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Frazel Heritage Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Frazel Heritage Hotel

A hotel lobby with a reception desk, a chandelier, a sofa, and a large window with curtains.
A hotel room with two beds, a desk, and a TV.
The exterior of the Frazel Heritage Hotel with a prominent entrance, large glass doors, and a sign above the entrance.
A hotel with a modern design, featuring a rooftop pool with glass panels and a view of a busy street below.
A view of a tower through a window with sheer curtains.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jalan Kanchut, Lebuhraya Darul Aman, Alor Setar, Kedah, 05100
  • Place, Aman Central
    ‪2 min walk‬
  • Place, Alor Setar Tower
    ‪3 min walk‬
  • Place, Zahir Mosque
    ‪5 min walk‬
  • Airport, Alor Setar (AOR-Sultan Abdul Halim)
    ‪17 min drive‬

Room options

View all photos for Deluxe Single Room

A compact room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a painting above it, and a marble wall.

Elite Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a bedside table, a desk, and a chair.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

A hotel room with a large bed, a headboard, and a painting on the wall.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

A hotel room with a large bed, a smaller bed, a desk with a chair, and a window with curtains.

Family Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, City View

A modern hotel room with a bed, two sofas, a round table, and a large window with curtains.

Executive Suite, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

A hotel room with two beds, a seating area, and a door leading to a balcony.

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Alor Setar

Frazel Heritage Hotel places you next to Menara Alor Star and Galeri Sultan Abdul Halim. This 43-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Aman Central - 2 min walk - 0.1 miles
  • Menara Alor Star - 2 min walk - 0.1 miles
  • Alor Setar Tower - 3 min walk - 0.2 miles
  • Zahir Mosque - 5 min walk - 0.3 miles
  • Kedah Royal Museum - 7 min walk - 0.4 miles

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 21 min drive

Restaurants

  • ‪Daily Coffee - ‬4 min walk
  • ‪China Town Food court唐人街饮食中心 - ‬7 min walk
  • ‪Cup Cafe - ‬3 min walk
  • ‪OldTown White Coffee - ‬5 min walk
  • ‪Kedai minum depan PMC - ‬3 min walk

About this property

Frazel Heritage Hotel

Guests of Frazel Heritage Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a microwave in a common area, laundry facilities, and a water dispenser.
Guests can expect free WiFi and 53-inch Smart TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.

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  • Air conditioning
  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 510 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

What can I see within easy reach of Frazel Heritage Hotel?

This hotel is located in Alor Setar, just steps from Menara Alor Star and Galeri Sultan Abdul Halim, and within a short walk of Aman Central. You'll also find Alor Setar Tower and Kedah Royal Museum less than a mile away.

How much does it cost to stay at Frazel Heritage Hotel?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Frazel Heritage Hotel on Oct 15, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Frazel Heritage Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Frazel Heritage Hotel include a casino?

No, Frazel Heritage Hotel doesn't have a casino.

Will I find an indoor pool at Frazel Heritage Hotel?

No, there is no indoor pool at this hotel.

Is Frazel Heritage Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and a minibar.

Does Frazel Heritage Hotel have a restaurant that serves breakfast?

Frazel Heritage Hotel offers free on-the-go breakfast each morning though there is no restaurant.

Will Frazel Heritage Hotel allow pets to stay for free?

No, pets aren't allowed at Frazel Heritage Hotel.

Does Frazel Heritage Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Frazel Heritage Hotel?

The closest major airport to Frazel Heritage Hotel is Alor Setar (AOR-Sultan Abdul Halim), which is 6.9 mi away (21 minutes by car).

Are there rooms with balconies at Frazel Heritage Hotel?

No, you won't find guestrooms with balconies at Frazel Heritage Hotel.

Frazel Heritage Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Good for business trip.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible management attitude

Not friendly environment
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kebersihan bilik yang baik namun saiz bilik tak cukup besar
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in May 2025