Tuvana Hotel - Special Class4.0 out of 5.0
Recent guest reviews
ATTENTION: we decided to publish our complaint because the hotel has never deigned to respond directly to our emails. What to say the least reprehensible. Dear Hotel Tuvana, on December 26th 2017 we stayed 1 night at your hotel (we booked and paid for 2 nights). Your hotel had been suggested to us by the tour operator who organized our trip. They knew our preference for excellent hotels, small, cozy where and, what’s more, peaceful. We also want to clarify that not only we have traveled a lot in our lives, but that Tourism is part of our work and therefore we know what to expect from the hotels we choose. For this reason it is with real disappointment that we point out the following: The room n. 902 where we stayed is a room that quite leaves to be desired. Not only because we asked for a superior room, but a small and uncomfortable room, with a microscopic bath, as the room 902 should not exist in a "charming boutique hotel - revitalized 18th century landmark mansions" (as stated on your website). But that doesn’t matter, because may be an opinion. The thing for us is absolutely unheard is the location of this room. We find incomprehensible how you have planned a room "inside" your Pizzeria. Instead of a "room with view" you located us in a "room with pizzeria" or if you prefer a "Pizzeria with a room". Every time we entered or left the room, we had Pizzeria's tables at 1 meter door distance that from 7 to midnight hosted the people who had booked the tables. Full of families and children laughing, joking and making such a noise that are part and parcel of a pizzeria. Does this seem to you an acceptable thing for your guests and more generally for the level of the services you should guarantee? Hotel guests come to relax and to be able to sleep when they want and it is not tolerable that in order to do so they have to wait for the closure of your Pizzeria. Fortunately for us we’ve changed our plan and then for 1 night we spared ourselves to protest and obtain the change of the room. But this thing is really unacceptable. We said this the next morning at check out and we warned that we would write to you. We have also advised the Tour Operator in order they know that in your hotel this room (we don't know if are others) are out of the hotel level. Turkey is truly a beautiful country, in which we will definitely return to visit other places, we are very sorry to have preserved this unpleasant memory of a beautiful area like Antalya. We hope that this note can be a reason for reflection for the Property and/or the Hotel Manager so that it can review the distribution of pizzeria tables or the cancellation of the room. We’ve never written our negative judgment in the social network. Only positive comments when deserved and we go on like this but the temptation has been strong this time. “How to eat and sleep in a pizzeria” could be the heading. We work with important tour operators in Latin America. We do know the sector. In any case, thanks so much. We’ve gifted you one night with great pleasure, spent at the Key hotel in Izmir. That’s a real excellent hotel as well as the hotel Argos in Uchisar. You’d better spend a night there. Sincerely
First of all this is undoubtably a beautifully restored hotel made up by a series of 8 ottoman buildings . The receptionist I believe named Yassin is the best you will meet couldn't be more welcoming or helpful. We couldn't complain about the value for money we got on the room for just on one night lay over , however 2 people with 2 big suitcases we found we couldn't move and the air conditioner was pretty useless so we paid to upgrade to one of 3 balcony suites and this was very spacious and comfortable and well worth the extra. The pool is smallish and needs a little attention as do the sun loungers many of which were broken. The grounds are absolutely beautiful , full of a variety of fruit trees. The food , we only had lunch in the courtyard , the service not what you would expect . My plate was removed whilst my wife was still eating and at the same time asked did we want desserts ! Very bad manners . As we were the only one's there it felt like we were being rushed so the waiter could knock off. We would stay here again although unlikely to go to Antalya again but only in a balcony room and wouldn't eat here
Ive just returned from Europe in which I visited a few cities and stayed in fabulous hotels and ate at wonderful places however as I normally dont post reviews as Im basically too lazy, I feel I need to about the wonderful place that Turvana is in Kaleichi Antayla. I visited there in Sept as a solo female and I must admit was a tad nervous due to listening to friends and others saying that Im crazy ect... well they couldnt be any more wrong about it cause as soon as I arrived I was greeted by the gorgeous Yassin who was happy to assist me with certain concerns and carried my extremely heavy luggage all the way up 3 levels to this lovely quaint room with balcony. I was so happy when I saw it as I only booked the ecomony room and wasnt expecting much. Tho the tv was quite small and I mentioned that I hoped it was bigger and they went and got me a much bigger one. I was thrilled as I never expected it. Yassin was so delightful to talk to and beautiful Nerman also was happy to help with anything that she could. In fact all the staff were friendly and hospitable and made me feel welcome. The food was equal if not better than most of the restaurants I ate at in Italy and Paris and 1/3 of the price which I couldnt believe either. . Its location is the best as far as Im concerned as I could walk everywhere, shops and bars and all the important historical sights and marina and tram was only a 5 min walk also. Supermarket was a 3min walk so everything I needed was close. And being a solo female I was worried about being hassled by the men but they were friendly and all were gentlemen, better behaved than men back here in Australia lol... So congratulations guys at Turvana for creating such a relaxing homely inviting hotel as I cant wait to return and say G’day and spend a few more weeks with you all.
A week at this hotel including its adjacent five star restaurants Seraser and Pio bar is like a rejuvenating stay in paradise. The friendlyness of staff, especially of Yasin Bayirli, are of no comparison! We rented a car through the hotel and parked it around the corner. The day trips to Sideh, Perge, Termessos (hike with good shoes!) and a bath day at Phaselis near Kemer filled us and with enough energy and impressions to last for the toughest winter at home. This time of the year was perfect: few tourists, still warm 28 Celsius and cool pool with a cool Efes beer. Done!
My friend and me stayed the first time at the hotel and we loved it. It is direct in the center, you can walk nearly everywhere. The hotel is very beautiful and clean. The pool is calm and also clean. We loved the breakfast, the coffee was great! Thanks to the lovely staff. The food in the different restaurants was also an experience, because there is much love in details in every taste. We will come back!
For our honeymoon we wanted to spend several days in Antalya - in the old part of the town. Tuvana Boutique Hotel is excactly what we were looking for - cosy boutique hotel. The location good - all the sights are near. We received a warm welcome from the receptionist Yasin (who helped us later with restaurant table reservations and found us a good english-speaking guide) and welcome-drink as well. We booked "standard" room with a balcony and pool-view for 99 euro/night. We liked the accomodation, the room was renovated, with two armchairs and marble bathroom. In my opinion the wooden celing was rather low, but the balcony brought enough light into the room. We liked breakfast the most with homemade pastries, jam and fresh juice. In the hotel there are also 4 international designer restaurants (pizzeria, gastro bar etc), a small swimming pool, which was cleaned every day, and a nice garden, where you can pick up oranges. As it was our honeymoon - the hotel arranged small gifts as the bottle of champagne a bouquet of flowers for my wife. Thank you for our stay.
We really loved this hotel. It was a new and different experience to stay in a small hotel like this. It was clean with a great location, And delicious restaurants. The staff were very friendly and helpful. I would definitely stay there again.
Excellent location in the old town of Antalya, we had a very good time in this hotel for 5 nights, our room was on top floor with a nice balcony, breakfast was with full of choices. Staff was good enough to answer any question specially Jasim on the reception was a great help.
I have been on 2nd round in Tuvana, luckly had chance to experience on deluxe building where rooms relatively newer design but smaller than our last time. Room design is perfect functional and set-up is absolute nice by all amenities. There is small roof to chill out for 2nd floor guests that you can order drink from venue downstairs, perfect reading spot,. Once again, full pleasure stay and again recommending for old town/city center travellers.
The hotel is just perfect to stay a fews days in Old Town Antalya! The rooms are quite big . The swimming pool is a +++ considering the hot and humidity of this area or Turkey! The service has been great!
- Steps from Hadrians Gate and Clock Tower
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in City Centre, Tuvana Hotel - Special Class is next to popular attractions like Hadrians Gate and Clock Tower. This 4-star hotel has 46 rooms and welcomes guests with 3 restaurants, an outdoor pool, and free in-room WiFi. It's in central Antalya and also a short walk from Yivli Minare Mosque and Karaalioglu Park.
Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 10 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Tuvana Hotel - Special Class's 46 rooms are air-conditioned and have an array of amenities, including minibars, laptop-compatible safes, and phones. Guests can expect to find free WiFi and 46-inch LCD TVs with satellite channels and DVD players. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and designer toiletries.
Guests of Tuvana Hotel - Special Class enjoy an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for TRY 155 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a library.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 493 reviews