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voco Auckland City Centre by IHG

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Exterior
Rooftop bar
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Corner Wyndham & Albert Streets, Auckland
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Auckland Ferry Terminal
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Lake view

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(29 reviews)
  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Tower (Sky Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Harbor View

9.0 out of 10
Wonderful
(8 reviews)
  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(30 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, voco Auckland City Centre by IHG is adjacent to Queen Street Shopping District and within a 5-minute walk of other popular sights like Sky Tower. This 201-room, 4.5-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Princes Wharf - 7 min walk - 0.4 miles
  • Auckland Ferry Terminal - 8 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪The Shakespeare Brewery & Hotel - ‬1 min walk
  • ‪Culprit - ‬1 min walk
  • ‪1947 Eatery - ‬2 min walk

About this property

voco Auckland City Centre by IHG

Luxury hotel with a fitness center and a 24-hour front desk
Guests staying at voco Auckland City Centre by IHG enjoy a gym, free WiFi in public areas, and a banquet hall. Valet parking is available for NZD 69 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services.
Guests can enjoy Smart TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer designer toiletries and bathrobes. Other amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

Frequently asked questions

Are free cancellation options available at voco Auckland City Centre by IHG?

Voco Auckland City Centre by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to voco Auckland City Centre by IHG?

This hotel is situated in Auckland Central Business District, just steps from Queen Street Shopping District and Sky Tower, and within a short walk of SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at voco Auckland City Centre by IHG?

Yes, secured valet parking is offered for NZD 69 per night.

Does voco Auckland City Centre by IHG have a casino at the property?

No, voco Auckland City Centre by IHG doesn't have a casino.

Will I find an indoor pool at voco Auckland City Centre by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at voco Auckland City Centre by IHG?

Couples will appreciate amenities at this hotel, including a minibar and premium bedding in each guestroom with some featuring harbor views.

Are there hot tubs at voco Auckland City Centre by IHG?

No, this hotel doesn't have a spa tub.

Does voco Auckland City Centre by IHG have a restaurant that serves breakfast?

Yes, voco Auckland City Centre by IHG serves a full breakfast for a surcharge each morning at Bar Albert.

Does voco Auckland City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at voco Auckland City Centre by IHG.

Are there connecting rooms at voco Auckland City Centre by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from voco Auckland City Centre by IHG?

The closest major airport to voco Auckland City Centre by IHG is Auckland Intl. Airport (AKL), which is 17.3 mi away (28 minutes by car).

Are there rooms with balconies that I can book at voco Auckland City Centre by IHG?

No, you won't find guestrooms with balconies at voco Auckland City Centre by IHG.

Reviews

voco Auckland City Centre by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 420 out of 566 reviews
Rating 8 - Good. 103 out of 566 reviews
Rating 6 - Okay. 22 out of 566 reviews
Rating 4 - Poor. 10 out of 566 reviews
Rating 2 - Terrible. 11 out of 566 reviews

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located albeit on a steep street. Stunning views from room over harbour. Very modern fit out in room which i liked. Hotel rooftop bar has unbelievable views - but you need to book and pay a deposit to get a table (bar availability my only negative)
View from room
View from room
Stayed 2 nights in Jul 2025

10/10 Excellent

Taj K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained property. Great breakfast options
Stayed 3 nights in Jul 2025

8/10 Good

Saniye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic staff and accommodation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bernard

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff and excellent breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent and there is a very good Italian restaurant on the ground floor which has superb food. Reception staff were efficient and friendly. They make every attempt to get you registered and to your room as quickly as possible. They even had a second member of staff to monitor the queue in case you just had a quick question. The best was the laundry facility After a week in Fiji we were so pleased to be able to do our washing! Would definitley recommend this hotel. Ask for a room overlooking the Skytower.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay fantastic service...
Stayed 4 nights in Jul 2025

10/10 Excellent

Keziah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 2 weeks and loved every moment of it. The staff is extremely friendly and helpful (never got a bad vibe). Breakfast was always good. I ate at the restaurant a few times and that food was tasty as well. Nice roof top bar. Cleanliness is a 10/10 in all areas. This is my 2nd time staying here and I’d probably stay here Everytime I’m in Auckland.
Stayed 13 nights in May 2025

10/10 Excellent

Grant, Anchorage

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

CARISSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so warm and welcoming, every time I enter and exit the elevator they would greet me with a smile and then open the elevator. Breakfast was really nice, the fresh juices and fruits. Conveniently located in the center of everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lin-Fei, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Billy

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars for the Sky Tower view alone

Really well located modern hotel in central Auckland business district. Spectacular view of the SkyTower!
Stayed 3 nights in May 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q
Stayed 2 nights in Jun 2025

6/10 Okay

Toluwanimi

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved the ambience and facilities provided. Buffet breakfast was great, and the receptionists were welcoming. Only thing we had a serious issue with was Housekeeping. We booked 4 days 3 nights and our room wasn’t properly looked after. We asked for housekeeping on the second night because the bins were full and towels needed to be changed, the result was subpar. If the hotel provided guests rooms with cleaning supplies, we would definitely clean our rooms ourselves!
Stayed 3 nights in Jun 2025

10/10 Excellent

Deepak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Super amazing rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable, amazing roof top bar, felt very special
Stayed 3 nights in May 2025

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
amazing, new, ans great staff
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean. Excellent breakfast. Central to the city sites. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Bailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed our stay at Voco and have already booked again for our next trip to the city
Stayed 3 nights in May 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

katie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The property itself is super convenient and nicely done up. The parking is terrible, the communication from front desk staff about parking is awful, we had a room that was half made up, which was inconvenient. I probably wouldn't stay there again when there is accommodation with parking around.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very stylish with incredible views over the city and an easy walk to Auckland sights and ferry/train. The staff is exceptionally friendly. The beds are very comfortable and the design of the rooms is very modern yet cozy. Bar Albert on the top floor is also a great way to watch the sunset.
Stayed 2 nights in Apr 2025