ibis Amman3.0 out of 5.0
Recent guest reviews
I stayed only 1 night, i requested a none smoking room, despite it is marked none smoking but still i could smell cigarettes in bed sheet, cover & pillows, Heating was not working properly, room was too cold. Hotel staff are very nice and supporting trying to do everything to ensure you are comfortable. Location is nice walking distance to a lot of good variety of shops and restaurants
very Good and worth the value, location is excellent and it’s nearby everything, staff are polite and helpful, but they must have some Tv channels for kids... there isn’t one, we were searching all the channels and did not found one for my kid!!!
Hi Because of my job , I used to stay in several hotels across the region, have tried all levels but I swear that I never see what what I saw in Ibis Amman When i reached the room , I found the towels are just dirty, having a lot of spots, one of it seems like a blood spot... I called the recipient who sent someone to replace it fast .. I have accepted of course who doesn't do mistakes... I was about to arrange my bed then I found another blood spots on one bed , and hair on the other bed... here I couldn't take it.. it's too much , I'm in Ibis not in underground hostel. I called the recipient again and asked him to come to the room to see by himself the dirty stuff. .. he appologized , and offered me to change the room, for sure I have accepted as it's late to find another hotel, also payment was done already. .. The operation manager came by himself while I'm waiting to change my room and apologized to me , the guided me to the new room , which was for sure much better than the other one ( bed wise ). However in towels it was almost the same , and he himself saw it, he asked his room service guy to change it immediately. I have accepted this also, the room service guy came after a while with new towels, which was more dirty.... then I'm assuming now this is the standards of Ibis. .. Unfortunately it's the first time I come here to Ibis, it was a recommendation from my manager since Ibis for him is having a high standards, and he tried it in Dubai and Kuwait, but it seems either he was mistaken or Ibis Amman has it's own standards. Kindly find the attached photos FYI I have to checkout now , for me it was just a horrible night
Rooms are tried and in desperate need of renovation. We had issues with the room which and were upgraded after several inspection by management. Service second time around is a lot to be desired. The security staff were amazing and displayed true Jordanian hospitality in comparison to the other staff. Not sure if we'll use this chain again.
Services were wonderful delicious Food The nice things is having a smile on the staff faces The location of the hotel is great and you can get everything around it Special thanks to Ms. Rasha Yassin for follow up ,and Mr. Alaa hijazi
The hotel is directed and operated by well educated and respectful gentlemen, they are very friendly, smiley and welcoming especially the housekeeper #Mr. Maher, overall I give this hotel 5 stars rate Honestly no more points to add
I checked in last week of November with my family. It was a nice stay. The hotel is of modest kind. The hotel ambience is great. The location is convient. There is mall opposite to the hotel. The room was neat, clean and quiet. The staffs were friendly. The sandals, toiletries were charged extra. The Wi-fi speed at room is moderate, however the reception lobby and restaurant has decent speed. Breakfast buffet was excellent.
I would like to thank Ibis staff and specially Rasha Yassin for her excellent work for the organization of the reception that we have done at Ibis Hotel. The reception was well organized with nice meals and dessert.
We really enjoyed our stay at Ibis Amman. The location is convenient. The staff were so friendly, specially Ahmad Alzaben. Alzaben was so helpful and he supported us with all the services that we need in very professional way.
شكرا كثيير على التعامل الراقي وخصوصا للموظف احمد الزبن لحسن تعاملة .. شوقني للنزول عندكم من فترة الى اخرى عند حضوري لعمان .. نظافة ، ترتيب ،ضيافة، موظفين ،تعامل راااااااائعين جدا و بطريقة راااااقية I've had great experiences in Ibis hotels in the past, and Ibis Amman was no exception. Had a very pleasant two-night stay. Friendly, polite, helpful staff. Efficient check in and check out. Clean room and comfortable bed. Decent size in-room fridge. There is a nice outdoor terrace off the main lobby with a pretty fountain where you can relax in the cool of the evening.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
- 24-hour business center
Ibis Amman places you next to Amman Mall and within a mile (2 km) of Tlaa Al Ali Hospital. This 3-star hotel has 158 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. In central Amman, the hotel is also close to Mecca Mall and University of Jordan.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. You can get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of ibis Amman's 158 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect 26-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Laptop-compatible safes, phones, and desks are also available.
Ibis Amman features a fitness center, free WiFi in public areas, and 6 meeting rooms. Valet parking is USD 1.5 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 45 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 621 reviews