We paid extra for a none smoking room and the room smelled like cigarettes>
Rude service, bad food, hotel run down, pool not clean
The room smelled so bad, air condition so loud, group of strangers were having a party in the hallway
It's a good, basic hotel for people needing an affordable place to stay in the Atlanta area. Rooms are clean and comfortable, breakfast is OK, Wifi works well enough and is free, and it's conveniently located just off I-285.
Staff are excellent. Breakfast was very good
Nice and clean, really close to restaurants and other
Breakfast was great. The customer service was also good. The area was located in a safe area.
Very good and friendly service and helpful staff. Breakfast could improve a little more in variety daily.
Upon arriving 8/2/2018 the concierge was very warm, and hospitable. Generous in conversation with a sense of humor to let us know we were in a comfortable place.
I was on a business trip and the room was excellent.
The room was very good so many restaurants around and great breakfast.
Picked due to proximity to Northlake mall. Was reasonable. I would recommend staying on front side of the hotel and on the top floor - no exterior entry ways.
This is an average Quality Inn. My biggest complaint is the air in the room must not have been functioning properly because the room felt humid, sticky and wet. Even the carpet had a damp feel. I had to put the air down where it was way too cool to pull out some humidity. On the plus side, the breakfast was good, with good choices; hot items like biscuits and gravy and waffles, and continental items like cereal, yogurt and danish. If I were to visit Atlanta again, this probably would not be my first choice, but for the price, it was okay.
Too noisy near swimming pool to sleep. As we are entering parking several young men that were standing about 15 -20 feet from road but on adjoining property made us feel unsafe and insecure. As we parked in back where room was located...did not like lottering of these people..DH
The room was quite clean. It's difficult for me to give a rating above 3.0 for a hotel where the rooms open to the outside. But, this is a good budget hotel. And, if all you are doing is sleeping, all you really need is a clean, comfortable bed and a clean bathroom. This hotel provides those.
Located in Northlake, Quality Inn Atlanta Northlake is 7.1 mi (11.5 km) from Emory University and 9.2 mi (14.8 km) from Stone Mountain. This hotel has 130 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, sofa beds, and coffee makers.
Quality Inn Atlanta Northlake features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a computer station.
We paid extra for a none smoking room and the room smelled like cigarettes>
Thank you very much for your revirew.
Rude service, bad food, hotel run down, pool not clean
Thank you for your comments. I want to apologize for any inconvenience you had during your stay. We strive to provide excellent service to our guests. We are in the process of renovations. Our pool is seasonal and was not open at the time of your stay. We appreciate your feedback and will use your comments to improve the quality of service we provide.
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Thank you!
The room smelled so bad, air condition so loud, group of strangers were having a party in the hallway
Dear Guest: Thank you for responding. We are very sorry that you were inconvenienced and wish you had told us about it during your stay because we would have made every effort to make it right, We did have a construction crew staying with us and we have reviewed it with the staff on duty at that time.
It's a good, basic hotel for people needing an affordable place to stay in the Atlanta area. Rooms are clean and comfortable, breakfast is OK, Wifi works well enough and is free, and it's conveniently located just off I-285.
Dear guest, thank you for the positive comments. We are glad you enjoyed your stay and we hope to see you again in the future.
Staff are excellent. Breakfast was very good
Hey Andy, Thank you for the positive feedback! We always try to do our best for our guest.
Nice and clean, really close to restaurants and other
Thank you for the positive review! We love the fact that there are plenty of amazing restaurants within walking distance from us.
We are very sorry that you smell smoke order in your room, If you have inform us we could have change your room.