Hotel Grand Chancellor Auckland

3.0 star property
Hotel with a restaurant, steps from New Zealand International Convention Centre
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Exterior
Fitness facility
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior King room

9.6 out of 10
Exceptional
(90 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

9.6 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Superior King Accessible Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Hotel Grand Chancellor Auckland is adjacent to New Zealand International Convention Centre and within a 5-minute walk of other popular sights like SkyCity Casino. This 191-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Princes Wharf - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪Denny's - ‬4 min walk
  • ‪The Brewers Co-operative - ‬3 min walk
  • ‪Chur Bae - ‬2 min walk

About this property

Hotel Grand Chancellor Auckland

Hotel with a restaurant, steps from New Zealand International Convention Centre
A gym and free WiFi in public areas are features at Hotel Grand Chancellor Auckland. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include 2 bathrooms, safes, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

Is free cancellation available at Hotel Grand Chancellor Auckland?

Hotel Grand Chancellor Auckland provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on Jan 25, 2026 start from $95.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Grand Chancellor Auckland?

This hotel is situated in Auckland Central Business District, just steps from SkyCity Casino and Sky Tower. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at Hotel Grand Chancellor Auckland?

No, this hotel doesn't offer parking.

Does Hotel Grand Chancellor Auckland include a casino at the property?

No, Hotel Grand Chancellor Auckland doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Auckland?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Grand Chancellor Auckland?

Couples will appreciate amenities at this hotel, including a rainfall showerhead and a pillow menu in each guestroom with some featuring harbor views.

Does Hotel Grand Chancellor Auckland have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Grand Chancellor Auckland feature a restaurant that includes a breakfast menu?

Yes, Hotel Grand Chancellor Auckland serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Grand Chancellor Auckland allow pets to stay free of charge?

No, pets aren't allowed at Hotel Grand Chancellor Auckland.

Does Hotel Grand Chancellor Auckland have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Grand Chancellor Auckland?

The closest major airport to Hotel Grand Chancellor Auckland is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Grand Chancellor Auckland?

No, there aren't any guestrooms with balconies at Hotel Grand Chancellor Auckland.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 745 reviews
Rating 8 - Good. 117 out of 745 reviews
Rating 6 - Okay. 21 out of 745 reviews
Rating 4 - Poor. 6 out of 745 reviews
Rating 2 - Terrible. 12 out of 745 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tatiana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The biggest issue is the parking. Despite charging for parking, they don’t actually have any. You have to park at a nearby parking structure in a completely separate building and then walk back to the hotel. If you have heavy luggage, it’s a big problem. When we brought this up at the reception, the guy told us we were “just having a bad day,” which felt very unprofessional. The second major issue is that they only give you one room key. Because of the parking situation, my boyfriend unloaded all the luggage and I took it upstairs. While he went to park and walked back, he found out that the main door to the hotel locks automatically and you can’t get in without the key. Obviously, I had it with me to open the room. You also need the key to use the elevator. In the morning, if one person goes to breakfast, the other can’t go anywhere in the elevator without the key. Very inconvenient. The room itself is also small—you can’t even open a suitcase properly without blocking the walkway to the bathroom. The only good thing was the breakfast, which was very nice but not included.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent staff.
Stayed 2 nights in Oct 2025

2/10 Terrible

Shingirirai

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Great location, team and comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed! Good gym! Nice stop over
Stayed 1 night in Oct 2025

10/10 Excellent

Mariano, Wahiawz

Stayed 4 nights in Oct 2025

8/10 Good

Cherryl

Liked: Cleanliness, staff & service, property conditions & facilities
location, friendly staff, clean facilities but only give one key for two people. Need to give two keys.
Stayed 3 nights in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent, quiet and the bed was really comfy. Unfortunately the area around the hotel was a bit dodgy.
Stayed 1 night in Oct 2025

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you
Stayed 3 nights in Sep 2025

8/10 Good

Watchman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie, Tauranga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Hotel Grand Chancellor! The room was spacious, clean, and well-equipped, and the bed was super comfortable — perfect after a long day out. The staff were welcoming and professional, and the location made it easy to get around. Highly recommend for a relaxing and comfortable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful from check in to requiring an extra night. The room was spacious and perfect for a long weekend getaway. Room was wonderful and so quick! Don’t miss the happy hour cocktails and the Wagu burger.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Business traveler
Great location , price and quality
Stayed 1 night in Oct 2025

10/10 Excellent

Gill

The staff here are so friendly and helpful, both on reception and in the restaurant. Lovely dinner and breakfast. Comfy bed. Perfect location for quayside, CBD and transport links.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had a room ready for us a little early and it was huge! (Compared to everything we'd stayed in in Australia and New Zealand so far). The bed was a nice king size with a great pillow top and very comfortable, we had a view of the Sky Tower and the water, the bathroom was large, and there was plenty of drawer space for us to truly unpack and settle in. There's a great little cafe downstairs for a quick breakfast and the front desk staff was very helpful in giving us directions for how to get around town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay
Stayed 1 night in Sep 2025

2/10 Terrible

elaine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
plenty of small convenience stores but no supermarkets
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, well-appointed and centrally located hotel with helpful friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
Parking is off site and requires negotiating steep busy streets (and a downpour of rain walking back). Google searches and uber searches all select the ‘other’ grand chancellor in Hobson street - we were delivered there with our luggage first! Very inconvenient. When we spoke to reception staff about this we were told ‘ yes many of our customers get confused’. A tray of room service was left outside our room all night (we ate at 7.30pm). And our room was not serviced when we returned after being out from 8am til 2.30pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel. Had a great view from our room of the harbour and sky tower. Nice and quiet and comfy bed. Check in process was easy and staff were lovely.
Stayed 2 nights in Sep 2025

8/10 Good

inga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel.i didn't like,no restaurant for the evening meal.there were plenty of chinese restaurants around.it was hard to find a good place to eat.the pp .
Stayed 2 nights in Sep 2025

8/10 Good

Rynald Ramul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025