Grand Hyatt Amman5.0 out of 5.0
Recent guest reviews
This has to be one of the friendliest hotels on the planet! ALL staff without exception were warm, welcoming and made an effort to make us feel at home and comfortable. None of our requests were treated with surprise. They listened to us, with a smile, and satisfied our requests with a smile! The hotel is extremely clean, and conveniently located for local amenities. However, we actually spent most of our time at Petra and the Dead Sea ( 3 - 4 hours driving for each). We had adjoing rooms for the children (1 teenager, a 10 yr old and a 2 year old). The rooms were very clean, very adequately sized, with ensuites. The breakfast buffet was amazing! International food at international standards! The atmosphere was very good too. We really took our time at the buffet! :-) We completely recommend this hotel without any reservations at all. Wish you as much enjoyment and comfort as we had! :-) (Our actual travel date was June 2013 which doesn't appear in the Trip Advisor drop down which is why I selected June 2017).
I had the great pleasure to stay in the Grant Hyatt Amman residential apartments, adjacent to the hotel, which included access to all the hotel amenities and services, for a total of 9 months. My stay was just sublime. The hotel itself is beautiful, elegant and welcoming, the apartments are exceedingly comfortable, spacious and secure with some of the best views of Amman, but my stay was really defined by the attention and warmth provided by the Hyatt staff, so thank you Harun, Thomas and all the team.
I recently stayed at the Hyatt in Amman and I have to applaud the staff at the hotel. From check in to check out the staff where constantly helpful and smiley. The rooms where clean and tidy. We ate at the Italian and the food was delicious. The risotto has to be the best I have ever tasted. We had casual drinks in the lobby and this was warm and cozy. I would highly recommend anyone visiting Amman to stay at the Hyatt. Well done. Keep it up!!
Under the patronage of H.E. the Prime minister of Jordan Dr. Hani Al-Mulki TMC 2017 Tourism in Mena Cities Conference 13th & 14th of November 2017 , organized by the Ministry of Tourism and Antiquities , hosted by Jordan Tourism Board, incooperation with the Greater Amman Municipality , with the Technical support of UNWTO ( World Tourism organization , & organized by Lawrence & Husseini Consult at the Grand Hyatt Amman hotel for 2 days.. Conference setup was Amazing , hotel Services was Great ; Management , Food , Staff & Services were outstanding .. Special Thanks goes to the General Manager Mr Harun Dursun & his Team for his professionalism;Thomas Brosnan the executive Chef & his Team , Front office , Reservation , Banqueting teams .. A Big Thank you for all their hard work & dedication ..
Another successful event at the hotel. We held our AGM followed by a dinner for 50 people. Outstanding service from banqueting team and exquisite food from executive chef Thomas Brosnan and his kitchen staff. The Grand Hyatt always goes above and beyond to treat every customer like a VIP. Looking forward to our next event in December for Christmas.
A top quality international hotel and a good base in Amman for either a business or pleasure trip. Breakfast buffet was extensive and top quality. Very helpful staff. The hotel maintains good security.
The room was nicely decorated, comfortable and lovely view of the pool and the city, the fruit basket was a thoughtful touch. The hotel itself is very elegant, especially the lounge near the lobby. The breakfast is absolutely incredible, and has been hosting recently some very fun theme dinner nights and wine tasting events that are well worth it
the rooms are clean and tidy the front office very helpful the staff is very helpful. the food is delicious and all in all is very hospitality good. I like all the building and the waiter is very nice and helpful. I loved the lobby is amazing and cozy.I recommend every one to try it.
From the moment i stepped in till i leave, the hotel was top notch. Including all the employees but especially the general manager of the hotel, Mr. Harun was excellently kind and professional. I felt like home and seen every each department who make the real differences in hospitality with great service. Thank you!
The service was remarkable from the moment we arrived. You could see the staff really wanted to make sure our every need was met, and they did this with a smile. We travelled with our 2 young kids, and I was worried that the hotel would cater more towards business people but I was pleasantly surprised! They have great facilities for kids, and the food was also amazing catering to everybody’s taste. I would definitely highly recommend it to anyone passing through Amman.
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Grand Hyatt Amman places you within a mile (2 km) of Al Abdali Mall and Salah El-Din Park. This 311-room, 5-star hotel has a full-service spa along with an outdoor pool and an indoor pool. In central Amman, the hotel is also close to King Abdullah I Mosque and Coptic Orthodox Church.
Relish the seafood at 32 Degrees North, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
All 311 air-conditioned accommodations feature separate bedrooms. LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and slippers. IPod docks, refrigerators, and minibars are other standard amenities.
Grand Hyatt Amman features a full-service spa, a nightclub, and an indoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for JOD 40 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1172 reviews