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Recent guest reviews

Absolutely the worst hotel I’ve ever been to, and I’ve been to a lot. Disgusting rooms, carpets, bathrooms. My check-in process was delayed half an hour because the employees mixed up my information. The shuttle was not present at the airport when I arrived, and when u call the number they don’t pick up half the time. And on top of all this I paid $150, which is what you would pay for a 5 star hotel. I wouldn’t pay $20 to stay at this hotel again, as a matter of fact I wouldn’t stay in it for free. Change the rating of the hotel to a 1 star hotel and charge no more than $15 a night for your current state, or upgrade the building to match the $150 a night you are charging so people will stop being ripped off.

It is a very nice hotel and near the hotel.

From our welcome by the check in Manager, every staff member was gracious, professional and friendly. Especially, informative and helpful was Aymen, head of housekeeping. We can not thank him enough for greeting us, ensuring our comfort and even ensuring we were fed after a long day traveling from Wadi Rum.

Very bad , nearly in everything.

Nice

Very bad

Horrible

Very expensive for the service they are offering . Staff very unhelpful. Lobby employees or if you can say front desk employees very rude and need a lot of training to know how to deal with their guests. Overall over rated hotel deserve one star ..

Not clean, very poor customer service, no place to eat or order food, no towels, broken room phone.

This place should be shut down. Basically consider yourself staying in the street or maybe street is cleaner.

Dirty , dusty, not a single towel

All Palestinians (including citizens of other nations who are of Palestinian origin) are forced to use Amman airport to travel abroad since Israel forbids us from using Ben Gurion Airport as part of their apartheid policies. Since COVID, Jordan's govt forces us to book 1 full night at this hotel while awaiting our flights (with our passports seized)-even if waiting only a few hours-despite being vaccinated and having proof of neg PCR tests. 1-At check-in, receptionists made us wait for ~1 hour in the lobby, which was packed with travelers from Palestine. The lobby had clearly marked signs requiring masks and 6 feet distancing; however, almost nobody was wearing a mask and the rules were not enforced. 2-While the hotel is likely raking in $$ from travelers forced to book rooms, it's still bad. The carpet in my room was stained red (I can only hope it was ketchup), and the comforter was filthy. The shower has a strange design in that a glass barrier covers only *half* the stall - this allows water to spill out onto the bathroom floor. This floor was dirty, with strange stains, smudges, and a used dental floss string lying next to the toilet. There was only 1 towel (a bath towel). 3-After handing in my card-key at checkout, I had to wait for 30 or 40 minutes in a large maskless crowd to ride a decrepit shuttle bus to the airport; this was incredibly chaotic and humiliating, akin to being herded like cattle. Police escort returned my passport once I was inside terminal.

Queen Alia International Airport Amman

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Al Jizah, Amman Airport Hotel is 10.7 mi (17.2 km) from Amman Waves and 11.1 mi (17.8 km) from Bisharat Golf Club. This 304-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 10:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Mosaic Restaurant specializes in international cuisine and serves breakfast, lunch, and dinner; La Terrace offers relaxing pool views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafes.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Kitchenettes, coffee makers, and safes are other standard amenities.


Property features

Guests of Amman Airport Hotel have access to a children's pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include an outdoor tennis court, a conference center, and a 24-hour business center.

Room options

Deluxe Double Room

1 Double Bed | Sleeps 3

Super Deluxe

1 Double Bed | Sleeps 3

Deluxe Single Room (Super )

1 Twin Bed | Sleeps 2

Standard Room, 1 Twin Bed

1 Twin Bed | Sleeps 2

Guest reviews for Amman Airport Hotel

Everyone (30) Couples (3) Family (6)
1
Everyone

Absolutely the worst hotel I’ve ever been to, and I’ve been to a lot. Disgusting rooms, carpets, bathrooms. My check-in process was delayed half an hour because the employees mixed up my information. The shuttle was not present at the airport when I arrived, and when u call the number they don’t pick up half the time. And on top of all this I paid $150, which is what you would pay for a 5 star hotel. I wouldn’t pay $20 to stay at this hotel again, as a matter of fact I wouldn’t stay in it for free. Change the rating of the hotel to a 1 star hotel and charge no more than $15 a night for your current state, or upgrade the building to match the $150 a night you are charging so people will stop being ripped off.

By on Jul 19, 2022

5
Everyone

It is a very nice hotel and near the hotel.

By on Jul 17, 2022

5
Family Partner Couples

From our welcome by the check in Manager, every staff member was gracious, professional and friendly. Especially, informative and helpful was Aymen, head of housekeeping. We can not thank him enough for greeting us, ensuring our comfort and even ensuring we were fed after a long day traveling from Wadi Rum.

By on Jun 30, 2022

1
Family

Very bad , nearly in everything.

By on Jan 8, 2022

4
Family

Nice

By on Oct 22, 2021

1
Everyone

Very bad

By on Sep 4, 2021

1
Family

Horrible

By on Aug 31, 2021

5
Everyone

By on Aug 20, 2021

1
Business Business

Very expensive for the service they are offering . Staff very unhelpful. Lobby employees or if you can say front desk employees very rude and need a lot of training to know how to deal with their guests. Overall over rated hotel deserve one star ..

By on Aug 19, 2021

1
Family

Not clean, very poor customer service, no place to eat or order food, no towels, broken room phone.

By on Aug 19, 2021

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