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Comfort Suites Austin NW Lakeline

Property class: 2.5

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Premium bedding, in-room safe, desk, soundproofing
Lobby
Lobby
Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Air conditioning

Explore the area

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13681 N. US Hwy 183, Austin, TX, 78750
  • Place, Austin Aquarium
    ‪10 min walk‬
  • Place, Main Event Entertainment
    ‪17 min walk‬
  • Place, Lakeline Mall
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

7.8 out of 10
Good
(29 reviews)
  • 463 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Austin

Located in Pond Springs within a mile (2 km) of Main Event Entertainment, Comfort Suites Austin NW Lakeline is within 2 miles (3 km) of Lakeline Mall. This 65-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Austin Aquarium - 10 min walk - 0.6 miles
  • Main Event Entertainment - 17 min walk - 0.9 miles
  • Lakeline Mall - 2 min drive - 1.7 miles
  • JumpStreet - 3 min drive - 1.9 miles
  • Lake Travis - 12 min drive - 7.2 miles

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪P. Terry's Burger Stand - ‬12 min walk
  • ‪The Special Noodle House - ‬4 min walk
  • ‪Jimmy John's - ‬16 min walk

About this property

Comfort Suites Austin NW Lakeline

At Comfort Suites Austin NW Lakeline, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at Comfort Suites Austin NW Lakeline.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Frequently asked questions

Is free cancellation available at Comfort Suites Austin NW Lakeline?

Comfort Suites Austin NW Lakeline offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Austin NW Lakeline?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Austin NW Lakeline on May 17, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Suites Austin NW Lakeline?

This hotel is situated in Pond Springs, close to Lakeline Mall, Arboretum at Great Hills Mall, and Domain Northside. You'll also find Main Event Entertainment and Brushy Creek Regional Trail within a short drive.

Does Comfort Suites Austin NW Lakeline include a casino at the property?

No, Comfort Suites Austin NW Lakeline doesn't have a casino.

Will I find an indoor pool at Comfort Suites Austin NW Lakeline?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Comfort Suites Austin NW Lakeline have a restaurant with a breakfast menu?

Yes, Comfort Suites Austin NW Lakeline serves free continental breakfast each morning from its snack bar.

Will Comfort Suites Austin NW Lakeline allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Austin NW Lakeline though service animals are welcome.

How far is the airport from Comfort Suites Austin NW Lakeline?

The closest major airport to Comfort Suites Austin NW Lakeline is Austin-Bergstrom Intl. Airport (AUS), which is 24.3 mi away (27 minutes by car).

Comfort Suites Austin NW Lakeline Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

cristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Junaid

Stayed 1 night in Jan 2026

6/10 Okay

Ross

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A front desk associate was less-than-helpful one day. We had two hotel room reservations for several days (26th thru 29th). One day as we were driving back to the hotel, one of our children accidentally spilled soda water (pressure from bottle spewed) all over himself as well as all throughout the inside of our rental car. Coming into the hotel lobby, we politely asked the associate for a towel or two to clean him up. He gave us a box of tissue. I showed him the amount of soda water that was all over my son, and politely asked again for some wet towels. He didn't seem to want to help at all, and retorted with, "We do not have any towels." I said, well this is a hotel, so I know you have towels...again, I asked politely for a cleaning towel for my soaked son, as well as soaked car. He relented and gave us a dry towel, but only after grimacing. I then re-asked if we could wet it in some water to clean things up, and no kidding he said, "We do not have water." I then, in a very polite manner, said "Are you sure? I mean, our hotel rooms have running water." He insisted that he did not have any running water to assist in our messy issue. We ourselves took matters into our own hands and found the lobby bathrooms and got the towel wet, washed off my son, and washed the interior seat. To reaffirm, your associate is a reflection of Comfort Suites. He certainly did NOT reflect care, concern, hospitality, nor was amicable to the minor problem-solving dilemma of assisting guests.
Stayed 3 nights in Dec 2025

4/10 Poor

elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking was ok. I would have loved to take a tub but I would never have put my body in the tub in room 203. So dirty. The bottom of the tub where the surface is rough so you won’t slip is so grubby. I am not even sure how they could get it clean. I had to kill a roach in the bath room. The side of the tub was cracked. The worst issue in room 203 was the mildew smell. Just awful. As in almost went down to the front desk at 2 am to demand another room. So bad. Not sure if it was the AC, the rug, the bedding… or all of it. So bad. I have stayed at the place before.. I will not return. One more thing… The beds were very hard. I like a firm bed but these beds were very firm.
Grubby
Cracked tub
This is the tub. So grubby
Stayed 1 night in Dec 2025

6/10 Okay

Teresa

Traveled with group
Liked: Cleanliness, staff & service
The room was clean enough. The elevator gave some alarming sounds and motions but we made it. Staff was pleasant. Very limited selections on breakfast but it was available.
Stayed 2 nights in Dec 2025

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The TV service/reception is very poor.
Stayed 3 nights in Dec 2025

4/10 Poor

Tina

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Front desk staff was friendly and lobby was clean. The room itself was not great at all and the bathroom was beyond disgusting!!
Stayed 1 night in Dec 2025

10/10 Excellent

PAPHATSANAN

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities
The staff was friendly but the hotel was dated and needs a makeover
Stayed 1 night in Nov 2025

10/10 Excellent

Carlo

Stayed 2 nights in Nov 2025

6/10 Okay

Daniel

Was missing a smoke head in my room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eddie

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2025

2/10 Terrible

Nathaniel

Business traveler
Disliked: Cleanliness, staff & service, amenities
I’m think I might have had CO2 poisoning during my stay. Within 20 minutes on two nights I had a headache, feeling nauseous and threw up. I had to check out early.
Stayed 4 nights in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 2 nights in Nov 2025

8/10 Good

Sakshi

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

4/10 Poor

Sindhu

Disliked: Cleanliness, staff & service
Room not properly cleaned before check-in and smelled bad, stained tub and paint coming off the door in the bathroom, breakfast eggs are gross like sponge, elevator made noises like it was falling apart, outdated and run down unlike first stay 7 years back.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2025

10/10 Excellent

Abigail

Stayed 3 nights in Oct 2025

8/10 Good

Letitia

Liked: Amenities
Nice location, clean room.
Stayed 1 night in Nov 2025

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
don't stay here. both ice machines broken. gym was "out of order" elevator broke while i was staying there business center has mattresses in it and isn't even accessible. i booked this hotel based on the amenities and was unable to use any of them. pretty sure the people who run it live here. the room i checked into looked like it hadn't been cleaned. there were used hospital socks and open sauce packets on the floor when i arrived. someone had used toothpaste and stuck trash to the smoke detector. the toilet broke with every flush and constantly ran water. to top it off, they lost the reservation i made months ago and had to give me a new one. conveniently, the new one had a no refund policy so i contacted my bank to dispute the transaction. this is fraud. everyone who works there is rude and unhelpful. the thermostat in my room rarely dipped below 80, even though it was on "cool!" the hairdryer fell out of the wall daily. the area is also very unsafe. my daughter drove to meet me and didn't feel safe leaving her car in the Iot.
Stayed 4 nights in Nov 2025

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