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Soluxe Hotel Almaty

Property class: 4

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Photo gallery for Soluxe Hotel Almaty

A grand lobby with a central staircase, large columns, and a decorative ceiling.
A dining area with round tables and chairs, a chandelier, and a wall-mounted TV.
A grand staircase with ornate golden railings and a ship model at the top.
A hallway with four framed artworks on the wall, a vase, and a radiator.
A historic building with a grand entrance, large columns, and a prominent hotel sign.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenue N.Nazarbayev 110/60, Almaty, Almaty, 050000
  • Place, Zenkov Cathedral
    ‪3 min walk‬
  • Place, 28 Panfilov Heroes Memorial Park
    ‪3 min walk‬
  • Place, Panfilov Park
    ‪9 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, City View

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a wooden headboard.

Standard Double Room, City View

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a computer, a chair, and a window with blinds.

Standard Twin Room, 2 Twin Beds, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Double Room, Courtyard View

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Comfort Double Room, Courtyard View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, City View

A bathroom with a white sink, a mirror, and a potted plant.

Suite, City View

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Almaty

Located in Medeu District within a 5-minute walk of Zenkov Cathedral, Soluxe Hotel Almaty is within a 15-minute stroll of 28 Panfilov Heroes Memorial Park. This 102-room, 4-star hotel has free in-room WiFi along with free self parking and a gym.

What's nearby

  • Zenkov Cathedral - 3 min walk - 0.2 miles
  • 28 Panfilov Heroes Memorial Park - 3 min walk - 0.2 miles
  • Panfilov Park - 9 min walk - 0.5 miles
  • Almaty Opera House - 9 min walk - 0.5 miles
  • Almaty Cathedral - 9 min walk - 0.5 miles

Getting around

  • Almaly - 7 min walk
  • Almaty Station - 10 min drive
  • Almaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • ‪Аққу / Aqqu - ‬5 min walk
  • ‪Six Coffee+Wine - ‬4 min walk
  • ‪I’m - ‬3 min walk
  • ‪Огонёк - ‬5 min walk
  • ‪Red Beer Bar - ‬1 min walk

About this property

Soluxe Hotel Almaty

At Soluxe Hotel Almaty, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 4500.00 per person one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and access to locker space. Additional amenities include conference space, coffee/tea in a common area, and free newspapers.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and free local calls are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Han

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,414 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: KZT 15000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KZT 4500.00 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Soluxe Hotel Almaty
Soluxe Almaty
Soluxe Hotel Almaty Hotel
Soluxe Hotel Almaty Almaty
Soluxe Hotel Almaty Hotel Almaty

Frequently asked questions

Is free cancellation available at Soluxe Hotel Almaty?

Soluxe Hotel Almaty provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see around Soluxe Hotel Almaty?

This hotel is situated in Medeu District within a 10-minute walk of 28 Panfilov Heroes Memorial Park, Almaty Opera House, and Nedelka Park. You'll also find Green Bazaar and Museum of Kazakh Musical Instruments less than a mile away.

Does Soluxe Hotel Almaty include a casino at the property?

No, Soluxe Hotel Almaty doesn't have a casino.

Will I find an indoor pool at Soluxe Hotel Almaty?

No, there is no indoor pool at this hotel.

Does Soluxe Hotel Almaty have a restaurant with a breakfast menu?

Yes, Soluxe Hotel Almaty serves free buffet breakfast at Han each morning.

Will Soluxe Hotel Almaty allow pets to stay free of charge?

No, pets and service animals aren't allowed at Soluxe Hotel Almaty.

How far is the airport from Soluxe Hotel Almaty?

The closest major airport to Soluxe Hotel Almaty is Almaty (ALA-Almaty Intl.), which is 10.5 mi away (26 minutes by car).

Soluxe Hotel Almaty Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Room comfort

Good 3 star hotel.

A 3 star hotel at best. Limited seating for breakfast. Location is excellent with good restaurants and bars nearby. Good 3 star hotel.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel i Almaty

Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Room comfort
The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019