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Hotel Grand Chancellor Auckland

4.5 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Fitness facility
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(93 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(38 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(39 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Accessible Room

Superior King Accessible Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Hotel Grand Chancellor Auckland is adjacent to New Zealand International Convention Centre and within a 5-minute walk of other popular sights like SkyCity Casino. This 191-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Princes Wharf - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

A gym and free WiFi in public areas are features at Hotel Grand Chancellor Auckland. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include 2 bathrooms, safes, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

Is free cancellation available at Hotel Grand Chancellor Auckland?

Hotel Grand Chancellor Auckland provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on Mar 12, 2026 start from 168.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Grand Chancellor Auckland?

This hotel is situated in Auckland Central Business District, just steps from SkyCity Casino and Sky Tower. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at Hotel Grand Chancellor Auckland?

No, there isn't parking at this hotel.

Does Hotel Grand Chancellor Auckland include a casino at the property?

No, Hotel Grand Chancellor Auckland doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Auckland?

No, there is no indoor pool at this hotel.

Is Hotel Grand Chancellor Auckland good for couples?

Couples will appreciate amenities at this hotel, including a rainfall showerhead and a pillow menu in each guestroom with some featuring harbor views.

Does Hotel Grand Chancellor Auckland have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Grand Chancellor Auckland feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Chancellor Auckland serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Grand Chancellor Auckland allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Chancellor Auckland.

Are there connecting rooms at Hotel Grand Chancellor Auckland?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Grand Chancellor Auckland?

The closest major airport to Hotel Grand Chancellor Auckland is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Grand Chancellor Auckland?

No, there aren't any guestrooms with balconies at Hotel Grand Chancellor Auckland.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 640 out of 810 reviews
Rating 8 - Good. 130 out of 810 reviews
Rating 6 - Okay. 22 out of 810 reviews
Rating 4 - Poor. 6 out of 810 reviews
Rating 2 - Terrible. 12 out of 810 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

6/10 Okay

Tatiana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The biggest issue is the parking. Despite charging for parking, they don’t actually have any. You have to park at a nearby parking structure in a completely separate building and then walk back to the hotel. If you have heavy luggage, it’s a big problem. When we brought this up at the reception, the guy told us we were “just having a bad day,” which felt very unprofessional. The second major issue is that they only give you one room key. Because of the parking situation, my boyfriend unloaded all the luggage and I took it upstairs. While he went to park and walked back, he found out that the main door to the hotel locks automatically and you can’t get in without the key. Obviously, I had it with me to open the room. You also need the key to use the elevator. In the morning, if one person goes to breakfast, the other can’t go anywhere in the elevator without the key. Very inconvenient. The room itself is also small—you can’t even open a suitcase properly without blocking the walkway to the bathroom. The only good thing was the breakfast, which was very nice but not included.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Elaine

Stayed 1 night in Nov 2025

2/10 Terrible

Evan

Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Eamon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent-rooms were great, staff superb and the facilities in the hotel were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Savannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, nice room, early checkin was quite helpful. Levi was especially helpful as were the other front desk staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. The room was clean and tidy, the bed was extremely comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

ALAN M, GLEN HAVEN

Liked: Cleanliness, amenities, property conditions & facilities
Spotless New room , modern furnishings super comfortable bed!! Great Buffett breakfasts, in fabulous dinning area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Semonie

Stayed 1 night in Nov 2025

4/10 Poor

Nichola

Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Suyog

Business traveler
No complaints. All good
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

betty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff were pleasant.Room was clean. Have definitely found our goto place if needing accomodation in cbd. Thankyou
Stayed 1 night in Nov 2025

10/10 Excellent

Marianne, St Johns Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, professional friendly staff. Comfy beds
Stayed 1 night in Nov 2025

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Clean room, but must have gotten one of the worst rooms in the hotel. Window was 1/2m wide and looked into another room and headboard was up against elevators… so rumble all night long.
Stayed 1 night in Nov 2025

10/10 Excellent

MICHELLE

Stayed 6 nights in Nov 2025

6/10 Okay

Marilyn

Liked: Cleanliness, property conditions & facilities
Our bathroom fan didn’t work And the housekeeping person walked in to my room this morning
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient. Very Happy
Stayed 3 nights in Nov 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were on the ninth floor, the view was awesome. The room was very clean, check and check out or seamless. Room keys only let you on the floor that your room is on, so it seemed safer.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025