Hawthorn Suites Oshkosh3.0 out of 5.0
Recent guest reviews
The hotel caters to people who stay at the hotel and uses the hotel banquet hall!! Money talks and the rest can walk to another hotel. We were woke up 3 times in the middle of the nite past midnight and told Aaron (front desk clerk) the move the people away from our door and clear the halls. Then the noise continued and went down to the front desk to see 30 people sitting on their coolers at 3 in the morning popping cold ones and i don't mean non-alcoholic!!! I was ready to call the police because some would not pass for 16 year old! For what I paid for 2 nites, totally unacceptable behavior of the hotel residence and staff.
Staff was friendly and helpful. Rooms were tired looking. Sheets were winkled (as if they had been slept in before) pillow cases were yellow with age. Breakfast was mediocre at best. Coffee was weak, orange juice too sugary selection poor unless you like biscuits and gravy and eggs and sausage.
April 2017 was my second stay at this hotel. I have pretty much had flawless stays with a couple little hiccups. The beds and pillows are getting very uncomfortable and the hot tub was not hot. Otherwise, the service, breakfast, cleanliness, parking, etc. were all excellent! We'll give it another shot I'm sure, just hoping they update the beds and pillows.
The beds are hard and the blankets are a bit shabby, but the people are always wonderful, warm and friendly, and my room is always very clean. I've been staying there several times each year for several years because they feel like family to me. I feel safe & comfortable there.
Booked hotel for daughter's birthday, at arrival we upgraded to a suite. Both desk clerks were extremely nice! Room was very warm and great for the money. Pillows were a little too soft. Biggest reason for booking was for the birthday, pool water was cold and gave all kids and adults rashes within a day, hot tub was COLD, and kid slide was closed for repair, would have been nice to know before we booked TWO rooms.
This is a clean hotel, but the desk arrangement and the intermittent wifi make it not friendly for business travelers.
Each year my husband & I stay at your hotel in Oshkosh before our school's Regional Competition. We do this because the rest of the week we are at the University dorms and usually don't get much rest. We love the rest & relaxation we get for that first night in town! Thank you for a wonderful stay. This year we had 4 other couples stay there and they all loved it.
Room was very clean. Sink plug did not stay closed, so water drained out. Handicap rooms were all taken. Could have used a higher toilet stool, as one of my travel companions has disabilities. Pillows were flat and lumpy. One attendant on duty when we checked out. We were there for an event with 175 women, so was slow with this process. Attendant did a great job handling all of us.
Attended a retreat at this hotel and although it was a little outdated the rooms were clean. The convention hall was acceptable and the catering service and food was great. The swimming pool area usually had a lot of children so was not where I wanted to be. Did have a problem with the door cards and had to get 3 sets before they worked. Also the toilet was continuously running and it took them until late the second day to fix it. The staff was friendly and voiced concern.
I was very happy with my stay. Pleasant and very helpful staff. A nice variety of hot food for brreakfast.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 450 reviews