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Crowne Plaza Amman

5.0 out of 5.0

Recent guest reviews

I can’t stay in a hotel that still has a bathtub curtain. I spent one night there and the bed was comfortable and all, but it wasn’t an experience the matches the prices of the room and services provided. I checked out and i don’t know when the security deposit is going to be refunded to me. it’s been 5 days now.

The hotel is very good. Rooms are large, bed in comfortable. Staff is friendly and helpful. Check in and out is smooth and fast. Breakfast is excellent and Vienna cafe is good for a break. The only comment is the tile floor in toilet and at the room entrance are not clean and not mopped by the staff. Overall experience is very good and I would come back again

I love this cafe for the hospitality by the staff, I appreciate your staff Lanie for excellent service, For sure I will come again along with my Freind. Um Ali a delicious dish I ask . But their is one negative issue this questioner is too long and need time , I suggest to make short and simple in order to take more feedback about your services , thanks a lot.

Me and my girlfriend went to cafe vienna to have quality time together. The view from outside was great. We felt cold but its fine.. We still enjoy our night here.. We had a beer so we totally had our great time together. The staff are so nice.. Thank you for your warm service

Just want to share something with my lovely friend, we had a warm conversation in every story we share, it's because we have our Sisha together, and the cold night really become warm. This will always be my favorite place. Vienna cafe must visit! Thumbs up for a good service👍

Im a regular guest here in Vienna cafe, and they know me already, i sit here together with my friends having a good time, talking, taking selfies, and of course eating their specialties, i enjoy the most is the ambiance inside this restaurant.

I was part of a conference and stayed about a week so I got to experience most of the services of the hotel. First, the good news. The staff are consistently friendly and helpful. For example, on check out, I had forgotten a charger in my room and it was quickly retrieved and brought down. The fitness centre is well-equipped and most services were working (except the sauna for a day or so). Food and beverage options were good but not exceptional; service tended to be slow for even simple sandwich items. Buffets were a better bet. Conference support was good except we had an audio (sound) problem in the room that could not be fixed. The room was well-appointed, clean and the bed was comfortable although a little soft for my liking. WiFi is faster than most 'free' services in my experience. My main complaint is that the main floor is a no-go zone for non-smokers much of the day. Non-smoking sections are completely ineffective. For one meal, the air in the 'Vienna' cafe was so fogged from various 'bubblies', I retreated to the lobby bar where it was marginally better. Smoke smell seeped into my room as well. The ventilation system simply cannot substitute for a non-smoking policy in all food areas. Really, it's 2017! This may be 'normal' in Amman but your non-smoking guests expect a little more respect for their health.

We went here long time ago, but it's refreshing, everything is new, everything change here in Vienna cafe, but the service still the best, the staff are very attentive, and all what we ordered was given with a smile, and of course the food is really what you called five star hotel. After that we had our special dessert red velvet, it's very nice. I enjoy the night with my partner, while sitting in a very comfortable couch.. thank you for assisting us!

Im staying here in the hotel for a week and i usually come to Vienna cafe to watch a football game, and now im watching live game, and i enjoy it. Good to know that this hotel provide things like this. Good job!

We are just here for vacation with my father and we visited the most is the cafe Vienna which give us a good service, great staff and they really accommodate us very well.. i will sure to recommend this hotel to my other colleagues. Thanks guys for a great experience here in crowne plaza amman.

King Faisal Bin Abdul Aziz Street Amman

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa
  • Outdoor pool and indoor pool

Within a short walk of Jordan Gate Towers, Crowne Plaza Amman is within a mile (2 km) of Baraka Mall. This 5-star hotel has 279 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. In central Amman, the hotel is also close to Salah El-Din Park and Embassy of the United States.


There are ample dining options with 3 onsite restaurants, including Brasserie Oasis, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


All of Crowne Plaza Amman's 279 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and desks.

Property features

Crowne Plaza Amman features a full-service spa, an indoor pool, and an outdoor pool. Parking is JOD 2 per day (JOD 2 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for JOD 80 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a sauna.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room

Full 1 | King 1 | Sleeps 2

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 932 reviews