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Quest Carlaw Park

4.0 star property
Hotel with 2 restaurants, steps from University of Auckland

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Photo gallery for Quest Carlaw Park

Standard Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Standard Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Business center
Tennis court

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
15 Nicholls Lane, Carlaw Park, Auckland, 1010
  • Place, University of Auckland
    ‪2 min walk‬
  • Place, Auckland Domain
    ‪2 min walk‬
  • Place, Spark Arena
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Studio

9.2 out of 10
Wonderful
(27 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Standard Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 Double Bed and 2 Twin Beds

About the neighborhood

Auckland

Located in Parnell, Quest Carlaw Park is next to popular attractions like University of Auckland and ASB Tennis Centre. This 41-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • University of Auckland - 2 min walk - 0.1 miles
  • Auckland Domain - 2 min walk - 0.1 miles
  • Spark Arena - 8 min walk - 0.5 miles
  • Sky Tower - 18 min walk - 1.0 mile
  • Princes Wharf - 18 min walk - 1.0 mile

Getting around

  • The Strand Station - 14 min walk
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Casetta - ‬8 min walk
  • ‪46 &York - ‬6 min walk
  • ‪Bandung - ‬8 min walk
  • ‪Provedor - ‬5 min walk
  • ‪Winona Forever - ‬7 min walk

About this property

Quest Carlaw Park

Hotel with 2 restaurants, steps from University of Auckland
At Quest Carlaw Park, guests have access to a gym, outdoor tennis courts, and free WiFi in public areas. Self parking is available for NZD 25.00 per day. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Kitchens, washers/dryers, and dining areas are also available.
Recreational amenities at the hotel include outdoor tennis courts and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 25 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • 3 coffee shops/cafes

Restaurants on site

  • Carlaw Park Cafe
  • Covo (Italian)
  • Sushi Tomi (Japanese)

Things to do

  • 4 outdoor tennis courts
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Friday (7 AM - 7 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 40.0 per day
  • Cribs/infant beds are available for NZD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 300.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-9:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Carlaw Park
Carlaw Park Quest
Quest Carlaw
Quest Carlaw Park
Quest Carlaw Park Apartment
Quest Carlaw Park Apartment Auckland
Quest Carlaw Park Auckland
Quest Carlaw Park Auckland, New Zealand
Quest Carlaw Park Hotel
Quest Carlaw Park Auckland
Quest Carlaw Park Hotel Auckland

Frequently asked questions

Is free cancellation available at Quest Carlaw Park?

Quest Carlaw Park offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Quest Carlaw Park?

This hotel is situated in Parnell within a short 12-minute walk of Spark Arena and also 19 minutes on foot from Sky Tower. You'll also find Queens Wharf and Auckland Ferry Terminal within a short drive.

Is parking available on site at Quest Carlaw Park?

Yes, parking is offered for NZD 25.00 per day with in/out privileges.

Does Quest Carlaw Park include a casino on the premises?

No, Quest Carlaw Park doesn't have a casino.

Will I find an indoor pool at Quest Carlaw Park?

No, there is no indoor pool at this hotel.

Is Quest Carlaw Park a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as 2 restaurants and 4 outdoor tennis courts.

Does Quest Carlaw Park have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quest Carlaw Park have a restaurant with a breakfast menu?

Yes, Quest Carlaw Park has 2 restaurants, and serves breakfast for a surcharge.

Will Quest Carlaw Park allow pets to stay for free?

No, pets aren't allowed at Quest Carlaw Park.

Are there connecting rooms at Quest Carlaw Park?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quest Carlaw Park?

The closest major airport to Quest Carlaw Park is Auckland Intl. Airport (AKL), which is 13.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Quest Carlaw Park?

Yes, some guestrooms at Quest Carlaw Park offer a balcony.

Quest Carlaw Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 837 reviews
Rating 8 - Good. 284 out of 837 reviews
Rating 6 - Okay. 37 out of 837 reviews
Rating 4 - Poor. 14 out of 837 reviews
Rating 2 - Terrible. 6 out of 837 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lalokava

Stayed 8 nights in Aug 2025

4/10 Poor

Scott

Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The after-hours check process was easy, and the staff were personable and helpful. Everything worked as it should, and it's very handy for Parnell restaurants for evening meals.
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great, easy check in. Room is ok. Bed pretty comfortable. An affordable option for a night or two.
Stayed 1 night in Sep 2025

10/10 Excellent

Arnya

Stayed 5 nights in Sep 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy place to.get to and quiet as well very good place
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit the Auckland hospital. Good and safe walking or quick uber ride to many locations. Nearby Parnell eat choices also make it a great location. Our room was small ( all we needed) and very clean. The tiles in the bathroom were so clean (always a give away in hotel rooms). And the staff were friendly, quick to reply to my emails, and great organising a late check in for us which worked perfectly. Highly recommend this place for cleanliness and location.
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Carlaw Park

We arrived "after hours" at 4 pm on a Sunday. Had to wait at the intercom to contact a representative to give us access to the lobby. But otherwise a straightforward stay. The room was generous sized, with separation between bedroom and kitchen area. There was a full sized washer and dryer in the unit. It is very handy if visiting a student, adjacent to Stewart McCutcheon house.
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, room size and cleanliness were all very good. Position to town centre not-bad. Only downside was the nightly noise until the early hours as it is next to student accomindation. If you are use to city noise, a great place to stay. If you are not, it is very tiring, stressful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cathleen

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic customer service

It's been a while since I've seen such a genuine passion for customer service- from the owner, front desk, and housekeeping. I look forward to making this a regular stop when in the city.
Stayed 1 night in Jul 2025

8/10 Good

Lauriane

Stayed 3 nights in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and very accessible
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location for food & city
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Friendly & helpful staff, quiet venue. Walking distance to Spark Arena. Unfortunately cafe next door not open on weekends. On a positive note room had a kitchenette so can prepare your own food.
Stayed 2 nights in May 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy after hours check in.
Stayed 1 night in May 2025

8/10 Good

Kathy, La Verne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a serviced apartment property. It is in a university area. It is very convenient if you do not require the type of service you expect from a hotel. The rooms are comfortable and the area has walkable shopping and dining options.
Stayed 2 nights in Feb 2025

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were outstanding, welcoming and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

ANNABEL

Stayed 3 nights in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was lovely very welcoming and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Marsha

Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Lovely place to stay
Stayed 2 nights in Mar 2025