Good staff, but there was no hot water to take a shower with. I noticed the staff that morning, and they were unaware of it, and apologized.
This hotel was dog friendly for a nominal fee AND it was well kept. Some dog friendly places they let go to seed, not this one. Breakfast was decent too.
Nice hotel....we always enjoy staying there. My apologies to housekeeping for a great job. I'm embarrassed to say that I forgot to tip them. Please pass on what a good job they did.
Very close to WTAMU. Beds are firm. Staff was nice.
No hot water in our room! They gave us another shot I’m to shower though! Staff was great
Clean environment and friendly staff. The room had a bit of a smell to it.
Comfortable and clean hotel with great staff close to WTAMU
Wi-Fi unreliable. Pool full of kids with no supervision. Breakfast average at best. Stay in Amarillo if visiting PDC.
We only slept there. The breakfast was fine. The staff super friendly. It was comfort enough.
Overall the hotel was nice, but TV was not working, and they didn't have hair blow dryer in our room. I couldn't figure out if rest of rooms didn't have blow dryer either, or if it was just our room. In my opinion hotel was too expensive (Spring break) for the service provided.
I visited Palo Duro canyon and stayed at the Best Western in Canyon. The friendly staff made check in easy. I got the special separate room which has a fridge. It was quite clean and quiet. I enjoyed the full breakfast. It was very convenient to drive to the canyon.
Nice room, comfortable beds, and pillows. Good breakfast. Excellent front crew, housekeepers, breakfast cook.
Hotel was okay. My room smelled horrible upon arrival but it was late and I was exhausted. After turning on the AC and the fan by morning the smell was gone. The hotel itself is starting to get run down.
We were going to the play "Texas" and needed a place to stay in Canyon. Easy access and nice hotel.
This Best Western was very nice and close to the events I was there for. The room was very nice and clean.
I was especially impressed with the young man who handled my registration the night I arrived. He was courteous, efficient and when I entered the hotel in the days following he knew my name and greeted me with a smile and good wishes for Christmas. Unexpected in this day and age. My room was clean and well equipped. Thanks for a pleasant visit, I'll come again.
There was a problem with the heating system in the room when we first moved in but it was handled promptly by a very courteous staff. We were given another room and everyone went out of their way to make sure we were satisfied with the new arrangement. I would not hesitate to stay there again nor would I hesitate to recommend it to others.
Hotel was o.k. [...]
[...]charged my credit card $135.47 for the room. The motel receipt I received was only for $108.47.Motel was nice but next time I will make reservations directly with the motel instead of paying a higher price with [...].
Located within a leisurely stroll of Panhandle-Plains Historical Museum, Best Western Palo Duro Canyon Inn & Suites is within a few miles (5 km) of Kimbrough Memorial Stadium. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.
The 52 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.
At Best Western Palo Duro Canyon Inn & Suites, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center and laundry facilities.
Good staff, but there was no hot water to take a shower with. I noticed the staff that morning, and they were unaware of it, and apologized.
Hello! First of all I want to thank you for taking the time to send us your feedback, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Once again we sincerely apologize and hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
This hotel was dog friendly for a nominal fee AND it was well kept. Some dog friendly places they let go to seed, not this one. Breakfast was decent too.
Thank you for leaving me a review in regards to your stay. Here at the Best Western Palo Duro Canyon, we do try to make each stay with us a pleasant one. We will take into consideration your suggestions and very much appreciate you! Thank you!!
Nice hotel....we always enjoy staying there. My apologies to housekeeping for a great job. I'm embarrassed to say that I forgot to tip them. Please pass on what a good job they did.
Thank you for the great review! We’re so happy you loved your stay and can’t wait to have you back!
Very close to WTAMU. Beds are firm. Staff was nice.
Thank you for the great review! We’re so happy you loved your stay and can’t wait to have you back!
No hot water in our room! They gave us another shot I’m to shower though! Staff was great
Thank you for choosing to stay at the Best Western Palo Duro Canyon Inn and Suites. I am sorry that you did not have hot water in your room. I appreciated your patience while we worked to find another solution though and thank you for being so understanding. We hope to get a chance to see you again the next time that you are in Canyon.
Clean environment and friendly staff. The room had a bit of a smell to it.
Comfortable and clean hotel with great staff close to WTAMU
Thank you
Wi-Fi unreliable. Pool full of kids with no supervision. Breakfast average at best. Stay in Amarillo if visiting PDC.
We only slept there. The breakfast was fine. The staff super friendly. It was comfort enough.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we succeeded! Come back and see us soon.