Holiday Inn Amman5.0 out of 5.0
Recent guest reviews
My room looked brand new so my guess is that this place has been renovated recently. In any case, the accommodations were quite nice. The bathroom was stone with a walk-in shower. The style was modern. I was there for business and the hotel arranged for me to be met and picked up at the airport--very nice. I only ate breakfast in the hotel restaurant and that was quite good with fruit, custom omelets, and a variety of fresh pastries. Internet was free. One interesting thing is that their wall outlets could handle a variety of plug arrangements including American so no adapter is needed. The clock radio had connections for phones so you could charge that way, too.
I returned to this property after 2 years. I was pleasantly surprised to have a room which was recently upgraded (compared to my previous stay). The room was on the 6th floor with new furniture / fixtures and a decent bathroom. Bed and room was very comfortable. My only (and probably major) complaint relates to housekeeping. In fact, the score for this review would have been 4 out of 5 if the property ensured the housekeeping staff focused on the following: Room cleaning is extremely poor. It was clearly visible that the room and furniture was not dusted (dust from the previous day was clearly visible). Bathrooms were not cleaned properly. Stains in the toilet bowl from the previous day remained. I also noticed one day that cleaning cloth was left in the toilet bowl when I returned to the room in the afternoon. Toilet and tissue paper was not replenished. I ran out of toilet roll and my tissue box finished. Coffee and tea supplies were not replenished - coffee and tea levels diminished throughout my 4 night stay. Please I urge Management to rectify this issue ASAP. It affects the overall experience if housekeeping does not pay attention to these matters.
it was a great stay in holiday inn amman this’s hotel like my second home everything was good about service it’s amazing service from reception guys there’s professional guys like mr.hani and mr. momani they are very professional guys and big thank’s to raneem and majd they very kind girl i’m enjoy there and was a nice experience with holiday inn amman my home
Stayed here only one night, but honestly wish we could have stayed more! The hotel itself was very modern and clean, filled with great amenities, and in a nice location about 5-10 walk from a bunch of stores and restaurants. Big thanks to Majed who was very nice and as IHG members got drinks from the cafe and extra points onto our account.
This is described as a 5* hotel. Now this hotel is not that but that does not make it a bad hotel. A lot of effort has been made to keep the lobby presentable and well furnished however the same effort and attention to detail has not been applied to the hotel rooms. The rooms are in need of refurbishment with the carpets needing to be replaced and some of the bathrooms definitely needing to be cleaned and re-tiled. I believe work is being carried out on this with some rooms already being advertised as redecorated. The dining options are not really worth much saying about. Breakfast options are limited and dinner does not offer much variety either. Where the hotel does excel though is their customer care and service. The staff is attentive and do make every effort to cater to you. The rooms are of a decent size. The hotel has nice views and is close to amenities and restaurants. It is quite central so getting hold of transport is not an issue. As a school report might say, must do better.
Nice location in Amman, hotel rooms are large with a lrge bathroom but not clean enough Dirty carpet, filthy corners in the Bathroom and a smell. The food in the restaurant was Ok, not special but Expensive, ( but this is Amman it s even more expensive then Dubai
I would to like to thanks the receptionist team special loay , raneem for they efforts and the rooms clean and new the lobby nice the food as well taste the spa very nice and I recommend this hotel and I will get back soon .
I would like to thank the amazing staff at this place and the way how they deal with me and my client i highly recommend this place would like to thank the desk staff the are very help full Thanks Holiday Inn Amman.
Everything i needed i found in the hotel staff were very cooperative and helpful i recommend hotel for long stays services are constant and fullfills what a business traveller need i thank stagg dima and majd were the best of our stay
The most wonderful stay ever perfect service , good rooms ,beautiful smiley reception staff , delicious food I would like to mention majd and dima for the super extra help they tranied well how to deal with everyone , beautiful hotel thank u
- Free wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Within a short walk of Amman Mall, Holiday Inn Amman is within a mile (2 km) of Tlaa Al Ali Hospital. This 218-room, 5-star hotel has an outdoor pool along with free valet parking and a health club. In central Amman, the hotel is also close to Mecca Mall and Jordan Gate Towers.
Enjoy dining at the Senate, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 218 soundproofed accommodations feature separate bedrooms. Guests can expect WiFi, free wired Internet, and 32-inch flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and bathrobes. Refrigerators, minibars, and coffee makers are other standard amenities.
Holiday Inn Amman features a nightclub, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for JOD 40.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 429 reviews