View all photos for Standard Double Room, City View
Standard Double Room, City View
City view
226 sq ft
Sleeps 2
1 King Bed
Free WiFi
View all photos for Standard Twin Room, 2 Twin Beds, City View
Standard Twin Room, 2 Twin Beds, City View
City view
215 sq ft
Sleeps 2
2 Twin Beds
Free WiFi
View all photos for Comfort Double Room, Courtyard View
Comfort Double Room, Courtyard View
323 sq ft
Sleeps 2
1 King Bed
Free WiFi
View all photos for Suite, City View
Suite, City View
City view
484 sq ft
Sleeps 2
1 King Bed
Free WiFi
About the neighborhood
Almaty
Located in Medeu District within a 5-minute walk of Zenkov Cathedral, Soluxe Hotel Almaty is within a 15-minute stroll of 28 Panfilov Heroes Memorial Park. This 102-room, 4-star hotel has free in-room WiFi along with free self parking and a gym.
What's nearby
28 Panfilov Heroes Memorial Park - 3 min walk - 0.2 miles
Zenkov Cathedral - 5 min walk - 0.3 miles
Almaty Opera House - 9 min walk - 0.5 miles
Panfilov Park - 9 min walk - 0.5 miles
Almaty Cathedral - 9 min walk - 0.5 miles
Getting around
Almaly - 7 min walk
Almaty Station - 10 min drive
Almaty (ALA-Almaty Intl.) - 26 min drive
Restaurants
Аққу / Aqqu - 5 min walk
Six Coffee+Wine - 4 min walk
I’m - 3 min walk
Red Beer Bar - 1 min walk
Мастер Донер - 1 min walk
About this property
Soluxe Hotel Almaty
At Soluxe Hotel Almaty, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 4500.00 per person one-way. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and access to locker space. Additional amenities include conference space, coffee/tea in a common area, and free newspapers.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and free local calls are other standard amenities.
Recreational amenities at the hotel include a fitness center.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Free self parking on site
Limited onsite self parking
Food and drink
Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Han
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Lockers
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
1,414 square feet of conference space
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in stairways
Wheelchair accessibility
Wheelchair-accessible path to elevator
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LED TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Access via exterior corridors
Air conditioning
Desk
Free local calls
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
One child 3 years old or younger stays free when using existing bedding
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: KZT 15000.0 per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Airport shuttle fee: KZT 4500.00 per person (one-way)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
Property is also known as
Soluxe Hotel Almaty
Soluxe Almaty
Soluxe Hotel Almaty Hotel
Soluxe Hotel Almaty Almaty
Soluxe Hotel Almaty Hotel Almaty
Frequently asked questions
Is free cancellation available at Soluxe Hotel Almaty?
Soluxe Hotel Almaty provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.
What's there to see around Soluxe Hotel Almaty?
This hotel is situated in Medeu District within a 10-minute walk of Almaty Opera House, 28 Panfilov Heroes Memorial Park, and Nedelka Park. You'll also find Green Bazaar and Museum of Kazakh Musical Instruments less than a mile away.
Is parking available on site at Soluxe Hotel Almaty?
Yes, self parking is offered for free at the hotel.
Does Soluxe Hotel Almaty include a casino at the property?
No, Soluxe Hotel Almaty doesn't have a casino.
Will I find an indoor pool at Soluxe Hotel Almaty?
No, there is no indoor pool at this hotel.
Is Soluxe Hotel Almaty a good place to stay for couples?
Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a minibar.
Does Soluxe Hotel Almaty have a hot tub?
No, this hotel doesn't have a spa tub.
Does Soluxe Hotel Almaty have a restaurant with a breakfast menu?
Yes, Soluxe Hotel Almaty serves free buffet breakfast at Han each morning.
Will Soluxe Hotel Almaty allow pets to stay free of charge?
No, pets and service animals aren't allowed at Soluxe Hotel Almaty.
Does Soluxe Hotel Almaty have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
How far is the airport from Soluxe Hotel Almaty?
The closest major airport to Soluxe Hotel Almaty is Almaty (ALA-Almaty Intl.), which is 10.5 mi away (26 minutes by car).
Are there rooms with balconies that I can book at Soluxe Hotel Almaty?
No, there aren't any guestrooms with balconies at Soluxe Hotel Almaty.
Soluxe Hotel Almaty Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 4 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
7.6/10
Cleanliness
7.6/10
Staff & service
7.0/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Verified traveler
Sep 15, 2019
Liked: Room comfort
Good 3 star hotel.
A 3 star hotel at best. Limited seating for breakfast. Location is excellent with good restaurants and bars nearby. Good 3 star hotel.
Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Thomas
Stayed 4 nights in Aug 2019
Verified
8/10 Good
Aitor
Jul 11, 2019
Liked: Cleanliness
Disliked: Room comfort
The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM