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The Star and Garter

3.0 star property
Georgian hotel in Andover with free parking

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Photo gallery for The Star and Garter

Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Double Room | Living area | Flat-screen TV
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
2 High street, Andover, England, SP10 1PB
  • Place, Andover Museum and Museum of the Iron Age
    ‪6 min walk‬
  • Place, Finkley Down Farm
    ‪3 min drive‬
  • Place, Hawk Conservancy Trust
    ‪6 min drive‬
  • Airport, Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Double Room

Double Room | Living area | Flat-screen TV

Double Room

7.8 out of 10
Good
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Budget Double Room

Budget Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Budget Double Room

8.4 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Andover

The Star and Garter places you next to River Test and within a 10-minute walk of Andover Museum and Museum of the Iron Age. This 37-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.

What's nearby

  • Andover Museum and Museum of the Iron Age - 6 min walk - 0.4 miles
  • Finkley Down Farm - 3 min drive - 1.9 miles
  • Hawk Conservancy Trust - 6 min drive - 4.4 miles
  • Thruxton Kart Centre - 9 min drive - 7.0 miles
  • Highclere Castle - 23 min drive - 16.1 miles

Getting around

  • Andover Station - 16 min walk
  • Southampton (SOU) - 38 min drive

Restaurants

  • ‪The Lemon Plaice - ‬1 min walk
  • ‪The John Russell Fox - ‬1 min walk
  • ‪The Andover Tap at The Lamb Inn - ‬2 min walk
  • ‪Blue Onion - ‬3 min walk
  • ‪Boswell's Cafe - ‬3 min walk

About this property

The Star and Garter

Georgian hotel in Andover with free parking
Guests staying at The Star and Garter enjoy free WiFi in public areas, a terrace, and a banquet hall. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This hotel also has a garden.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also available. Housekeeping is available on request.

Similar properties

Bar (on property)
White Hart, Andover by Marston's Inns
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
7.4 out of 10, Good, 410 reviews
$49 nightly
The price is $58
Nov 20 - Nov 21
Total with taxes and fees
White Hart, Andover by Marston's Inns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover

Frequently asked questions

Is free cancellation available at The Star and Garter?

The Star and Garter offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of The Star and Garter?

This hotel in Andover is within a 10-minute walk of River Test and Andover Museum and Museum of the Iron Age. You'll also find Finkley Down Farm and Hawk Conservancy Trust within a short drive.

Will I be able to park at The Star and Garter?

Yes, self parking is offered for free at the hotel.

Does The Star and Garter feature a casino at the property?

No, The Star and Garter doesn't have a casino.

Is there an indoor pool at The Star and Garter?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Star and Garter?

Amenities at this hotel that appeal to couples include a terrace and a 24-hour front desk.

Are there hot tubs at The Star and Garter?

No, this hotel doesn't have a spa tub.

Does The Star and Garter feature a restaurant that includes a breakfast menu?

No, The Star and Garter doesn't have a restaurant that serves breakfast.

Does The Star and Garter allow pets to stay free of charge?

No, pets aren't allowed at The Star and Garter.

Does The Star and Garter have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Star and Garter?

The closest major airport to The Star and Garter is Southampton (SOU), which is 28.3 mi away (38 minutes by car).

Are there rooms with balconies that I can book at The Star and Garter?

No, there aren't any guestrooms with balconies at The Star and Garter.

The Star and Garter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 395 reviews
Rating 8 - Good. 131 out of 395 reviews
Rating 6 - Okay. 32 out of 395 reviews
Rating 4 - Poor. 11 out of 395 reviews
Rating 2 - Terrible. 9 out of 395 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eileen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional place
Stayed 3 nights in Feb 2025

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, room comfort
Room was too hot. Butty everything was brilliant.
Stayed 2 nights in May 2025

2/10 Terrible

Darren

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Noisy at night from kids/people fighting and screaming outside. Pigeons wake you up early
Stayed 1 night in Jun 2025

2/10 Terrible

Mick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

m

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely pleasant and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
Stayed 1 night in May 2025

6/10 Okay

Jim

Not the best, but good breakfast.

Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Lisle

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a restored old hotel in the city centre. OK for overnight but limited for longer stays.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Everything was as good as I could wish. Top class!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to Andover

Stayed 2 nights in Apr 2025

6/10 Okay

Chithambaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed this time

Stayed few times. We are disappointed this time. 1. the so called air cooler is the waste of space. When you switch it on and put either fan or cool mode, it make the noise that no nowe will sleep. Instead of this if they give us normal fan that would have been begetter. Since e the night is cool, we managed it buy owning the window. 2. The most disappoint met was the shower. You do not get steady hot water every 30 to 45 seconds you get the cold water and you get warm water and again back to cold water which was very cold 3. The mirror for shaving over the wash basin - not working. The pull cord is permanently in one position.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

TERRY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Only downside was access to the carpark which you have to drive about 800 yards to access
Stayed 1 night in Mar 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

aaron

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a hotel!

Awful, not really a hotel just a series of cramped, shabby rooms around a public car park, with the backs of restaurants including bins for scenery. Handmade note in bathroom tells you to run hot tap for a bit to draw water through...10 minutes later i had warm water. No restaurant in hotel, asked at reception where in the area was nice to eat and the response of Wetherspoons from reception tells you everything about this hotel. I travel and use a lot of hotels for work and the standard of this hotel was not reflected in the price...for £90 a night ive stayed in much nicer hotels in the same area. Definitely not going back.
Stayed 1 night in Feb 2025