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Recent guest reviews

Location location perfect to the airport staff was great

Not sure why so many hate on this hotel, my experience was quite pleasant. The room was nice, similar to a mid range US hotel. Great for a quick rest and refresh between flights. The breakfast was quite good with a large array of dishes. I arrived after midnight, had a shower and got a few hours of sleep. In the morning I grabbed breakfast before heading off to Petra for a day trip and flying out later that evening. If I return to Amman, this hotel will get my business.

the hotel was awesome.. location great, staff was great, food was good, the room was great. i would deffinitely recommend it.. thank you

First let me say the staff were extremely helpful and kind. Whoever owns this hotel/ property should be ashamed of themselves. I wouldn’t even let my dog stay in the rooms. This was the DIRTIEST hotel I’ve ever stayed at. The towels were dirty. The sink/ shower , walls in the bathroom and in room there were long black hairs on the carpet- found this out because I had 2 stuck to my foot. Yukkkk!!! I pulled back the cover and the bed had very visible stains, fresh ones if you catch my drift. Also mascara on the sheets and pillow cases. I called immediately and had everything changed. We would have left if our flight wasn’t at 3:30 am. Unfortunately we had no choice. The air conditioning was broke so it was hot. I called and they sent someone right away. He fixed it somewhat but it never went past 24c so we were still hot. The people working for this hotel are kind and great. The person running the hotel needs a kick in the rear. Maybe the manager/ owner needs to be forced to stay in here for a week. I bet it would change real quick.

The Amman Airport Hotel is very conveniently located and this is its main appeal. We had great expectations from this hotel, as it looks relatively new, modern and well put together. While the staff was excellent with service and the delivery, the rooms felt functional but not spectacular. Cleanliness was OK-only. Access to the pool is through a bare but functional sports bar, which was somewhat awkward. The music around the pool was loud. We ate at the sports bar and the food was fresh and good, as was the service.

The hotel is close to the airport and a shuttle picket me up right outside the arrival hall

Very close to the airport w/ shuttle bus service. Very friendly staff but the cost of a small cup of Americano is $5.20 which is shockingly high compared to the US.

Excellent location (obviously). Staff was generally helpful and friendly. Real downside was condition and cleanliness of the hotel and rooms; both could be much better.

Very near to the airport but far too expensive. I would recommend just going into Amman proper and staying there, it’s cheaper with the taxi there included.

Average hotel right next to the airport if you’re concerned about the extra half hour to 45 minutes into Amman. Nice pool but they don’t have a fully functional restaurant, so eat before going.

I been there in 2014 and 20116 and 2018 they never change the room service (sheet & towels) Visa is $70 Go to Istanbul for transit or for stay is a way better and cheaper visa only $15 hotels is $40 and $50 taxi meter cheap food also , Amman everything is so expensive not worth is service

Hotel staff is good. Shape of hotel is terrible. Carpets in room and halls were filthy. They are beyond cleaning and need to be replaced. Mainainance is not done. Walls dirty, like mortar on back of bathroom door where it was slipped and never cleaned up. Food was good and plenty of variety.

We needed a clean, comfortable place to rest and shower and spend time waiting for our flight. This was perfect! Thank you!

He Jed in at one am and was gone by 5:30 to catch the flight to Tel Aviv. Friendly Staff.

Its was very nasty hotel. The bathroom were very nasty and the toilet kept leaking all night. Very bad customer service. Everything about this hotel was bad. Never again and I have video for this

For convenience it was a good choices. Their breakfast was disappointing, not like it use to be. The room was not as clean as usual and the TV channels were all staticy.

The lobby area has been re-done and is super nice. Check in took a while as we had to wait for someone to escort us to our room, which I thought was weird, but then I discovered that much of the hotel is still under construction, so it was a slight maze getting to the room (our room was in a hall of rooms that had been re-done). The room was very nice, though a little small for a 4/5 star place, and when we first walked in, it smelled heavily of smoke, although I had requested a non-smoking room. King bed, flat panel TV, mini fridge, safe. Very nice bathroom, although the water got very warm, it didn't get as hot as I like when I had it on the hottest setting. Plenty of towels and a terry robe to use. Shower gel, shampoo, lotion - all the basics (but no conditioner) supplied in bathroom. Also had hot water kettle and complimentary bottle of water with tea bags in case you wanted to make tea, and a plate of fruit (3 red delicious apples). We only stayed here b/c we had an early flight in the AM. The airport shuttle was great - was there right on time to take us to our terminal. Breakfast however, was gross. The room they have the buffet set up in is gigantic and hasn't been remodeled yet. There were a lot of choices - but none that we wanted - the worst breakfast on our entire trip. It included hardboiled eggs (almost all were cracked), roasted potatoes (only thing that looked good), sausages, fried beans, hummus, deli meats. No fruit or juice. The only bread item offered (with jam and butter) was pita, but US-type packaged, stale pita, nothing like the fresh, great stuff we had elsewhere on our trip. Breakfast was an extra cost, so I would highly recommend not getting it - just pick up something at the airport or at the fancy cafe area of the hotel lobby (which had food that actually looked appealing; odd that none of it was in the neighboring buffet room) to tide you over until you are fed on your flight. Due to high cost of this hotel per night, would only recommend staying here if you need to be near the airport.

Queen Alia International Airport Amman

Room options

Deluxe Double Room

1 Double Bed | Sleeps 3

Super Deluxe

1 Double Bed | Sleeps 3

Deluxe Single Room (Super )

1 Twin Bed | Sleeps 2

Standard Room, 1 Twin Bed

1 Twin Bed | Sleeps 2

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Amman Airport Hotel places you 10.7 mi (17.2 km) from Amman Waves and 11.1 mi (17.8 km) from Bisharat Golf Club. This 304-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 10:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Mosaic Restaurant specializes in international cuisine and serves breakfast, lunch, and dinner; La Terrace offers relaxing pool views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 2 coffee shops/cafés.


Rooms

The 304 soundproofed rooms feature kitchenettes. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.


Property features

Guests of Amman Airport Hotel have access to a children's pool, a fitness center, and an outdoor tennis court. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Guest reviews for Amman Airport Hotel

Everyone (15) Couples (2)
5
Friends

Location location perfect to the airport staff was great

By on Jan 25, 2020

4
Everyone

Not sure why so many hate on this hotel, my experience was quite pleasant. The room was nice, similar to a mid range US hotel. Great for a quick rest and refresh between flights. The breakfast was quite good with a large array of dishes. I arrived after midnight, had a shower and got a few hours of sleep. In the morning I grabbed breakfast before heading off to Petra for a day trip and flying out later that evening. If I return to Amman, this hotel will get my business.

By , from Idaho, US on Dec 31, 2019

5
Everyone

the hotel was awesome.. location great, staff was great, food was good, the room was great. i would deffinitely recommend it.. thank you

By on Dec 2, 2019

1
Partner Couples

First let me say the staff were extremely helpful and kind. Whoever owns this hotel/ property should be ashamed of themselves. I wouldn’t even let my dog stay in the rooms. This was the DIRTIEST hotel I’ve ever stayed at. The towels were dirty. The sink/ shower , walls in the bathroom and in room there were long black hairs on the carpet- found this out because I had 2 stuck to my foot. Yukkkk!!! I pulled back the cover and the bed had very visible stains, fresh ones if you catch my drift. Also mascara on the sheets and pillow cases. I called immediately and had everything changed. We would have left if our flight wasn’t at 3:30 am. Unfortunately we had no choice. The air conditioning was broke so it was hot. I called and they sent someone right away. He fixed it somewhat but it never went past 24c so we were still hot. The people working for this hotel are kind and great. The person running the hotel needs a kick in the rear. Maybe the manager/ owner needs to be forced to stay in here for a week. I bet it would change real quick.

By on Oct 7, 2019

3
Everyone

The Amman Airport Hotel is very conveniently located and this is its main appeal. We had great expectations from this hotel, as it looks relatively new, modern and well put together. While the staff was excellent with service and the delivery, the rooms felt functional but not spectacular. Cleanliness was OK-only. Access to the pool is through a bare but functional sports bar, which was somewhat awkward. The music around the pool was loud. We ate at the sports bar and the food was fresh and good, as was the service.

By on Oct 4, 2019

2
Everyone

By on Aug 17, 2019

5
Business Business

The hotel is close to the airport and a shuttle picket me up right outside the arrival hall

By on Jun 30, 2019

4
Everyone

Very close to the airport w/ shuttle bus service. Very friendly staff but the cost of a small cup of Americano is $5.20 which is shockingly high compared to the US.

By on Feb 20, 2019

4
Everyone

Excellent location (obviously). Staff was generally helpful and friendly. Real downside was condition and cleanliness of the hotel and rooms; both could be much better.

By on Nov 20, 2018

Review comment responded on Nov 23, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Nov 17, 2018

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