BEWARE of this property, the rooms are not cleaned very well, a lot of rusting in the rooms. This company took my deposit and will not give it back. They told me I had 7 days to get my deposit and they did not honor it. I don't know why it just didn't go back onto my card. Manager would not come out and talk, only sent her staff member that was very RUDE! I would advise anyone to steer clear of this property you will be disappointed. This property should be torn down or completely remodeled starting with the staff! I will not EVER come back here and will advise others as well.
I liked that our parking was close to our room when we entered and exited the building. There was a horrible sour smell in the hallway.
We were greeted kindly, but then staff was rarely at the front desk to help. Rooms were loud so you could hear conversations next door like they were in your own room. The door to the outside was never locked so completely not secure at night. Breakfast was less than desirable with pretty much 2 totally sugary cereals and some toast plus a few packaged muffins. The fruit was never refilled, the coffee had grounds in it, and the ‘oatmeal and grits’ was packaged (which would be ok) but never refilled and no hot water to make it (lukewarm at best). I would not recommend staying here unfortunately!
Joy an max are wonderful great personality and customer service. Keep up the good work
It was clean and nice. Great staff...................................
Pictures online not accurate hotel looks abandoned, everything broken, dirty towels sink broken and doors to room has holes in them, I would never recommend this hotel and I am very unsatisfied very disappointed and embarrassed to say I had to stay there because nothing else was available
Please do not think of staying in this hotel, this hotel is so terrible. Housekeeping only clean once a week, people smoking in the hallway at anytime to top it of this hotel is not safe. The city need to close down this hotel all through the night you will see police officer going around the building because of the drug dealing in the back of the building. In the room we find ants, the furnitures are all broken the bathroom not working. Please DO Not BOOK THIS HOTEL
Kind of noisy... Pets allowed. They got roaches that's not afraid to mingle with the guests. The staff is on point.
Located 3 mi (4.9 km) from Arbor Place Mall, Baymont Inn and Suites Douglasville Atlanta is within a 10-minute drive of other popular attractions like Sweetwater Creek State Park. This 53-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Baymont Inn and Suites Douglasville Atlanta features a gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
BEWARE of this property, the rooms are not cleaned very well, a lot of rusting in the rooms. This company took my deposit and will not give it back. They told me I had 7 days to get my deposit and they did not honor it. I don't know why it just didn't go back onto my card. Manager would not come out and talk, only sent her staff member that was very RUDE! I would advise anyone to steer clear of this property you will be disappointed. This property should be torn down or completely remodeled starting with the staff! I will not EVER come back here and will advise others as well.
I liked that our parking was close to our room when we entered and exited the building. There was a horrible sour smell in the hallway.
We were greeted kindly, but then staff was rarely at the front desk to help. Rooms were loud so you could hear conversations next door like they were in your own room. The door to the outside was never locked so completely not secure at night. Breakfast was less than desirable with pretty much 2 totally sugary cereals and some toast plus a few packaged muffins. The fruit was never refilled, the coffee had grounds in it, and the ‘oatmeal and grits’ was packaged (which would be ok) but never refilled and no hot water to make it (lukewarm at best). I would not recommend staying here unfortunately!
Joy an max are wonderful great personality and customer service. Keep up the good work
It was clean and nice. Great staff...................................
Pictures online not accurate hotel looks abandoned, everything broken, dirty towels sink broken and doors to room has holes in them, I would never recommend this hotel and I am very unsatisfied very disappointed and embarrassed to say I had to stay there because nothing else was available
Please do not think of staying in this hotel, this hotel is so terrible. Housekeeping only clean once a week, people smoking in the hallway at anytime to top it of this hotel is not safe. The city need to close down this hotel all through the night you will see police officer going around the building because of the drug dealing in the back of the building. In the room we find ants, the furnitures are all broken the bathroom not working. Please DO Not BOOK THIS HOTEL
Vic, Please accept our sincerest apology for the issues during your stay. We truly appreciate your feedback. This allows us to see our hotel from a guests point of view in order to make the necessary changes. Again, thank you, and we wish you safe travels.
Kind of noisy... Pets allowed. They got roaches that's not afraid to mingle with the guests. The staff is on point.
We are sorry to hear your stay was not a pleasant one. We have changed our breakfast items. Unfortunately, I am not always at the desk due to taking care of other guest's needs. A thunderstorm caused one of the doors an electrical issue with the locks & that has been repaired. All doors lock & must have a hotel key to access them. We hope when you are in the area, you give us a chance to WOW you!