ibis Amman3.0 out of 5.0
Recent guest reviews
IBIS Amman was below expectations in terms of freshness as the room smelled very bad. I contacted the front desk. They offered to change the room. But the available one had a smoking smell. The hotel furniture needs renovation. The staff were nice and helpful. But the issues are related to the maintenance and furniture. Also, the AC was useless. I told my wife before we booked that IBIS may not have much facilities. But it will be definitely up to the standards. I was wrong.
great location near REEMS restaurant and a shopping mall with grocery and other goods. great staff, our choice for location in Amman. one could even valet park their car and walk to nearby locations. This is an excellent representation of an IBIS hotel! Get your ACCOR loyalty card!
I am so happy from all of ibis team especially Ahmed, Zaben, Nagham, Maher, Haytham ...etc I would like to thanks all of them. Ibis gave me good parking for my car. Ibis WiFi needs more to strength the signals.
Reception and Housekeeping staff is very supportive. Would like to come there again. As rooms are good and up to the mark. Mr. Al-Zeban and Mr. Abdul at reception very supportive.But I expect to get a better room location than previous one in may.
I would like to express my gratitude and deep thankful for the kindness and support delivered by hotel team specially Murad Hinti, Rasha, and Mohd Ababneh Really they are professional team supporting customers Nice hotel and nice staff Nedal dudin Trace company
Mahmoud at the reception was very helpful and the room was clean, modern and had a UK news channel. Internet was never slow and the beer was available and we'll presented. Highly recommended. Security was also evident and thorough.
customer service by MVery goodr.Mohammad Alakhras in the restaurant.We enjoyed the food and service.Keep up the good work!!!and the food is taste amazing. We would strongly recommend travelers to enjoy the service here. Affordable
I have stayed in many of Ibis hotels all over the world but this hotel is the worst! It doesn't even meet the standards. Room was spacious but not clean. Bathroom was a disaster. Water pressure in the shower was very low and the temperature of the water kept changing from cold to hot to cold again on it's own. The phone in the room wasn't working. The service varied depending on the person. My favorite was the security older lady who was friendly and welcoming all the time. The Front Desk staff seemed to be overwhelmed with the job. The best thing about this hotel was its proximity to 2 of the most famous traditional Jordanian food venues. Abu Jbara and Habiba, other than that it has nothing to offer.
Shocking welcoming by security. The security guy on the parking didn't even notice us entering as he was busy watching the video, so we had to leave the car and inform him that we arrived. He checked our car in a rude manner and was calling someone to check the car number just in front of us looking at it as if it was stolen for sure. On the luggage check another security was not able to stop the track with the luggage and it started to fall out from another side. Receptionist with no nametag asked three times if we want smoking or non-smoking room, we got a non-smoking room with the ashtray, hm? Hotel is very old and needs rennovation. Shelf in the shower is curved the way you can't keep anything on it. The last thing, far from anything normal, we checked out and after waiting for the car over 20min we were informed that there is a parking fee! I understand it's not 5star hotel but this hotel is far below Ibis standards, shame.
Not the poshest of hotels in Amman, but it does its job perfectly OK. Clean and comfortable room but with one of the smallest bathrooms I've ever had to try and squeeze into! Service at reception and in the breakfast room was warm and with a smile. The hotel was also within easy walking distance of a busy street with eating options if needed and there was a shopping mall directly across the road also if needed. In addition to free hotel wi fi there are also two PCs available to guests in the foyer. Apart from the hotel restaurant, the hotel also has a comfortable bar area where it is possible to get simple food like burgers etc. I would recommend this hotel as being good value for money.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
- 24-hour business center
Ibis Amman places you next to Amman Mall and within a mile (2 km) of Tlaa Al Ali Hospital. This 3-star hotel has 158 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. In central Amman, the hotel is also close to Mecca Mall and University of Jordan.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. You can get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of ibis Amman's 158 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect 26-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Laptop-compatible safes, phones, and desks are also available.
Ibis Amman features a fitness center, free WiFi in public areas, and 6 meeting rooms. Valet parking is USD 1.5 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 45 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 538 reviews