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Recent guest reviews

The Brasserie in the basement as well as the Riva were likely the most depressing places I have ever been. Staff is very nice and professional , Location is good but the Hotel is overall just ok.

Modern decor in rooms that doesn’t match the architecture of the hotel. The casino is very small and boring, young bored crowd from the city. The Restaurant of the casino “The Riva” is sad and too close to the casino. The Hip bar closes at 11pm!! No real lobby to hang out and relax. The staff is young and not really trained for a 4star hotel. You have to book a view lake room which I did, they still tried to put me in a room on the other side of the hotel with the gloomy view on the sixties buildings. Overall too expensive for what it is!! Nice view on the lake, this is pretty much it!!!

Gorgeous hotel well situated on the annecy lake. Comfortable rooms with comfy beds. Responsive staff. Gorgeous restaurant/dining options. Great time. We also hosted a large dinner gathering (19 people) and the staff were incredible, food was great and the location was gorgeous. Concierge and reception desk are very courteous and speak english fluently. The only downsides were that the room key kept demagnetizing and there were no washcloths (somewhat typical for a european hotel). Highly recommend this place!!

Hotel was beautiful, adjacent to a public beach. There is also a private beach, but it was "booked" during our stay for private parties, which was disappointing. The reception, concierge and Cristal Spa staff were kind and extremely helpful. They also were happy to speak to us in English. On the flip side, we did not feel the same about the staff at the bar, who almost completely ignored us. The room was clean and we had a surprisingly beautiful view for a garden room.

Rooms and locations are ok. If you are looking for good service and good restaurant food, you will be disappointed. Casino is older and does not have a good vibe to it.

Allée de L'Impérial Annecy Haute-Savoie

Hotel highlights

  • Steps from Lake Annecy
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

L'Impérial Palace places you next to Lake Annecy and within a mile (2 km) of other popular attractions like Annecy Castle. This 93-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 3 restaurants.


Dining

Enjoy dining at one of 3 onsite restaurants including La Voile, which specializes in French cuisine, or have a drink at the bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

L'Impérial Palace's 93 rooms are soundproofed and provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

A local mainstay since 1912, L'Impérial Palace offers a full-service spa, a casino, and an indoor pool. You can take advantage of free parking, along with an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a health club, a sauna, and free WiFi in public areas.

Room options

Family Room (Classic)

1 Double Bed and 1 Double Sofa Bed | 2 Twin Beds and 1 Double Sofa Bed | Sleeps 4

Prestige Room, Lake View

1 Queen Bed | Sleeps 2

Executive Suite

1 Queen Bed and 1 Double Sofa Bed | Sleeps 2

Luxury Suite (Lac)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for L'Impérial Palace

Everyone (3) Couples (1) Family (1)
3
Partner Couples Business Business

The Brasserie in the basement as well as the Riva were likely the most depressing places I have ever been. Staff is very nice and professional , Location is good but the Hotel is overall just ok.

By on Mar 12, 2020

3

definitely not a palace!

Everyone

Modern decor in rooms that doesn’t match the architecture of the hotel. The casino is very small and boring, young bored crowd from the city. The Restaurant of the casino “The Riva” is sad and too close to the casino. The Hip bar closes at 11pm!! No real lobby to hang out and relax. The staff is young and not really trained for a 4star hotel. You have to book a view lake room which I did, they still tried to put me in a room on the other side of the hotel with the gloomy view on the sixties buildings. Overall too expensive for what it is!! Nice view on the lake, this is pretty much it!!!

By , from Miami on Oct 6, 2017

Review comment responded on Oct 12, 2017

Dear Roger, Thank you for your return and take note of your comments. Best regards, Valérie, Community Manager

5

beautiful hotel by the lake

Everyone

Gorgeous hotel well situated on the annecy lake. Comfortable rooms with comfy beds. Responsive staff. Gorgeous restaurant/dining options. Great time. We also hosted a large dinner gathering (19 people) and the staff were incredible, food was great and the location was gorgeous. Concierge and reception desk are very courteous and speak english fluently. The only downsides were that the room key kept demagnetizing and there were no washcloths (somewhat typical for a european hotel). Highly recommend this place!!

By , from ny on Aug 17, 2017

4

beautiful property adjacent to public beach

Everyone

Hotel was beautiful, adjacent to a public beach. There is also a private beach, but it was "booked" during our stay for private parties, which was disappointing. The reception, concierge and Cristal Spa staff were kind and extremely helpful. They also were happy to speak to us in English. On the flip side, we did not feel the same about the staff at the bar, who almost completely ignored us. The room was clean and we had a surprisingly beautiful view for a garden room.

By on Aug 31, 2016

3

good location. bad service.

Family

Rooms and locations are ok. If you are looking for good service and good restaurant food, you will be disappointed. Casino is older and does not have a good vibe to it.

By on May 13, 2015

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