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Al-Fanar Palace Hotel

3.5 out of 5.0

Recent guest reviews

15 of us checked into this hotel for a night during a stopover on a holy land tour. We were not expecting a lot as we knew it was a three star hotel Sadly, rooms were so dirty, smelly it didn’t even deserve a single star. This hotel needs a serious transformation if it’s to continue to be a three star. Food and service was no better. I wish the hotel well and hope the owners invest money to keep the product and service relevant

Stayed here overnight on reaching Amman. Rooms are large but with improper lighting. With only two out of five plugs working in the room, had tough time charging our devices or using iron. Even hotel electrician couldn’t fix it. Service staff openly asks for tip each time you ask for anything. Linen not upto star rating of the hotel & needs certain attention from the management. Restaurant is ok but with very very basic menu. Glasses smell & cutlery chipped. Except bread & one salad, no option for vegetarians.

Before check out items were stolen from my room. 2 items of the 3 they 'found'back and refuse to send back to me (am still in the country). they don't take any responsibility and lie about the case. Very poor management. they want me to sign a paper (not official) that i receive the items (which i do not have) and that I will not contact them anymore about this and will not ask for compensation.

Let me begin by saying that I stayed in Al-Fanar as the tour organizer for 54 people, mostly students 18-19 years old. We stayed for 1 night. We also had half board (breakfast & dinner). We arrived in the evening and left early the next morning so I didn't really have time to explore the area. I did notice that the hotel was located on a busy street but I didn't really hear any noise from the street from my room which was located in the back of the hotel. The lobby looked elegant. I heard it was a 3 star hotel. I think that's about right, maybe 4. My room was a suite which I shared with someone else. I let him have the bedroom while I slept on a roll-away bed set up in the living room. I wondered why they just didn't set up the sofa bed to sleep on. Later, I found out the sofa bed was broken. I couldn't even sit on it. The suite was quite big with a spacious bathroom as well. There was no WiFi signal in the bedroom but I had a strong signal in the living room next to the bathroom. In order to get the best reception, you have to go sit in the toilet! There was also a balcony from the bedroom with a view of houses behind the hotel. As for my students, they all slept in triples and none of them complained. The food, both dinner and breakfast, was plentiful and delicious. There were many choices for the main dish. My compliments to the chef. My students also enjoyed the pool and sauna. I would highly recommend Al-Fanar.

Stayed for one night with family . Rooms are reasonable and satisfactory. Dinner and breakfast offers vide spread catering to varied type of food tastes. Check in and Check out were smooth. Toilets meets requirements

My friend and I stayed in the Al-Fanar Hotel while visiting Amman . The hotel and room were nice and clean and the location was perfect, The highlight though was the staff especially the receptionist ( Ahmad Al- Zaban) , who went above and beyond to make us feel welcome and ensured everything was perfect for our stay . We recommend everyone to stay at this wonderful hotel ، Thank you Ahmad We appreciate your help . Sincerely

The Al Fanar Palace hotel has several disadvantages. First of all, the location on a main road, then the poor quality of the restaurant (the space itself and the food). We had a room with the WC which were not working and with plenty of water going on the ground of the bathroom. All in all, to avoid.

Stayed here at beginning and end of holiday in Jordan. Totally different room each time, the first was tired and tatty, with awful noise from nearby main road, and the smallest shower I have ever seen. On my return I was amazed to be in a very luxurious suite with kingsize bed and very smart décor. Breakfast was variable, staff didn't seem to be able to put out everything you would want, eg cereal but no milk, juice but no glasses. Dinner buffet was lukewarm. They do not serve alcohol. (There is a reasonably priced liquor store down the road, and an expensive one across the road, but the hotel did not want us to drink at the dinner table - even discreetly). Staff were welcoming, porters helpful. Public areas are very noisy, weddings, dancing, conferences, football on TV, you name it, so not a peaceful place at all.

Decent hotel. Breakfast is okay, not to fancy, there are western and traditional jordan options. Room is clean, but somewhat outdated. There isn't much to see and do. It's a good hotel to stay the night. The personnel is friendly but speaks little English.

The hotel is on a busy main road in Amman. It has 8 floors and is classed as a 4star hotel. I stayed at this hotel twice on my trip. The rooms were reasonably spacious, and I was lucky enough to get a kingsize bed on both occasions. The first room seemed "tired" looking, and the bathroom in particular had a few damaged bits. The second room was much better, and I think this is down to either the hotel being redecorated, or maybe the fact that on the second stay I was on the eighth floor, which had a conference room and looked more like it was for businessmen. None of the rooms have tea making facilities in them. The breakfast I was not very impressed with, not really what I would call a continental breakfast. The evening meal was a bit better, with a choice of food, all served buffet style. The only criticism I had here, was that some of the food was only lukewarm at best. They do not serve alcohol in this hotel. There is free wifi which worked okay all over the hotel. This is a good base for exploring the city and surrounding areas.

Queen Rania Al Abdullah Street Amman

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Al Jubeiha, Al-Fanar Palace Hotel is within 2 miles (3 km) of sights such as King Hussain Sports City and University of Jordan. This 150-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. Also near this Amman hotel are Martyrs' Memorial and Museum and Amman Mall.


Dining

Free breakfast is included with your stay. Enjoy a bite to eat at Venice Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

Al-Fanar Palace Hotel's 150 air-conditioned rooms provide minibars, free newspapers, and laptop-compatible safes. Guests can expect to find TVs and stay connected with free WiFi. Hair dryers are also available.


Property features

At Al-Fanar Palace Hotel, guests enjoy features like an outdoor pool, a health club, and a spa tub. There's free parking, and a shuttle from the airport to the hotel (available on request) for JOD 35 per vehicle. Staff members are on hand to provide dry cleaning/laundry services and tour or ticket assistance. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

36.0% of guests recommend this hotel

Total of 221 reviews