After staying here for a couple of weeks I have to say there are great amenities such as a large gym, spa, pools, restaurants, lounge areas, nightclub. The view and location are great. Unfortunately, The front desk, gym, restaurant waiters and staff have poor interaction and service with guests. They seem disinterested in your well being and more concerned about clearing tables and performing job functions and duties vs providing a great guest experience. Just not much joy and friendliness you would normally experience at other 5 star hotels. Front desk is a bit aloof and bordering on unfriendly. Public ares are kept up very well but rooms and hallways are not aging as well. I have broken light switches in my room. That just shouldn't happen at a property like this.
Located in Lara, Akra V Hotel is within 2 miles (3 km) of popular attractions such as Shemall Shopping Center and Ataturk's Hosue Museum. This 58-room, 4-star hotel welcomes guests with 3 outdoor pools, 3 restaurants, and a private beach.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:00 AM.
All 58 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include safes, phones, and desks.
At Akra V Hotel, guests enjoy 3 outdoor pools, an indoor pool, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 25 per person one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a gym, outdoor tennis courts, and free WiFi in public areas.
After staying here for a couple of weeks I have to say there are great amenities such as a large gym, spa, pools, restaurants, lounge areas, nightclub. The view and location are great. Unfortunately, The front desk, gym, restaurant waiters and staff have poor interaction and service with guests. They seem disinterested in your well being and more concerned about clearing tables and performing job functions and duties vs providing a great guest experience. Just not much joy and friendliness you would normally experience at other 5 star hotels. Front desk is a bit aloof and bordering on unfriendly. Public ares are kept up very well but rooms and hallways are not aging as well. I have broken light switches in my room. That just shouldn't happen at a property like this.
Dear Andy, İt was our greatest pleasure to welcome you at Akra for your holiday! Thank you very much for sharing your positive and descriptive review regarding your experience . We were delighted to hear that you appreciate our fitness center, the view, location and our restaurants. As for the feedback regarding our staffs, we will transfer it to the related department for the consideration and all the necessary trainings will be done. We hope to welcome you in the nearest future and provide you the best possible service. Best Wishes, Şirin Kartal Ak Guest Experience Manager