ibis Amman3.0 out of 5.0
Recent guest reviews
booked this hotel on my trip to jordan. the hotel lobby is huge but as it is with ibis, rooms are quite small. the food of hotel is not that good and also hotel does not allow to park your car yourself. they just offer valet and they charge valet for the same. also they play nicely with breakfast. if one purchases while checking in is cheaper and if one pays after having breakfast, than they charge more. but the location of hotel is perfect with all major shops and eat outs just at walking distance from hotel. and service of hotel is pathetic with no response or always busy tone on phone when calling from room!
I've had great experiences in Ibis hotels in the past, and Ibis Amman was no exception. Had a very pleasant two-night stay. Friendly, polite, helpful staff. Efficient check in and check out. Clean room and comfortable bed. Decent size in-room fridge. There is a nice outdoor terrace off the main lobby with a pretty fountain where you can relax in the cool of the evening. They also have a little fitness room with the basics: a few cardio machines, free weights, weight bench.... I really liked the fact that the hotel is located directly across the street from a mall with a food court. The mall also has a C-Town (good-sized supermarket on the first floor and assortment of household goods on the second and third floors). Really enjoyed my stay and gladly recommend to business travelers and tourists. My only recommendation is to add electrical outlets near the bed. I had to charge my mobile phone and other electronics in somewhat inconvenient places in the room.
I was impressed with the warm welcoming by security and valet staff upon my arrival to the hotel. Reception employees were very helpful especially Nagham while I met a distinguished waiter by the name of Omar who had an eye for small details and courtesy.
Rooms have no charm but the hotel is well located near malls and restaurants. They have rests as well in the hotel. Main asset the price compared to the exagerated rates you get everywhere in the jordanian capital.
I have been to many hotels but still I haven't met staff with such kindness and hospitality. Especially, the security and the valet staff. The loccation is fantastic. The room iitself was acceptable. We liked the hotel and we would visit it again.
The Hotel is easily accessibly and located at the City centre area of Amman. Overall the quality and service was very good. Nagham and Zaben at the Front Desk were very professional. Also was Moacid in Valet service. The only unfortunate incident I had was with the maintenance team, who couldn't rectify the bathtub drain and his excuse was, "all the rooms are the same in this Hotel".
Close to Al Madina street (3 min walking distance). Famous local & international restaurants, desserts are nearby. Careem & Uber are working fine there. Security is tightened in the hotel, guards are there 24/7. I do recommend Ward & Reem AlBawadi for Hookah & Grilled food, Abu Jubara for traditional Middle eastern dishes (Falafel, Humos, Beans), and Habiba for desserts.
Familiar with business trips in Amman, I was impressed with my stay in ibis Amman. My room was nice and neat, the food was good (excellent and diverse breakfast buffet) and service impeccable all around the hotel. For that budget range, definitely great value for money.
I have been staying here in IBis Amman for past 2 weeks now. It has been a pleasant homely stay ... The staff is super friendly especially Nigham , zaben ahmed , wehsheh ahmed. the breakfast is unlimited and healthy ;) ... plus I like the snoker game and the small yet handy Gym facility. I was surprised to find this all at a reasonable cost.
It was nice, clean, simplistic, minimalistic. I like IBIS because they do not provide the extra facilities you may not be in need for extra costs. If you like to have, they have it. So it is more economic and relaxed. By the way, thanks Maher for extra care and help..
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 572 reviews