There was an overall grubbiness all around. Corridors were messy is spots.The toilet was blocked when first uses. The table between beds had a sticky surface. There were toiletries for only one person, and only one roll of toilet paper. There was not even coffee available. There was no shuttle service to airport. We felt bad for staff who had to work in this situation. They were pleasant as they addressed our questions. We chose this LaQuinta because we had stayed at one in Beeville, TX twice in the previous two week period. It was excellent. This near one the airport was just plain unpleasant.
Traveling during the pandemic, you really don’t know what you’re walking into. However, upon check in we got personal hand sanitizer to take with us.. that was an awesome touch.. BRING your own pillows... unless you like sleeping on tiny bricks.. the bed was comfortable, the room quite nice, the shower amaaazing.. the pillows made for a disappointing nights sleep. We will stay again. Looking forward to utilizing the pool area when amenities are open again..
Door didn't work when I initially checked in. Had to be switched to another room.
No free breakfast. No WiFi. Dirty floors, doors, common areas. No shampoo. No laundry bag.
I was terribly disappointed in the noise level of the hotel. It sounded like the adjacent room tenants were in my room. I did not see them as being overly loud just the walls were very thin.
The property was very clean , the staff was super nice , great breakfast
Very friendly and helpful staff. Pretty courtyard. Refurbished rooms.
Nice facility, very friendly staff. Short drive to to downtown atx.
This was a very very nice establishment & was very clean. Didn't get to try out breakfast as i had to leave really early. I'd definitely recommend it & stsy again.
Property is gorgeous fancy and super clean! Found my spot to stay in ATX !
La Quinta Inn & Suites by Wyndham Austin Airport is located within a few miles (5 km) of Lady Bird Lake and Riverside Golf Course. This 142-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
The 142 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
Renovated in 2018, La Quinta Inn & Suites by Wyndham Austin Airport features an outdoor pool, a fitness center, and conference space. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
There was an overall grubbiness all around. Corridors were messy is spots.The toilet was blocked when first uses. The table between beds had a sticky surface. There were toiletries for only one person, and only one roll of toilet paper. There was not even coffee available. There was no shuttle service to airport. We felt bad for staff who had to work in this situation. They were pleasant as they addressed our questions. We chose this LaQuinta because we had stayed at one in Beeville, TX twice in the previous two week period. It was excellent. This near one the airport was just plain unpleasant.
Traveling during the pandemic, you really don’t know what you’re walking into. However, upon check in we got personal hand sanitizer to take with us.. that was an awesome touch.. BRING your own pillows... unless you like sleeping on tiny bricks.. the bed was comfortable, the room quite nice, the shower amaaazing.. the pillows made for a disappointing nights sleep. We will stay again. Looking forward to utilizing the pool area when amenities are open again..
Door didn't work when I initially checked in. Had to be switched to another room.
No free breakfast. No WiFi. Dirty floors, doors, common areas. No shampoo. No laundry bag.
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations.
Thank you for choosing us!
I was terribly disappointed in the noise level of the hotel. It sounded like the adjacent room tenants were in my room. I did not see them as being overly loud just the walls were very thin.
We apologize that the guests next door to you were such a disturbance during your stay. Please let us know so we can ask them to be more respectful of you and others. We want you to have an amazing experience with us and hope that you will consider us, again.
The property was very clean , the staff was super nice , great breakfast
Thank you for choosing La Quinta for your getaway. We appreciate your brand loyalty and thank you for your patronage. We truly regret that our accommodations did not meet your expectations during this stay. Mostly, we regret that we were unable to resolve the issues to your satisfaction while staying with us. We look forward to your continued loyalty and hope to see you again soon.