Dear Guest Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind regards Stavros Stavropoulos General Manager

Dear Guest, Let us thank you for choosing Wyndham Grand Athens for your stay. We appreciate the positive comments regarding the hotel premises and the breakfast buffet. However, your feedback about the fruit will be taken under consideration for further improvement in order to enhance our buffet that already counts more than 60 food choices and local specialties. The area of Metaxourgeio is an up and coming neighbor with great food corners and descent cafés, right next to the famous see-sights of Athens. We are really looking forward to welcome you back again in our premises. Kind regards, Spyros Ioannou, General Manager

Dear Guest, First and foremost, let us thank you for having chosen Wyndham Grand Athens as your home away from home in the city of Athens. We are pleased to read that you were satisfied with our modern rooms, general cleanliness and tasteful breakfast. As far as our location is concerned, the area around Metaxourgeio has never been one of the most picturesque districts of Athens down town. Yet, it has never been a dangerous area either. Globalization is a topic which concerns the whole planet and in Metaxourgeio’s case it works in favor of hosting immigrants' small businesses and residency needs. Metaxourgeio is one of the old neighborhoods of Athens that during the last years has been reconstructed and evolved into one of the most developing districts of Athens with excellent bars, awarded restaurants, one of them being Funky Gourmet which is one of the best restaurants in Athens awarded with 2 Michelin stars and several theaters such as the National Theatre. We apologize that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind regards, Spyros Ioannou General Manager

Dear Guest, First and foremost, let us thank you for having chosen Wyndham Grand Athens as your home away from home in the city of Athens. We are pleased to read that you were satisfied with our renovated hotel. We are surprised by your comment regarding the attitude of our concierge staff. We generally receive very complimentary reviews on the level of professionalism and friendliness of our colleagues. Nonetheless, we thank you for sharing your observation, which we will utilize as a tool in our coaching efforts. As far as our location is concerned, the area around Metaxourgeio has never been one of the most picturesque districts of Athens down town. Yet, it has never been a dangerous area either. Metaxourgeio is one of the old neighborhoods of Athens that during the last years has been reconstructed and evolved into one of the most developing districts of Athens with excellent bars, awarded restaurants, one of them being Funky Gourmet which is one of the best restaurants in Athens awarded with 2 Michelin stars and several theaters such as the National Theatre. We apologize that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind regards, Spyros Ioannou General Manager

Dear Haya, We would like to thank you for taking the time to leave your review and praising our general cleanliness, tasteful dishes and attentive staff. The area around Metaxourgeio though is part of the center of Athens and is a vivid, affordable and therefore multicultural and tolerant part of down town Athens with lots of Asian eateries (located on the hotel's street), lots of trendy bars (spread on the streets behind the hotel), a Michelin star restaurant ("Funky gourmet") and some of the most important theaters ("The National Theatre") just a couple of blocks away. Once again, thank you for taking the time to post your review on Orbitz. Kind regards, Spyros Ioannou General Manager

Dear Guest, Thank you for sharing your review on Expedia! It is lovely to read that you were satisfied with our hotel and our convenient location! On behalf of all staff we would like to say how glad we are to read that you were left with such a good impression. We thank you for your review and cannot wait to welcome you back in the future. Kind regards, Spyros Ioannou General Manager

Dear Guest, Thank you so much for your glowing review following your stay with us at Wyndham Grand Athens. We truly hope your next stay is just around the corner. Kind regards, Spyros Ioannou General Manager

Dear Mr. Russell, Thank you for sharing the experience from your recent stay with us at Wyndham Grand Athens. We were most disheartened to know that you had such an experience during your vacation in Athens. Please note that we will ensure your feedback will be given to our security department. We apologize that the area did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind regards, George Margaritis General Manager

Dear Mr. Emre, We appreciate you taking the time to provide us with your review. Regarding your comments about our spa we would like to let you know that we are currently trying to make some important improvements to our spa facilities to make sure we guarantee our guests the best quality of relaxation and comfort. As far as our location is concerned, Metaxourgeio is a safe area and although is it one of the old neighborhoods of Athens, it is has been reconstructed and evolved into one of the most developing districts of Athens with excellent bars, awarded restaurants, one of them being Funky Gourmet which is one of the best restaurants in Athens awarded with 2 Michelin stars and several theaters such as the National Theatre. It is worrying to hear that you mentioned you had issues with the wifi connections. We have a large network of wireless routers and boosters which cover every area of the rooms and the hotel itself. We require this network for all of our guests traveling on business as it is an absolute necessity for them. We would also like to address your comment regarding the restriction of some websites. Wyndham Grand Athens may remove, block, filter, or restrict by any other means any materials that, in the hotel's sole discretion, may be illegal, may subject the hotel to liability, or may violate our Terms of Use. If there was any website that is not considered illegal and you would like to visit it, we would have appreciated if you would have notified the reception about this issue so they could solve the problem at once and give you access. We apologize that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind regards, George Margaritis General Manager

Dear Guest, Thank you for taking time to review Wyndham Grand Athens. We were most disheartened to read your comments. We have taken all your comments on board and will look into them in greater detail with the housekeeping department. We do wish this matter was brought to our attention during your stay in order for us to solve the issue immediately. As far as the are is concerned, Metaxourgeio may be one of the old neighborhoods of Athens, but during the last years has been reconstructed and evolved into one of the most developing districts of Athens with excellent bars, awarded restaurants, one of them being Funky Gourmet which is one of the best restaurants in Athens awarded with 2 Michelin stars and several theaters such as the National Theatre. Despite these, we hope to have the chance to welcome you again to our hotel. Sincerely yours, George Margaritis General Manager