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Impala Hotel

Property class: 3.5

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Photo gallery for Impala Hotel

Outdoor pool
Aerial view
Restaurant
Property grounds
Reception

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Old Moshi/Simeoni Rd, Arusha, 7302
  • Place, Arusha Clock Tower
    ‪17 min walk‬
  • Place, Arusha International Conference Centre
    ‪2 min drive‬
  • Place, Maasai Market and Curios Crafts
    ‪2 min drive‬
  • Airport, Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Mountain view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Mountain view
  • 221 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, minibar, in-room safe, desk

Executive Double Room

  • Mountain view
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • Mountain view
  • 310 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Mountain view
  • 310 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

21-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • Mountain view
  • 602 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Bedroom

  • Mountain view
  • 602 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Arusha

Within a short walk of Arusha Clock Tower, Impala Hotel is within a mile (2 km) of Natural History Museum. This 177-room, 3.5-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Arusha Clock Tower - 17 min walk - 0.9 miles
  • Arusha International Conference Centre - 2 min drive - 1.2 miles
  • Natural History Museum - 2 min drive - 1.2 miles
  • Maasai Market and Curios Crafts - 2 min drive - 1.4 miles
  • Arusha Golf Course - 3 min drive - 1.4 miles

Getting around

  • Arusha (ARK) - 28 min drive

Restaurants

  • ‪Kaffé Koffee Arusha - ‬2 min drive
  • ‪The Chinese Dragon - ‬3 min drive
  • ‪Karibu Uzunguni City Park - ‬11 min walk
  • ‪The Hub - ‬14 min walk
  • ‪George's Tavern - ‬10 min walk

About this property

Impala Hotel

At Impala Hotel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 50.00 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Guests can expect free WiFi and 21-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very Good, 106 reviews
$96 nightly
The price is $115
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Continental
  • Indian Restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,907 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1988
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50.00 per person (one-way)
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 136815199
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 136815199.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Property is also known as

Impala Hotel Arusha
Impala Arusha
Impala Hotel Hotel
Impala Hotel Arusha
Impala Hotel Hotel Arusha

Frequently asked questions

Are free cancellation options available at Impala Hotel?

Impala Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Impala Hotel?

This hotel is located in Arusha, a short 15-minute walk from Arusha Clock Tower and also 20 minutes on foot from Maasai Market and Curios Crafts. You'll also find Njiro Complex and Cultural Heritage Centre within a short drive.

Is there parking available at Impala Hotel?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa available at Impala Hotel?

Spa services at the hotel include massages.

Does Impala Hotel include a casino at the property?

No, Impala Hotel doesn't have a casino.

Will I find an indoor pool at Impala Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Impala Hotel?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and 3 bars/lounges.

Does Impala Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Impala Hotel have a restaurant with a breakfast menu?

Yes, Impala Hotel has 3 restaurants, and serves free buffet breakfast each morning.

Will Impala Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Impala Hotel.

Does Impala Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Impala Hotel?

The closest major airport to Impala Hotel is Arusha (ARK), which is 6.7 mi away (28 minutes by car). Another top airport is Kilimanjaro (JRO-Kilimanjaro Intl.), which is around 25.1 mi away.

Are there rooms with balconies at Impala Hotel?

No, you won't find guestrooms with balconies at Impala Hotel.

Does Impala Hotel have a wedding venue?

Take advantage of the wedding venue at Impala Hotel if you plan to say "I do" during your trip.

Impala Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 6 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel I’ve ever stayed in

Unfortunately this was the worst hotel I’ve ever stayed in , the door to my room would not lock, no WiFi in any rooms I changed rooms 4 times but then just gave in that they were all as bad. No TV channels, very very dirty, no light bulbs I had to use my head torch , broken kettle, hairdryer didn’t work. No chance at all of trying to eat the breakfast everything was disgusting . And even the service was awful they seemed to thing it was me having a problem that my door wouldn’t close as the hotel had security ! I will be calling hotels.com to see if they can help in some way and strongly advice they remove this hotel from there choices as there will be nothing but problems and it wasn’t even cheap otherwise you can excuse —— some things but not how dirty the place was. Dirty sheets , dirty bathroom , drips from the ceiling .. sorry it’s a very bad experience
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is good close distance from Arusha town. Property is very old, and needs urgent renovations. Not at all worth the rate of $140 per night.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The hotel is very friendly, food is excellent and the rooms are spacious.
Stayed 4 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

This place is completely run down, little to no WiFi availability. Several had to change rooms between 2-5 times due to bugs, filth, water leakage. There was also no hot water to bathe with. We learned the owner passed away three years ago and no money has been put into hotel to maintain and repair things.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Daniel

Liked: Staff & service
Sehr gute indische Küche
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Joakim

Disliked: Staff & service, property conditions & facilities
Ovänlig personal och ganska nedgånget
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Magne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ikke flere ganger på dette hotelle

Dette er et hotell jeg ikke anbefaler til noen
Stayed 7 nights in Jul 2018
Verified review

8/10 Good

Genene

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed in lack of cleanliness of our room. Floors appeared not to be swept or mopped for some time. Bottom bed sheet had stains.
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Randy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel that has passed its glory days

I can tell this hotel used to be a nice hotel. But it looks like it has not been maintained (let alone upgraded) for over 10 years. Things are patched everywhere. For example, in our room's bathroom, they seemed to have moved the shower but the mark of where the water control were are clearly visible. The Hotel staff were very helpful and nice, hence the two stars, otherwise I would give them 1 or may be even zero star. There are many office space in this hotel. It may have acted like travel department or something. But these offices are no longer used and they are now used to storage. The problem with that is that these offices are in the prime locations of the hotel and they have see through windows. So when you wonder around the hotels, you will think you are in a old beat up office building.
Stayed 1 night in Mar 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old

Pros: big rooms, AC, 3 restaurants Cons: very old, cockroaches, kind of abandoned
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible shower!!! Good Indian restaurant though.

Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018