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Best Western Queens Hotel

3.0 out of 5.0

Recent guest reviews

I was stopping in Dundee on my way from Edinburgh to Aberdeen for a business trip as I figured it was about half way and went with Queens Hotel because of the positive reviews and great location. The signposts weren't the greatest to the onsite parking but the car park had a security barrier coded and the lift right by the back entrance made carrying bags easier. Very straightforward check in and directions of where my room was located. I was traveling alone but received a family room which consisted of a big double bed and also a single. The room had high ceilings and big windows which all looked very grand. The hotel is located a short walk from where there are many restaurants and bars and the map information in the lobby was useful to guide myself about Dundee. Breakfast in the morning consisted of a selection of cereals and fruit, as well as the option to order from a selection of hot food which was very tasty. Overall I would say that this hotel was incredible value for money.

Piece of history. There is a plaque at the entrance with a handwritten letter from sir Winston Churchill commenting on his breakfast at the hotel in 1909. The place is now under the ownership of best western. Lodging is ok, ditto for breakfast. I preferred a different place for dinner. Floor boards creaked a lot! All in all, very helpful and courteous staff. I’ll certainly consider staying again.

I stayed just for one night in a double room which was fine for me on my own, perhaps a touch cosy for two maybe. The bed was comfortable though, the wifi worked well and the shower was hot and powerful. My room overlooked the railway station (sort of) but was quiet. The restaurant food was nothing special, pub fare, and the breakfast was also decent. The hotel car park is around the back and a code is needed to get out. The hotel is also quite close to the main shopping area of Dundee. I would be happy to stay here again.

Great location for the shopping centre with some great local shops nearby. Hotel was clean and rooms large. Breakfast was good with a fab supply of breakfast items. The Glamis suite was lovely for the wedding with a nearby room for the wedding breakfast. I noted that the windows were pristine! Us Brits loved the piper playing outside before the wedding. All round a great stay.

My daughter and I booked in for the night whilst visiting family. Room 308 was a lovely well appointed twin room with everything we could need for the night. Dinner in the bar was delicious, homemade steak pie, reasonably priced too. The barmaid on duty on 16th September was very friendly and attentive. It became apparent there was a large wedding on, but our room was to the front of the hotel, the wedding reception to the back, so we thought nothing to worry about. How wrong were we!!! The wedding ended around 1am, and we heard street noise which woke us, however this was nothing in comparison to what was to come. The room next to us turned out to be the honeymoon suite in which the wedding after party commenced. At 2.30am my daughter called reception to be told the groom had been contacted and asked to keep the noise down. This resulted in two men outside our door shouting about the moaning woman in room 308 complaining and who did she think she was as she had only probably spent £80 for a room and he had spent a lot more. Eventually after 3.30am we managed to get some sleep. We went down to breakfast at 9am and when asked our room number the manager immediately apologised for our disturbed night. Our breakfast was lovely with everything you could ask for being available. On returning to our room management had left us a bottle of prosecco and a compliment slip again apologising for our disturbed sleep. Will we return? Yes, management and staff at The Queens are exceptional, the hotel is lovely and central and apart from avoiding room 308 in future we will happily return.

Good service, clean and friendly atmosphere, nice bar and great breakfast. Location was perfect for bars and restaurants within easy walking distance and they needed to be as we checked in at 8.45pm and they had stopped serving food in the restaurant. The bar stays open though and it was used.

I stayed at the Queens for convenience & value for money with no other expectations. And so it was fine. It needs a bit of TLC and modernisation in terms of decor but if you need a comfy bed for the night in the centre of town with a decent breakfast at a reasonable price, it's just right.

Lovely old fashioned hotel with a staircase to die for. On arrival young laddie at reception couldn't have made you more welcome. Room was perfect for our overnight stay. Clean, plenty of tea, sugar milk etc. Iron and Iron board as well. Bed one of the comfiest I've slept in for a while.

The room we originally booked was given to someone else - and we stayed in a very tired room with a more than tired mattress - quite disappointing for a Best Western Hotel, as that was one of the reasons we stayed there - as we thought that being a best Western it could guarantee a certain standard , Told the hotel was fully booked and nothing could be done, At breakfast - it was obvious that Queens was more of a commercial hotel for tradesman than a tourist hotel. One plus point - close location to city centre.

Beautiful building in the city centre of Dundee. On arrival I was warmly welcomed. Room is good valuefor money. Bed was comfortable. Staff was really helpfull when asked for directions. Second night of my stay there was a wedding party. Although a bit noisy, I had a lot of fun talking to some attendees. Overall a great stay

160 Nethergate Dundee Scotland

Hotel highlights

  • Walking distance to Discovery Point and Verdant Works
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Best Western Queens Hotel places you within a 15-minute stroll of popular sights such as Discovery Point and Verdant Works. This 53-room, 3-star hotel has a restaurant and a bar/lounge, along with free self parking. Centrally located in Dundee, the hotel is also a short walk from Dundee Contemporary Arts Centre and Dundee Science Centre.


This hotel serves as home to a bar, along with a restaurant that specializes in regional cuisine. Start your day off with breakfast, available for a fee.


All 53 rooms feature coffee makers, free newspapers, and phones. For entertainment, guests can expect to find TVs. Hair dryers are also included.

Property features

At Best Western Queens Hotel, guests have access to free WiFi in public areas, 5 meeting rooms, and free newspapers. You can take advantage of free parking if you drive. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. This smoke-free hotel also has a porter/bellhop.

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Family Room, Multiple Beds, Non Smoking

Twin 2 | Sleeps 4

Superior Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 571 reviews