all my drinks lunch meat and tomatoes for sandwiches over night. There high speed internet was so slow my phone kept disconnecting off it and was able to connect to the hotel next door with one bar with more speed. Breakfast was great and bed was very comfy and the room very clean! I will stay there again only if I can get second or first floor to stay out of the stench.

Wonderful and professional staff who know their jobs well. My whole experience with the hotel was pleasant and enjoyable.

Location of hotel was perfect. Very close to some great wineries. Loved the king suite room and liked the pool and whirlpool. Very clean and quiet. Relaxing

Great staff and room was clean and comfotable. I would recommend to friends and family.

The location is very good being so close to the interstate, but the issues we encounted that we were told we would have two queen beds and the beds we got were only full sized beds.

With some poor and dated experiences with Holiday Inn, I was reluctant to stay at this hotel, but it was the most convenient option available to me on short notice. I traveled from out of state to watch a family friend's sports event at the GRaATE sports center in Geneva, about 7 miles away, and other hotel chains that I prefer were not available. I was pleasantly surprised by the Holiday Inn in Ashtabula. The facilities were clean, the pool was very nice. I took a stroll in the middle of the night to find a vending machine, and I found the desk clerk putting out a fresh carafe of coffee. Though I wasn't crazy about the coffee, everything else was quite nice. I also appreciated the advantage of a late check out.

There was a noisy sound. supposed to be non smoking but very strong cigarette smoke in the hallways

We stayed here while attending the Great Lakes Medieval Faire. It is located close to it as well as being close to a very nice park on Lake Erie. Denny's is right across the street and one exit away is WalMart and other shopping. We used the refrigerator and microwave and enjoyed staying there. My only complaint is that the sofa in the room is horribly uncomfortable.The staff was very friendly and helpful. Their breakfast was very good and included hot food such as cheese omelettes, bacon, etc.

The hotel was clean, the people were very friendly and helpful. I was there for my nephew's graduation, so I wasn't at the hotel much. I did bring the kids back to swim and they had a lot of fun. Overall a wonderful stay, and enjoyed the breakfast every morning.

Room was clean when I got there however, housekeeping never cleaned the room while I was there. Beds are comfy. Breakfast was good when everything was well stocked. One morning they were out of a lot of items. Doors to the room were sticking and hard to make sure they were closed. Also, construction going on here. Weekend fine time to stay as they don't work on weekends. All in all not a bad hotel but not the best.

The front desk staff was nice, the rooms were clean although the 3rd floor hallway smelled smoky but the rooms were not. The indoor pool was upon late and the kids loved it. The hotel is near a truck stop so it's a bit noisy at times and there aren't any restaurants or stores near by except for the truck stop. Still a good place to stay for the weekend.

Austinburg Rd Austinburg OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Express Hotel & Suites Ashtabula-Geneva, an IHG Hotel is located within a mile (2 km) of Maple Ridge Golf Course and Austinburg Township Park. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

The 77 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and toothbrushes and toothpaste. Free newspapers, free local calls, and video-game consoles are other standard amenities.


Property features

At Holiday Inn Express Hotel & Suites Ashtabula-Geneva, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and a sauna. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Suite, 2 Bedrooms

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Ashtabula-Geneva, an IHG Hotel

Everyone (3) Couples (8) Business (1) Family (6) Other (5)
5
Family

Convenient location near highway. Staff very friendly. Clean.

By on Jun 8, 2021

Review comment responded on Jun 8, 2021

Thank you for staying with us. We are glad you enjoyed your stay. Missy Sheller General Manager

2
Partner Couples

The service was ok. Wasn't the best. Should have been more helpful. they charged me for a laundry fee that I never used.

By on Sep 1, 2019

4
Family

Part of property was under construction, including pool.

By on Apr 5, 2019

5
Everyone

They're in the middle of remodeling, the room was fabulous... Need really comfortable

By on Jan 17, 2019

5
Everyone

Clean Room, Comfortable Bed, and Good Breakfast! Staff were very friendly and I couldn't have asked for a better experience :)

By on Sep 6, 2018

5

very clean hotel

Everyone

For sure, this is the one I'll be checking in when ever I visit Ashtabula, Ohio.

By , from Puerto Rico on Dec 15, 2017

5

very nice. zero problems.

Business

Holiday Inn has really stepped up over the years. This hotel not unlike other Holiday Inns I've stayed in recently, is super clean, great staff, nice amenities, etc. Very friendly helpful staff. It is more expensive than most all other hotels the area but you get what you pay for. Compare the reviews for this hotel with others in the immediate area and the few extra $ you'll pay here is worth it.

By on Sep 19, 2015

4

nice overnight stay

Family

Traveled up to Geneva on the lake for a night at the wineries and had a great time! Great service, clean rooms and good location for the price.

By on Apr 22, 2015

5

weekend getaway

Couples

The staff (jason) was great and the hotel and room were fabulous. Really enjoyed the room. Even though the HBO channel and hotel phone didn't work.

By on Sep 29, 2014

4

was a good place to spend the night

Couples

The only problems I had hall way on 3rd floor smelled like a month old ash tray. Thank goodness our room did not. Did not notice they had fridge at max and it froze all my drinks lunch meat and tomatoes for sandwiches over night. There high speed internet was so slow my phone kept disconnecting off it and was able to connect to the hotel next door with one bar with more speed. Breakfast was great and bed was very comfy and the room very clean! I will stay there again only if I can get second or first floor to stay out of the stench.

By on Jun 16, 2014

Holiday Inn Express Hotel & Suites Ashtabula-Geneva, an IHG Hotel

1831 Austinburg Rd, Austinburg, OH 44010
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