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Los Arcos Hotel & Spa

2.0 star property
Hotel in Atotonilco el Grande with spa services

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Photo gallery for Los Arcos Hotel & Spa

Exterior
Exterior
Double Room, Mountain View | Laptop workspace
Interior
Comfort Single Room | Laptop workspace

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300
  • Place, Barranca de Metztilan Biosphere Reserve
    ‪14 min drive‬
  • Place, Las Truchas Forest
    ‪27 min drive‬
  • Place, Duendes Museum
    ‪29 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View | Laptop workspace

Double Room, Mountain View

  • 248 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room

Comfort Single Room | Laptop workspace

Comfort Single Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

  • 355 sq ft
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Atotonilco el Grande

Los Arcos Hotel & Spa is located 6.8 mi (11 km) from Barranca de Metztilan Biosphere Reserve and 11 mi (17.7 km) from Basaltic Prisms of Santa María Regla Park. This 51-room hotel welcomes guests with conveniences like dry cleaning/laundry services and laundry facilities.

What's nearby

  • Barranca de Metztilan Biosphere Reserve - 14 min drive - 5.6 miles
  • Basaltic Prisms of Santa María Regla Park - 25 min drive - 11.0 miles
  • Prismas Basalticos Waterfall - 26 min drive - 11.2 miles
  • Las Truchas Forest - 27 min drive - 15.4 miles
  • Duendes Museum - 29 min drive - 16.1 miles

Restaurants

  • ‪El Secreto del Socavón - ‬44 min drive
  • ‪Café Sepia - ‬44 min drive
  • ‪Cabaña Las Nubes - ‬44 min drive
  • ‪Taqueria 3 hermanos - ‬10 min walk
  • ‪cocina doña Guille - ‬17 min walk

About this property

Los Arcos Hotel & Spa

Hotel in Atotonilco el Grande with spa services
At Los Arcos Hotel & Spa, guests have access to free WiFi in public areas, spa services, and laundry facilities. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Aromatherapy
  • Hydrotherapy
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Los Arcos Hotel & Spa Hotel
Los Arcos Hotel & Spa Atotonilco el Grande
Los Arcos Hotel & Spa Hotel Atotonilco el Grande

Frequently asked questions

What's there to do close to Los Arcos Hotel & Spa?

This hotel is located in Atotonilco el Grande, close to Mirador Pena del Cuervo.

Is there parking available at Los Arcos Hotel & Spa?

Yes, there is a garage.

Is there a spa available at Los Arcos Hotel & Spa?

Spa services at the hotel include Swedish massages, hydrotherapy, and aromatherapy.

Does Los Arcos Hotel & Spa include a casino at the property?

No, Los Arcos Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Los Arcos Hotel & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Los Arcos Hotel & Spa?

Couples staying at this hotel will value amenities like in-room massages, mountain views in some guestrooms, as well as Swedish massages.

Are there hot tubs at Los Arcos Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Los Arcos Hotel & Spa feature a restaurant that includes a breakfast menu?

No, Los Arcos Hotel & Spa doesn't have a restaurant that serves breakfast.

Will Los Arcos Hotel & Spa allow pets to stay for free?

Yes, pets stay free at Los Arcos Hotel & Spa.

Are there connecting rooms at Los Arcos Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Los Arcos Hotel & Spa?

No, you won't find guestrooms with balconies at Los Arcos Hotel & Spa.

Los Arcos Hotel & Spa Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

2/10 Terrible

Norma

Traveled with family
Disliked: Staff & service
Pésimo no cuenta con los servicios que supuestamente ofrecen
Stayed 1 night in Feb 2025