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Hyatt Amritsar

4.5 out of 5.0

Recent guest reviews

We had a wonderful stay at Hyaat. The hotel is not very far from Harmandir sahib. The staff is friendly, helpful and attentive. We booked the execitive suite. The room is decent with all basic amenities. The breakfast brunch is also lavish and well designed. The tariff is also reasonable. Must stay whenever you visit next.

A little retreat of luxury in the midst of the hustle and bustle of the city. Lovely rooms with good features including central lighting control and wet room. Hotel services good and ordered room service frequently.

My stay with my family was on 26th Dec 17. It is always a high end season for all the hotels at this time of the year. This was my around 4th visit to this property, I was disappointed with the poor management of guests by the staff. Checkin & check out were very sluggish. No one to bring our luggage down. The hyatt chandigarh is better.

We visited this hotel again after 2 years and sadly the service and standards have dropped. Most of the staff are busy amongst themselves and are regularly seen on their private mobile phones especially in the restaurants and breakfast areas. The advantage of this hotel is that it’s right beside a wonderful shopping mall which offers brilliant dining options and entertainment for the children. During our stay we attended the New Years party which was lots of fun and we were given a good discount on the tickets. We were looked after well by two particular members of staff by the name of Nalin who was always very helpful and professional, sadly I didn’t get the other member of staffs name but he is a doorman and we remembered him from our last visit, he is truly an asset to the Hyatt group, his warm smile makes you feel very welcome indeed. The breakfast was very disappointing, the staff look tired and overworked hence this affects the service. The rooms are tired and could do with a re vamp. Another major point of concern was that the water bottles which were replaced in our rooms everyday had broken seals, we reported this to the front desk and they informed a senior manager right away and took this quite seriously which should be expected, in return for the inconvenience they removed a small mini bar charge as a gesture of goodwill. Overall I would visit again as the location is brilliant and the courtesy bus service to the golden temple is very convenient. But definitely more training is needed for some of the staff.

Located in the heart of amritsar nice. Staff is very good room size is lttle bit small. Twicw daily shuttle to the golden temple which was very help ful. Location was totally amazing room service , fodd everything was good

Hyatt Amritsar is situated not to far away from the chaos and commotion of Amritsar city centre. They provide two free shuttle to the Golden Temple one at 4 am and the other at 8pm. Return shuttle is two hours later. Sufficient enough for you to have a good look around. The Mall of Amritsar or Alpha One Mall is next to the Hotel and is worth exploring. The Check in and Check out was super quick and the staff seemed genuinely full of warmth and caring. Autos available outside the hotel to take you to the city centre which is around 15 minutes away.

Excellent hotel and service. All the staff are very cordial and helpful. The rooms are very clean. The location is right next to the Mall Of Amritsar. Restaurant service is good and bar is also well stocked.

Please do not stay at hyatt Amritsar ever. Rude and arrogant staff, pathetic service, stale and tasteless food. Overall a terrible place to stay. The staff at front office is willing to help and accommodate. They barely care for you as a guest. They behave as if they doing a favor by letting you stay in their hotel.Total waste of money

I stayed for 2 of the busiest nights (23 and 24 dec) at the hotel. We were celebrating an occasion and the hotel staff made our stay fabulous. They gave us complementary pastries and a special bespoke cake. We even got treated to complementary breakfast. The food in the breakfast was very very good- the kulcha was among the best i ate in the town. We were blown away by the warmth and hospitality of the staff especially anup and rahul. Would definitely stay here again and recommend highly.

It was disappointing considered that I have had great experience staying in their properties earlier. The rooms are nice and spacious, however there are niggling issues which take enormously long to address- bad service! The food at the breakfast buffet suffers from sameness (identical on all 4 days). The quality dips here in Amritsar compared to their other properties. The Bhaji was watery, the dosa tasteless, the eggs arrive after breakfast is over, the croissants are cold and feel stale. by the time coffee arrives on the table it is lukewarm. To think about what a foodie delight Amritsar as a town is, the hotel food sucks! We ordered from SUBWAY one day just because the food was not happening and we felt lazy going out! They should really spruce up their service and food to match the other hotels in the chain, quite 3 star-ish!

Adjoining Alpha One City Center Amritsar Punjab

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located within a leisurely stroll of Mall of Amritsar, Hyatt Amritsar is within a few miles (5 km) of Gurdwara Bibeksar Sahib. This 248-room, 4.5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. It's in central Amritsar and also close to Jallianwala Bagh Monument and Gurudwara Ramsar Sahib.


Dining

Enjoy dining at one of 2 onsite restaurants including Thai Chi, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

Hyatt Amritsar's 248 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and DVD players. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Other amenities include free bottled water, safes, and phones.


Property features

At Hyatt Amritsar, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. You can take advantage of free valet parking, along with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 2 Twin Beds

Twin 2 | Sleeps 3

Room, 1 King Bed, Pool View

King 1 | Sleeps 3

Room, 2 Twin Beds, Pool View

Twin 2 | Sleeps 3

Suite (Hyatt)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 1813 reviews