The sheets had stains The fridge froze the foods, The TV needed tech support to figure out The WiFi never worked It was noisey No bottled water in the vending machine
To noisy in other rooms had to contact front desk several times and no action was taken
Very good. Clean...the breakfast was not the best one but overall everything was good
The room I stayed in had dirty tissue left in the bed under the covers. The ironing board was burnt. There was a black mold like substance in the iron. I didn't turn on the heating/cooling unit because of the thick layer of dust and filth on it. I didn't want to breathe all that in. The fitness room had one machine in poor condition to satisfy the fitness room claim. The staff were ok. I didn't eat the food they offered after seeing the condition of the room.
I recommend this hotel and I will be staying here again!!
The carpet was badly worn with cigarette burns. it had been patched in spots. The bed did not have a comforter. The sheets were wrinkled like the had not been changed. It was a smoking room but the smell from smoke was very strong. I checked in late that night and because of that the front desk said I could not get a refund. will not be back!!!
Have used this location before and had a great experience...this time was a bust......linens stiff and scratchy......stains on blankets.....could hear rooms on both sides convertations and tvs...not sure what happen but very differnet from visit 5months ago
We were pleasantly surprised with the hotel. It was clean, the breakfast was good, the room was functional, and the hotel is convenient to I-20. We did have a problem the last night with a very noisy neighbor at three in the morning. We reported the problem to the hotel and hope they will do somethng about it.
We were in the area visting friends and amusement park. A not clean odor greeted you as you entered the building. The carpeting was bumpy and looked as though it was laid over the other carpet. It had a flooded out and poor remodel feel to it. There were dents in the walls, ill-fitting bed skirts, stains on the top cover. The worst part was the door that looked as if it had been kicked in. It did not close well so you had to push it to make sure that it was closed and after closing you could see outside into the hallway through the gap between the door and the wall.
This was the 1st trip with our grandson along with us. He had a great time along with our son they wanted to stay and not go home, the overall visit was great had to take care of business while their would recommend this hotel to anyone.
the worst customer service ever, rude manager, try to force me into smoking room, and when i refused to take the smoking room, because of health reason, the manager got irate, and refused service
my husband and i went to a braves game. the hotel was very nice and clean. the only problem is that check-in was at 2:00 and we arrived at around 3 and our room was not ready that process need to be handled better.
Ok
For some reason they had me in a handicap room. I thought for a second about keeping it, but then decided not to when I saw it had no bath tub. Since there were no rooms left, they put me in the hot tub suite without any fuss. I thought that was a nice thing to do. The facilities are clean. The eating area is clean. The tables and chairs and couches are fresh and pleasant. The internet worked very well and I did not have to go to any "accept" page to get online. The wifi internet worked with my smart phone. They also offer wired internet which I thought was a nice touch. The continental breakfast included bananas and oranges.
My son and I were in the Atlanta area for Wrestlemania and this hotel was exceptional especially for the price. The rooms were large and very comfortable and the staff very helpful and friendly. Easy access of I20 and lots of shopping and restaurants in the area. Felt safe and secure at this hotel. Will definitely stay here when in the Atlanta area again.
We were here for a soccer tournament, so we were really only in the room to rest, but it was clean and comfy. The only complaint I have was we requested a non-smoking room, and it stated it was, but the room smelled really bad like smoke,after you were in it awhile you didn't notice as bad, but when we came home, I could smell it on everything that was in the room, even bags and quilts, so now i am having to wash the smell out of everything. Other than that we had a good stay.
Was taking a last moment getaway and the price and location was good. The employees could have been more hospitable, and the place could really use renovating. Would recommend if you really need a place to stay for a low price and you want peace and quiet.
It was wonderful as always!!
Econo Lodge Inn & Suites places you within 2 miles (3 km) of Raleigh Towns and Hospitals and WellStar Douglas Hospital. This 56-room hotel has free in-room WiFi, free self parking, and a gym.
27-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard.
At Econo Lodge Inn & Suites, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Thank-you taking to fill out our survey.
The sheets had stains The fridge froze the foods, The TV needed tech support to figure out The WiFi never worked It was noisey No bottled water in the vending machine
Sorry for the inconvenience we will work with our staff to work on the issues you were concerned with.
To noisy in other rooms had to contact front desk several times and no action was taken
We apologize for the inconvenience,we will discuss your situation with our staff to improve for future guests.
Very good. Clean...the breakfast was not the best one but overall everything was good
Thank-you for your feedback, we look forward to seeing you again.
The room I stayed in had dirty tissue left in the bed under the covers. The ironing board was burnt. There was a black mold like substance in the iron. I didn't turn on the heating/cooling unit because of the thick layer of dust and filth on it. I didn't want to breathe all that in. The fitness room had one machine in poor condition to satisfy the fitness room claim. The staff were ok. I didn't eat the food they offered after seeing the condition of the room.
I recommend this hotel and I will be staying here again!!
The carpet was badly worn with cigarette burns. it had been patched in spots. The bed did not have a comforter. The sheets were wrinkled like the had not been changed. It was a smoking room but the smell from smoke was very strong. I checked in late that night and because of that the front desk said I could not get a refund. will not be back!!!
Have used this location before and had a great experience...this time was a bust......linens stiff and scratchy......stains on blankets.....could hear rooms on both sides convertations and tvs...not sure what happen but very differnet from visit 5months ago
We were pleasantly surprised with the hotel. It was clean, the breakfast was good, the room was functional, and the hotel is convenient to I-20. We did have a problem the last night with a very noisy neighbor at three in the morning. We reported the problem to the hotel and hope they will do somethng about it.
Thank-you