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Borgo Il Melone

4.0 out of 5.0

Recent guest reviews

We stayed at Il Melone in October 2012 and returned in October 2017. We loved it the first time and the second time was even better. The grounds are beautiful, the rooms spacious and comfortable, and the staff is outstanding and extremely helpful. Their breakfast room is now located in the building across from the inn and is much larger. The menu is much more extensive and there is something to please every palate. There is also a restaurant on the second floor of this building which was wonderful. Il Melone is located in the foothills of Cortona and is a great place to stay when visiting Tuscany. Most of the major towns are within about an hour's drive. If we have the opportunity to return to Tuscany, we would definitely stay here again.

Nice surroundings. Our room was big, with a comfortable bed and a modern and spacious bathroom. As it was in ground floor, it had a semi private terrace, in which we watched the sunset. Big swimming pool (not in use at the moment of our stay, as it was not the summer season). Good breakfast.

I take a womens group to Italy every year and this year we had the pleasure to stay at the Borgo il Melone for 2 days . Where to begin... The hotel was remarkable, clean, large rooms, and beautiful grounds. I had the pleasure to meet with Vincenzo who was so very helpful to all our needs and questions. He made sure that everything went smooth for this experience in Cortona. The restaurant Borgo il melone Osteria was run by Massimo and Laura, and they were so very gracious and made our dining an experience we won't forget. I would highly recomend this hotel as it is close to the train station so that you can take day trips to other areas of the Tuscany region... I will definitly be back. Enjoy your stay, and thank you to Vincenzo and his staff.

The hotel was lovely, in a beautiful setting, it was clean and very looked after. All the staff were welcoming polite and professional. Small point was the walls are paper thin and you can hear everything that's going on. In November not so much of a problem maybe as there are fewer guests but in July could be a problem.

We travelled with 3 other couples and everything was perfect. The accommodations were as described, charming with modern bathroom/shower. The setting is lovely with fruit trees and landscaping, taverna for breakfast, gorgeous pool with many outdoor places to sit and relax and the city of Cortona towering in the distance. The restaurant, while not owned by the hotel, is fabulous. The staff helped us to organize a winery tour which was a highlight of our trip. I'll still give it a 5 rating but two minor complaints...we asked for glasses to drink a bottle of wine that we purchased at a local winery that day and were refused. They would only give us glasses if the wine was purchased at the hotel. It seemed silly when the hotel is sitting in the middle of wine country, unacceptable. Also, there was no phone or internet access for the hotel for 4 days so they could not arrange rides or anything for us unless we used our own cell phone. Oh well... We would stay again for sure!

We had four nights here at the beginning of October. Beautiful and so relaxing. Four of us booked a two bedroom suite. On arrival the layout meant that we would have to walk through the other couples bedroom to reach the bathroom which wasn't ideal. It was more suitable for a couple with children. We asked at reception to be moved and it wasn't a problem at all, they were most helpful. We got to keep the apartment and another double room was given to the other couple. We were more than satisfied. The place is beautiful and I would definitely be visiting again. Thank you for making our stay a very pleasant one!

This hotel got everything increadable surrounding break fast much much better then***** hotels rooms are brand new so what you want more this is it if you around this area do not look some where else.

I booked a room at Borgo il Melone for 2 nights. Due to my own error my flight arrived the second day. After I arrived in Italy and realized my error I called the hotel. They told me that they had tried to contact me (they did not, no call, no email) and that they had booked the room to someone else and were at full capacity. But guess what: they also kept my payment in full. So they get to rent a room out twice? Sorry guys that's fine if I book a room and never show up and the room stays empty. But if you book it to another person when I show up ready to stay this really is not fair. You already collected money for the room, if you can't let me stay then you should give me a refund for that night. Unacceptable.

In Italy 4* is a regional award, apparently, and before writing this I checked on the standards. It appears that if you check the boxes you get 4* but there is no box for ambience, service, helpfulness etc, which to my mind makes all the difference in a hotel. I first booked for June, and the payment was taken immediately, no cancelation allowed etc etc. Unfortunately I had to delay travel until the end of the season and gave a lot of notice- a month as I recall. However the manager effusively said that we would have a deluxe room at the same price- 225€ for 2 nights. Most kind I thought until I saw the rate should have been 175, and today it is 128. So much for generosity. When you drive in to the grounds it is impressive. We arrived at 1ish and the room was not ready, put the cases back in the car we were told. So we fancied a spot of lunch.That is a choice between a toasted focaccia or a toasted sandwich filled with ham, cheese or both. So much for 4*. Apparently as mentioned elsewhere the catering is done by a separate entity so the 'Taverna' and Restaurant were shut. We were led to our room later, and they are basic but qualify for 4* because there is a chair for every bed, 3.9 articles of toiletry in the bathroom, a plug, minibar etc etc. No extra * for having white towels over the supplied greyish white ones then, or a single brick hard pillow? (the following day we asked for and got an extra softer pillow, but not after a tough night - and no I am not a wimp- ex infantry) We ate in Cortona that night and arrived back at the hotel and made our way up the drive to the accommodation block. Parked the car in the block car park - pitch black field. Fortunately smartphones have built in torches. The same inside the block- open the door, pitch black and struggle to find a light switch. God knows what happens in case of fire- guided by the flames I suppose. The following day we breakfasted in the tavern and sat outside.A notice (and there are lots of those) said if you want lunch book it the night before in the restaurant. Oops -looks like another toastie then, because we decided to have day at the pool. We needn't have worried about lunch because another notice says 'no swimming until 3 hours after a meal' so at this rate we would just abut get 90 minutes in the pool before it shuts. It was hot, and the pool and surrounds are great. Fancy a drink? Go to the changing room and call reception says another notice. Drink? No - you have to come to reception if you want anything. I think by now you are getting the drift. The grounds and externals look impressive but forget any service. The rooms are noisy because the ceilings are solid. Vibrations from a phone travelled down a bedside table through the floor/ceiling and the room acted s a sound box! Under 5'4" then stand on a chair to see out of the window. But the biggest demonstration of 'couldn't give a damn' was when I emailed to say that I had left my MAC charger in the room. I asked them to mail it to my French home, and they said they could not mail anything out of Italy and I should arrange UPS to collect it from the hotel and delivery it to France, and by the way also email a printed label for them. I read that with incredulity, and found that it was cheaper to buy a new one than to arrange a courier rather than for the hotel to post it to me. I would have paid the postage even though they made extra on the room - but that would have involved them in doing something helpful and that is not in the Job Description.

We stayed at Borgo il Melone for five nights, the hotel is set in beautiful grounds and is a set of separated buildings housing the accommodation, our room was a short walk away from reception and after arriving late we were greeted and quickly shown to our room by a helpful member of staff who carried both of our cases to the room. Our room was number 41 on the top floor of a two story building, this deluxe room was very spacious, clean and has a lovely open ceiling with beams and tiles, plenty of space to move around and relax in. The following morning we were treated to a very nice view of the surrounding countryside- see pictures, a real bonus. The buffet style breakfast served from 07.30 in a building below the on-site restaurant was really nice, to be honest after seeing some of the other reviews I could not fault it all, the staff were attentive and friendly, there were hot food options, cold meats and sweet pastries, our only regret was as we departed early on check out day we could not have breakfast. and so there are only a few downsides to our stay, you will definately need your own transport to get to and from the hotel, I made the mistake of not having any transport arranged when we arrived from Pisa on the train at the Camucia-Cortona station around 19.30 on the first night, there were no taxis in the car park so we were forced to walk the 2 kilometers to the hotel, this was ok until the pavement ran out around halfway and we had no choice but to walk on the verges and ditches at the side of the road until we reached the hotel, we laughed about it afterwards but it was not great! We used the local taxis twice, that's fine if you have deep pockets but it worked out at 10 euros per kilometer in total which was a bit of a shocker. - 15 euros one way to the station and then 25 euros for a 6.15am transfer to the station. Getting up to the lovely town of Cortona was not that easy either on foot from the hotel, again there is little paved areas so you need your wits about you, the pavement starts on the way up from Cortona Cemetary to the town. There is little evidence that the local drivers pay much heed to speed limits and seem almost surprised to see people walking up the hill so again I could not recommend walking at all, the car is very much 'king'. There is a local bus service but there was no information or timetable we could find to help us schedule trips. When settling the bill we were charged a local tourist tax of 24 euros, it would be really nice if this would go to improving the walking facilities to and from the station! Once at the train station the services are great, we got to Rome, Florence and Pisa really cheaply buying tickets using the Trainline.eu app on the phone, ironically it was cheaper to get to Rome over 120km away than it was to use the local taxis - single off peak to Rome was around 10 Euros! So in summary we can highly reccomend Borgo il Melone but have your own transport.

Case Sparse, 38 Cortona AR

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Sodo, Borgo Il Melone is within a mile (2 km) of sights such as Casali Palace and The Etruscan Academy Museum of the City of Cortona. This 4-star hotel has 21 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Cathedral of Cortona and Museo Diocesano are also near this Cortona hotel.


Dining

Free hot/cold buffet breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 21 individually decorated rooms provide minibars, safes, and phones. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Frette Italian sheets. Desks are also standard.


Property features

Borgo Il Melone offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include conference space, laundry facilities, and a garden.

Room options

Economy Double Room Single Use

Full 1 | Sleeps 1

Superior Double Room

Full 1 | Twin 2 | Sleeps 2

Deluxe Double Room

Full 1 | Twin 2 | Sleeps 2

Superior Suite

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 415 reviews