Kempinski Hotel Aqaba Red Sea5.0 out of 5.0
Recent guest reviews
Hotel lobby was a piece of art with a fantastic sea view , our room was literally superior , staff were mannerly polite , swimming pool wasn`t as big but it looked nice though , food was very good especially the oriental type of food , , we stayed for a couple of beautiful nights , we could stay forever :)
We stayed at Kempinski Dead Sea and loved every minute of it! The service was five star and we felt like we were on a luxurious vacation. With this experience in mind, we decided to book the Kempinski hotel in Aqaba. We wish we had not after our experience, details... The entry way is stagnant and extremely hot, maybe the AC was broken. The rooms were okay, everything was plain white, which can be tastefully done with a modern feel. Yet they were bleak with no color bursts anywhere, looked cheap and unfinished. When we entered the room we thought it was occupied because the bed was ruffled and comforter was full of wrinkles. The food was bland and was frightening seeing the food from the breakfast and dinner buffet being recycled. Every time we wanted a beverage at the breakfast buffet, beach or swim up bar we had to get the staffs attention. Drinks took abnormally long. We did not feel like we were at a five star hotel being tended to. The towels were all frayed and our pillows smelt so bad we had to change them out. The rooms are all non smoking but if you have neighbors that do not respect this rule, the AC unit will blow their smoke into your room. We had to change rooms due to this. The second room was fresh and pillows did not smell, this made us happy. Thankfully due to the inconvenience, at my request, they sent us a bottle of wine and some sweets to the room. I called down for extra waters and was told that the amount I wanted was abnormal and excessive so I was going to be charged. The hotel supplies all bottled water for free. We had an infant with us and needed bottled water for his bottles. I explained this to them and still no remorse. We certainly weren't washing ourselves with clean bottled water, it was for drinking and shouldn't have been questioned. May want to think twice if you have a child in stroller or are handicap, there are no ramps to get to the beach. Some of the highlights: the beach was clean, sand was beautiful and the pool was great with multiple levels.
As the Kempinski of the Dead Sea , the luxury and the beauty of this hotel is outstanding! The beach is amazing . The staff are kind and professional, starting from the front desk to the bell boy passing by the pool staff . We really had a great time at this hotel .
The hotel is beautiful, with an amazing view of the sea from the lobby as soon as you walk in. The rooms are also lovely, all in white with views of the sea/pool. The staff were excellent everywhere we encountered them - two of the ladies in redi n particular, one who helped rearrange the drop off for our car hire, arranging for the car to be brought up from the valet and paperwork handed over to Avis (thank you Cerulli I think it was!), and one who sorted us an early taxi to the airport and thoughtfully suggested coffee delivery to the room as well as breakfast boxes to take with us (both complimentary). Weather was not great when we were there so there was plenty of space on the beach/by the pools and the attendants there were helpful providing towels and water, etc. My only quibble would be regarding the spa, despite a lovely brochure and price list in the room detailing a lot of specific treatments, these did not seem to match up with what was actually on offer in terms of offering or prices which made it a bit of a lottery when making appointments and paying the bill! That said the staff were all super nice and the treatments were excellent, we went twice :).
This is a nice modern hotel with fairly large rooms, excellent breakfast but mediocre restaurants. The biggest problem: It is based in the center of Aqaba (very dirty and nothing to see) and it is not possible to dive or snorkel. The hotel is right next to the commercial harbour and there are constantly riding motorboats with music from 7:30 a.m. to 9 p.m. Swimming beyond the barrier line is extremely dangerous (because of the motor boats) and not recommended. Because of the constant noise level and the the lack of diving and snorkeling only two stars.
We choose Kempinski over Movenpick due to reviews but it was a mistake. It's a good hotel with very nice rooms and facilities. Our problem was with the beach and outdoor facilities which are on a quite small area. The hotel has a huge pool that occupy almost all the outdoor space. You can stay on the beach on sunbeds and thats all.. no garden, no walking area. The restaurant on the beach (for dinner) was awfull, with cold dishes on a buffet basis. We ate here in the first night and we went every night after to Movenpick Red Sea Grill next door where the meals are great. The outdoor space at Movenpick is great compared with Kempinski (I don't know the rooms there)
it's been a while since we stayed at this hotel and coming back was good as always. perhaps it is not perfect, you can see some wear and tear, the breakfast buffet was not as good as I remembered. but the rooms are nice and clean, service is great and the and beach and pool areas are heaven as always, prices for alcoholic beverages are outrages. a can of amstel that cost 1.5 jd at any store will cost you 7.5 jd plus tax at the hotel on the other hand the free wifi is excellent
The best hotel in Aqaba. Ali Malkawi at the front desk is a great help! Rooms are very clean. Beach is soft sand. Great breakfast, and all around best food in Aqaba imho. Also has the best and most professional water sports center. Highly recommended.
We stayed 4 nights in a Panoramic Room with King Size bed.Lovely crisp,fresh sheets.Balcony with movable sun shade. Free soft drinks in mininbar.Plentiful good toiletries. Very modern hotel,a little on the stark side.Private beach with good service - attendant put up sunshade. Infinity pool with plenty of sunshades. Fish Inn a la carte restaurant excellent,but expensive. At lunch time in the beachfront cafe,it was JOD8 for a "lettuce only" Caesar Salad, but the Caprese salad was great!
My partner and I were in Aqaba over our Easter holidays. We were staying in a Deluxe Double Room overseeing the Gulf of Aqaba. Our room was very comfortable in every way and always immaculate to the very detail on a daily basis. The hotel staff team were very welcoming and always helpful and friendly and went out of their way to assist us as, for example, with organizing our excursions and with booking treatments at the spa. A very talented, well-knit and hands-on team with excellent customer service skills. We experienced a very pleasant atmosphere and enjoyed genuine, personal attention which in relation to guests is not very typical for hotels that are part of big chains. The breakfast buffet featured every possible way for breakfast including local breakfast and was fresh and of high quality. Also, the fish restaurant dishes were very refined. The outdoor pool was well taken care of by the personnel and always clean. What a great way to start the morning. The overall standard of the hotel and their excellent service made our stay in Aqaba and Jordan a unique experience. Suggestion: Introduce an international book/magazine library corner (travel, novels, short stories, children books) to the hotel. An invitation to a chance encounter. Thank you Kempinski Aqaba! Ina
- Free WiFi and wired Internet in rooms and public areas
- Free valet parking
- Onsite dining
Located within a 5-minute walk of Port of Aqaba, Kempinski Hotel Aqaba Red Sea is within a 15-minute stroll of Aqaba Fort. This 200-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 3 restaurants. It's in central Aqaba and also close to Palm Beach and Early Islamic Ayla.
There are ample dining options with 3 onsite restaurants, including AM/PM, which specializes in international cuisine and serves breakfast and dinner, and Fish In with pleasing ocean views. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
All of Kempinski Hotel Aqaba Red Sea's 200 air-conditioned rooms provide free minibar items, balconies, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also standard.
Guests of Kempinski Hotel Aqaba Red Sea have access to a private beach, a full-service spa, and a children's pool. If you drive, put free valet parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a health club, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
92.0% of guests recommend this hotelTotal of 1441 reviews