View all photos for Deluxe Room (Grand | Meritxell)
Deluxe Room (Grand | Meritxell)
Sleeps 3
1 King Bed
View all photos for Junior Suite (Cinema)
Junior Suite (Cinema)
Sleeps 2
1 King Bed
About the neighborhood
Andorra la Vella
Located in Avenida Meritxell, Casa Serras Andorra is adjacent to Pyrenees Andorra Shopping Centre and within a mile (2 km) of other popular sights like Caldea Spa. This 5-star hotel has 66 guestrooms and offers conveniences like a restaurant, a full-service spa, and a 24-hour gym.
What's nearby
Pyrenees Andorra Shopping Centre - 1 min walk - 0.0 miles
Placa del Poble - 5 min walk - 0.3 miles
Andorra Massage - 6 min walk - 0.4 miles
Casa de la Vall - 6 min walk - 0.4 miles
Caldea Spa - 14 min walk - 0.8 miles
Getting around
L'Hospitalet-pres-l'Andorre Station - 59 min drive
Barcelona El Prat Airport (BCN) - 166 min drive
Restaurants
McDonald's - 1 min walk
L'Orri - 6 min walk
Cafeteria La Terrassa Pyrenees - 1 min walk
Dos Caçadors - 3 min walk
Pitaya Thaï Street Food - 8 min walk
About this property
Casa Serras Andorra
Luxury hotel with a full-service spa and a 24-hour health club
Guests staying at Casa Serras Andorra enjoy access to a full-service spa, a 24-hour gym, and a sauna. Self parking is offered for EUR 25 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include minibars, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Secured, covered self parking on site (EUR 25 per night)
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
A bar/lounge
A restaurant
Things to do
24-hour health club
Free children's club
Full-service spa
Sauna
Family friendly
Babysitting (surcharge)
Children's games
Free children's club
Laundry facilities
Separate bedroom
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
861 square feet of conference space
Business center
Meeting room
Full-service spa
Sauna
Spa open daily
Sports massages
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Access methods
Staffed front desk
Pets
This property welcomes pets for EUR 50 per pet, per day
Dogs only
Food and water bowls are available
Service animals exempt from fees
Children and extra beds
Rollaway/extra beds are available for EUR 95.0 per day
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
Covered self parking fee: EUR 25 per night
Pet fee: EUR 50 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 95.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair.
This property accepts major credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella
Frequently asked questions
Are free cancellation options available at Casa Serras Andorra?
Casa Serras Andorra offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.
What is there to do close to Casa Serras Andorra?
This hotel is situated in Avenida Meritxell within a short 1-minute walk of Pyrenees Andorra Shopping Centre and also 17 minutes on foot from Caldea Spa. You'll also find Church of Saint Stephen and Placa del Poble less than a mile away.
Is parking available on site at Casa Serras Andorra?
Yes, secured parking is offered for EUR 25 per night. Though parking is available on request, accessible parking is also available.
Is a spa located at Casa Serras Andorra?
There is a full-service spa available for guests to enjoy and services include sports massages.
Does Casa Serras Andorra have a casino?
No, Casa Serras Andorra doesn't have a casino.
Will I find an indoor pool at Casa Serras Andorra?
No, there is no indoor pool at this hotel.
Is Casa Serras Andorra a good place to stay for couples?
There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.
Does Casa Serras Andorra have a hot tub?
No, but guests can enjoy a steam room at this hotel.
Does Casa Serras Andorra have a restaurant with a breakfast menu?
Yes, Casa Serras Andorra serves buffet breakfast each morning for a surcharge from its restaurant.
Will Casa Serras Andorra allow pets to stay for free?
Although they can't stay for free, dogs are welcome at Casa Serras Andorra for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.
Are there connecting rooms at Casa Serras Andorra?
No, there aren't connecting guestrooms at this hotel.
What is the closest airport to Casa Serras Andorra?
The closest major airport to Casa Serras Andorra is La Seu d'Urgell (LEU), which is 17.1 mi away (50 minutes by car).
Can I book a room with a balcony at Casa Serras Andorra?
No, there aren't any guestrooms with balconies at Casa Serras Andorra.