Tsuruya

3.0 star property

Choose dates to view prices

Photo gallery for Tsuruya

Exterior
-KOBUSHI- Standard Room with Terrace, Non Smoking | Individually decorated, individually furnished, desk, free WiFi
Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking | Individually decorated, individually furnished, desk, free WiFi
-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking | Individually decorated, individually furnished, desk, free WiFi
Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking | Individually decorated, individually furnished, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
1873 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2613
  • Place, Aso Kuju National Park
    ‪1 min walk‬
  • Place, Aso Shrine
    ‪12 min walk‬
  • Place, Kusasenri Observatory
    ‪29 min drive‬

Room options

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon
  • Free WiFi

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

  • Garden view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Futon
  • Free WiFi

-KOBUSHI- Standard Room with Terrace, Non Smoking

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free WiFi

Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons
  • Free WiFi

About the neighborhood

Aso

Located within a leisurely stroll of Aso Shrine, Tsuruya is within a few miles (5 km) of Kodainosato Museum of Art. This 8-room, 3-star guesthouse has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Aso Kuju National Park - 1 min walk - 0.0 miles
  • Aso Shrine - 12 min walk - 0.7 miles
  • Cuddly Dominion - 14 min drive - 3.8 miles
  • Kusasenri Observatory - 29 min drive - 11.6 miles
  • Aso Farm Land - 43 min drive - 13.7 miles

Getting around

  • Miyaji station - 19 min walk
  • Kumamoto Airport (KMJ) - 51 min drive

Restaurants

  • ‪まかない家MATSU - ‬2 min drive
  • ‪はなびし - ‬2 min walk
  • ‪阿蘇薬草園 - ‬2 min walk
  • ‪たのや - ‬2 min walk
  • ‪しんちゃんうどん - ‬4 min drive

About this property

Tsuruya

Tsuruya features karaoke, free WiFi in public areas, and meeting rooms. There's free parking if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This guesthouse also has a meeting room.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks, wardrobes or closets, and toothbrushes and toothpaste are also standard.
Guests can pamper themselves by indulging in the onsite spa services.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Private indoor bath (no minerals) in communal space
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals and futons for children age 3 and younger are not included in the room rate. Guests booked in Annex rooms are charged JPY 3500 per child, per day for a futon and JPY 6500 per child, per meal, or meals and futons may be purchased together for JPY 7500 per child, per day. For all other room types, guests are charged JPY 2,500 per child, per day for a futon and JPY 5000 per child, per meal, or meals and futons may be purchased together for JPY 6,000 per child, per day. Fees are collected at check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

tsuruya Inn Aso
tsuruya Inn
tsuruya Aso
tsuruya Aso
tsuruya Guesthouse
tsuruya Guesthouse Aso

Frequently asked questions

Is free cancellation available at Tsuruya?

Tsuruya offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tsuruya?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Tsuruya on Jul 10, 2026 start from $320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Tsuruya?

This guesthouse is located in Aso within a short 13-minute walk of Aso Shrine. You'll also find Aso Kuju National Park and Uchinomaki Onsen within a short drive.

Is parking available on site at Tsuruya?

Yes, self parking is offered for free at the guesthouse.

Does Tsuruya feature a casino at the property?

No, Tsuruya doesn't have a casino.

Will I find an indoor pool at Tsuruya?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about Tsuruya?

Amenities that appeal to couples at this guesthouse include a rainfall showerhead, bathrobes, and slippers.

Are there hot tubs at Tsuruya?

No, there isn't a spa tub at this guesthouse.

Does Tsuruya feature a restaurant that includes a breakfast menu?

No, Tsuruya doesn't have a restaurant that serves breakfast.

Will Tsuruya allow pets to stay free of charge?

No, pets aren't allowed at Tsuruya.

Are there connecting rooms at Tsuruya?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from Tsuruya?

The closest major airport to Tsuruya is Kumamoto Airport (KMJ), which is 21.6 mi away (51 minutes by car).

Are there rooms with balconies that I can book at Tsuruya?

Yes, some accommodations at this guesthouse offer a terrace where guests can enjoy garden and mountain views.

Tsuruya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kam Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Wentao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super large room with outdoor bath love it
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Camille Dindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Stayed 1 night in Nov 2023
Verified

8/10 Good

Seiya

Liked: Staff & service, amenities
The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Karen

Liked: Staff & service
Overall is ok. Staff are nice. Just a bit old.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay at Ryokan Tsuru

I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

hiroko

Liked: Cleanliness, amenities, property conditions & facilities
お料理はどれも美味しくてボリュームたっぷりでした。お部屋も綺麗で良かったです。 露天風呂がお湯を溜めるタイプで温度調節が難しかったです。
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

他の旅館を研究して頑張ってください

カーナビの案内が裏口が示したので、裏口到着で入館しました。戸口に明確な指示があれば良いのにと、思いました。 創作料理とありましたが、素朴な民宿のようなお料理で、味付けも濃いめでした。ソファも沈み込み過ぎて寛げませんでした。 唯一の救いは、かなりご年配の女将さんらしき方が、丁寧な接客をしていただけたことでた。
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Nicolas

Disliked: Cleanliness, property conditions & facilities, room comfort

Trop cher trop vétuste

Mauvais rapport qualité prix. Pension de famille très vieille qui mériterait d être entièrement rénovée. Le repas est bien mais tout est vétuste. Le seul hébergement très décevant pour le prix en trois semaines passées au japon
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nonoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しく、客室も最高
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食付のプランでした。 卵焼きなど、出来立てを提供していただきとても美味しかったです。 食べきれない程でした!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

JU HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
超級優秀的日式住宿空間,晚餐、早餐都非常豐盛,服務非常好,住宿空間非常喜歡,很大,上下2層樓,泡湯池有內外各一個,非常滿意。 附近有全家便利超商,離阿蘇神社很近,可以早起去享受一下寧靜的神社氛圍
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

順子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

PIK WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度非常好,職員能說流利英文
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

SATOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがとてもおいしい(旅行に来て食べたかったものが全部出てきた) スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

初めての阿蘇、快適でした

昔からの瀟洒な和風旅館ですが、お風呂は檜、家庭風呂はユニットと快適でした。和室に3人で泊まりましたが、廊下&テラスや脱衣場スペースがそこそこの広さで分かれていて、寝る者起きる者と家族それぞれが自由に過ごせました。部屋には、冷水、ポットの湯共に湧き水で美味しかったです。従業員の皆さん親切で、説明も丁寧でした。朝食の場所がわからず少し迷いました。朝食は量、品数が多くて食べきれませんでした。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Tony

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Boudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

KYEUNG A

Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

りりか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023