6/10 Okay
Lucille, Montego Bay
Traveled with family
Sep 5, 2025
Check in was great. The person who attended to us was friendly and engaged in convo and also assisted with arranging transportation to the marina. My room had adequate space on the 4th floor but they provided nothing complimentary in the fridge. It was totally empty. The towels were course and worn and when I showered water would run under the glass door to the toilet. It appears it was not sealed properly. The shower stall was also small and the shower was oddly placed on the side of the wall very high so that also contributed to water escaping. There is no iron in the room and so we had to call to get one to borrow which they only allowed an hour of use. Breakfast assortment was ok but everything was cold or at room temperature. What was great is that its only 6-7 minutes from the city center. While I didnt trying walking I would think it would be manageable but I would caution anyone who wants to chance that in the heat. There is also a lot of steps to climb to reach the lobby and so if you have luggage there is no bell hop to assist you. You are on your own hauling your bags up the high flight of steps to reach the lobby
Lucille
Stayed 2 nights in Sep 2025