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Microtel Inn & Suites by Wyndham Auburn

2.0 out of 5.0

Recent guest reviews

Overcharged for a late check out. Would not recommend staying here to anyone.

good except no milk for breakfast! This survey stinks!! I hate surveys! this survey stinks!! No milk for breakfast. One door was blocked! Is this a fire code violation. this survey stinks>

This hotel has no elevator. The frig did not work. Bathroom was clean, I hope, but it was so dark you couldn't tell for sure. Linens were tiny, cheap and insufficient. The water pressure was so low, I couldn't rinse the conditioner or of my hair. Dirty carpet, with a coating of white stuff all around the perimeter of the room. Breakfast was a joke, unless you want generic fruit loops and orange juice. Decor was seriously out of date, which I would overlook if it had been clean. Excellent for folks who want their bedrooms to be lit with industrial florescent fixtures bouncing off of green and yellow walls.

Never got to check in. Said my room had been canceled the night before. Claimed they ran my card night before and didn't work. Bank says no one tried to run my card on Friday 09/29/2017 -- and was denied. No one. I was told that hotel often overbooks and then cancels Orbitz, Hotwire users when they can get more money for the room from the hotel website or in person walk-ups. So instead of staying in the room, we had booked 5 months ago, we were offered a single room (one double bed) at $499. We'd booked a 2 QUEEN BED room for $340. SCAM!

It was an amazing okay experience however the fire alarm went off and people were exiting the hotel but at no time did th staff of the hotel come to us and say that it was not an actual emergency, my mother had to go back inside the hotel and ask one of the staff members that was standing around. It was convenient for where it was located and it was a good price. Overall it was just an okay experience

Great price, friendly helpful staff, good location. Nothing too fancy here, but it was everything I needed for a 3 day orientation at Auburn. I was surprised to find a mini fridge and microwave in my room.

We were in Auburn for a camp my daughter was participating in. Microtel served it's purpose. A room to sleep in and a nice hot breakfast. The check -in desk could be a little more inviting. The lobby is very dark and uninviting. A one night stop or last minute booking it's a good hotel.

Celebrating our anniversary and the staff gave us a upgrade to a suite. Very friendly!!!!

Lower end hotel but clean and great staff. We came here due to an evacuation so we went fr low cost. Pleasant stay and again the staff was very flexible in dealing with our situation

Cozy and very clean units, restaurants and shopping ctrs nearby. Decent continental breakfast, courteous and helpful staff. Comfortable bed, clean and nice appearance.

i have stayed her a few times but each time is worst than the last. first, i also end of the same room which has a broken shower head and crack floor tiles. the shower drains slowly and the toilet has a running water sound. the room is very small and stuffy. the hotel is outdated and need a renovation badly. there are no elevators in the hotel ad i had to drag my language up the stairs while being weak from a sickness. breakfast was a joke. i tried to eat but the food was bland and under whelming. at least the staff was friendly and nice.

Most Microtel I've visited have been clean and updated. This was neither. Not recommended, at all.

The stay was fine. Nothing extraordinary, but nothing bad happened either. Older building. No elevator but it's only two floors and I imagine they have the handicapped access rooms on the first floor.

Enjoyed our stay. Room was clean and staff was super friendly.

My family and I stayed two nights. This is nowhere near the level of hotel that most Microtels typically are. The one in Opelika is MUCH nicer. Rooms, sheets, etc were not noticeably dirty but had a grimey "feel." Breakfast was atrocious. Staff was helpful at times, nonexistent at others. I will say that the man at the desk was extremely gracious when I asked if he could help jump my car off. The wife left our lights on. Other times, we just couldn't find anyone to help. The hotel is just "fine". It won't kill you to stay here, but don't expect anything. You're paying a cheap price and you're getting a cheap room. Having said that, next time I'll just lay the extra $10-15 and stay at the Opelika Microtel.

We chose to spend the night in Auburn to avoid an early-morning drive from Birmingham. For a one-night stay, this was an acceptable option. Our room was small but clean and comfortable, and the complimentary breakfast buffet offered plenty of choices and tasted good. There was no coffee maker or microwave in the room, which was not as was described on this site. And the room just really needed a little bit of maintenance attention. The shower curtain was too short, and the rod (one of those arc style types) was coming loose from the wall and sagging, which meant the curtain would not stay put at the ends of the shower...which meant water got all over the bathroom. The room's door handle was also a little difficult to operate, and the whole assembly was a little bit loose in the door. Finally, because this is a small property which had no elevator, the doors to the stairwells were propped open. While I'm sure the management sees this as a convenience so guests can find the stairs, this is almost universally a fire code violation.

My experience was pleasant. The desk clerk was helpful, and even asked if I preferred a room downstairs or upstairs. The housekeepers were consistent in exchanging dirty and clean towels.

Hotel is quite convenient if you are traveling along I-85 or visiting university......room was small but comfortable.....traveled with kids so wish there had been a pool.....breakfast was yuck even for the usual quick breakfasts you get at this type of place so beware of that!........

We paid for 3 nights but only stayed for two. The staff was unfriendly, the sheets were nappy and old, and towels were frayed. The walls are paper thin, so we could here people walking around late at night. The outside door was not locked, so people could just walk in. The bed was comfortable, but the bedding was very old.

The Microtel Inn was filthy, the carpet looks like it hasn't been clean in years. Holes in the wall and other area of the wall was patched. We have stayed at many hotel/Inn and Suites and I can tell you this was the WORST!!

2174 S College St Auburn AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Microtel Inn & Suites by Wyndham Auburn places you within 3 miles (5 km) of popular attractions like Chewacla State Park and Jordan-Hare Stadium. This 42-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's in central Auburn and also close to Auburn University and Jules Collins Smith Museum of Fine Arts.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 42 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and TVs with cable channels. Microwaves, refrigerators, and coffee makers are also standard.


Property features

At Microtel Inn & Suites by Wyndham Auburn, guests have access to a spa tub, free WiFi in public areas, and express check-out. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has free newspapers.

Guest reviews for Microtel Inn & Suites by Wyndham Auburn

Everyone (10) Couples (10) Business (6) Family (9) Other (8) Friends (2)
2
Everyone

Overcharged for a late check out. Would not recommend staying here to anyone.

By on Oct 26, 2017

Review comment responded on Nov 3, 2017

Hello guest provide more detail about overcharge.

4

no milk for the guest!

Everyone

good except no milk for breakfast! This survey stinks!! I hate surveys! this survey stinks!! No milk for breakfast. One door was blocked! Is this a fire code violation. this survey stinks>

By on Oct 16, 2017

Review comment responded on Nov 3, 2017

Hello Guest Thank you for your valuable feed back.We are sorry for any inconvenience.

1

dump for the desperate

Everyone

This hotel has no elevator. The frig did not work. Bathroom was clean, I hope, but it was so dark you couldn't tell for sure. Linens were tiny, cheap and insufficient. The water pressure was so low, I couldn't rinse the conditioner or of my hair. Dirty carpet, with a coating of white stuff all around the perimeter of the room. Breakfast was a joke, unless you want generic fruit loops and orange juice. Decor was seriously out of date, which I would overlook if it had been clean. Excellent for folks who want their bedrooms to be lit with industrial florescent fixtures bouncing off of green and yellow walls.

By , from Atlanta on Oct 8, 2017

Review comment responded on Nov 3, 2017

Hello Linda Thank you for valuable feed back. We are looking in to change entire property

1

awful

Everyone

Never got to check in. Said my room had been canceled the night before. Claimed they ran my card night before and didn't work. Bank says no one tried to run my card on Friday 09/29/2017 -- and was denied. No one. I was told that hotel often overbooks and then cancels Orbitz, Hotwire users when they can get more money for the room from the hotel website or in person walk-ups. So instead of staying in the room, we had booked 5 months ago, we were offered a single room (one double bed) at $499. We'd booked a 2 QUEEN BED room for $340. SCAM!

By on Oct 2, 2017

Review comment responded on Nov 3, 2017

Hello anonymous As far as our price goes never ever more then 299. if you give me little more detail about reservation we will provide proof of your credit card transaction.

3
Everyone

It was an amazing okay experience however the fire alarm went off and people were exiting the hotel but at no time did th staff of the hotel come to us and say that it was not an actual emergency, my mother had to go back inside the hotel and ask one of the staff members that was standing around. It was convenient for where it was located and it was a good price. Overall it was just an okay experience

By on Aug 20, 2017

5

great price, friendly helpful staff, good location

Everyone

Great price, friendly helpful staff, good location. Nothing too fancy here, but it was everything I needed for a 3 day orientation at Auburn. I was surprised to find a mini fridge and microwave in my room.

By on Aug 17, 2017

3

a one night stop.

Everyone

We were in Auburn for a camp my daughter was participating in. Microtel served it's purpose. A room to sleep in and a nice hot breakfast. The check -in desk could be a little more inviting. The lobby is very dark and uninviting. A one night stop or last minute booking it's a good hotel.

By on Jun 29, 2017

5

convenient to 85 and shopping.

Everyone

Celebrating our anniversary and the staff gave us a upgrade to a suite. Very friendly!!!!

By on Apr 20, 2017

4

fantastic staff

Everyone

Lower end hotel but clean and great staff. We came here due to an evacuation so we went fr low cost. Pleasant stay and again the staff was very flexible in dealing with our situation

By on Oct 8, 2016

Review comment responded on Oct 9, 2016

Dear Guest, we are glad that you liked it here and our staff made your stay more comfortable and we are sorry for the poor quality of cleanliness we will look into this matter and resolve it. Thank you for staying with us.

4

convenient, close to i-85 & very reasonable

Everyone

Cozy and very clean units, restaurants and shopping ctrs nearby. Decent continental breakfast, courteous and helpful staff. Comfortable bed, clean and nice appearance.

By , from Sacramento, CA on Sep 24, 2016

Review comment responded on Oct 9, 2016

Thank you for your valuable time for the feedback we look forward to see you again.