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Shera Inn Hotel

4.0 star property
Hotel with a full-service spa, near National Museum of Kazakhstan

Choose dates to view prices

Photo gallery for Shera Inn Hotel

Pool
Front of property
Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board
Interior entrance
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Khadzhimukan St 47, Almaty, 050067
  • Dostyk Plaza
    ‪12 min walk‬
  • National Museum of Kazakhstan
    ‪17 min walk‬
  • Almaty Tower
    ‪4 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Almaty

Located in Medeu District, Shera Inn Hotel is within a mile (2 km) of popular sights such as National Museum of Kazakhstan and Presidential Palace. This 4-star hotel has 188 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Dostyk Plaza - 12 min walk - 0.7 miles
  • National Museum of Kazakhstan - 17 min walk - 0.9 miles
  • Republic Square - 2 min drive - 1.2 miles
  • Almaty Opera House - 3 min drive - 1.9 miles
  • Almaty Tower - 4 min drive - 1.7 miles

Getting around

  • Almaly - 12 min drive
  • Almaty Station - 19 min drive
  • Almaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • ‪La Crepe - ‬10 min walk
  • ‪Honey Coffee - ‬1 min walk
  • ‪Traveler's Coffee - ‬6 min walk
  • ‪Lanzhou - ‬2 min walk
  • ‪Турандот - ‬12 min walk

About this property

Shera Inn Hotel

Hotel with a full-service spa, near National Museum of Kazakhstan
Renovated in 2016, Shera Inn Hotel offers a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 6000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and safes are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Russian

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Exterior

Park Hotel Almaty

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 180 reviews
$106 nightly
The price is $119
Jun 8 - Jun 9
Total includes taxes and fees
Park Hotel Almaty

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Bar Vienne
  • Lounge Bar Rome

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Massage

More

  • 1 building
  • 11 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 7840 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Rollaway bed fee: KZT 7840 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Shera Park Inn Hotel Almaty
Shera Park Almaty
Shera Inn Hotel Almaty
Shera Almaty
Shera Park Inn Hotel
Shera Inn Hotel Hotel
Shera Inn Hotel Almaty
Shera Inn Hotel Hotel Almaty

Frequently asked questions

Are free cancellation options available at Shera Inn Hotel?

Shera Inn Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see around Shera Inn Hotel?

This hotel is situated in Medeu District within a short 18-minute walk of Dostyk Plaza and also 19 minutes on foot from National Museum of Kazakhstan. You'll also find Almaty Tower and Almaty Opera House within a short drive.

Is there parking available at Shera Inn Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Shera Inn Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Shera Inn Hotel include a casino?

No, Shera Inn Hotel doesn't have a casino.

Will I find an indoor pool at Shera Inn Hotel?

No, there is no indoor pool at this hotel.

Is Shera Inn Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at Shera Inn Hotel?

No, but this hotel does have a steam room.

Does Shera Inn Hotel have a restaurant with a breakfast menu?

Yes, Shera Inn Hotel serves free breakfast at Lobby Bar Vienne each morning.

Does Shera Inn Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shera Inn Hotel.

Does Shera Inn Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shera Inn Hotel?

The closest major airport to Shera Inn Hotel is Almaty (ALA-Almaty Intl.), which is 11.5 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Shera Inn Hotel?

No, there aren't any guestrooms with balconies at Shera Inn Hotel.

Shera Inn Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 9 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nurlan

Liked: Cleanliness, staff & service
Horrible air conditioning, temperature in my room room was 28С
Stayed 2 nights in Dec 2023

2/10 Terrible

Rubina

Disliked: Cleanliness, staff & service
Unhelpful staff Breakfast was very mediocre coffee machine was dispensing cold coffee and the staff had no idea how to increase the temperature the room was too hot with no temperature control no coffee or tea in the room . Even 3 star hotels have a little tea service with a kettle
Stayed 1 night in Dec 2023

4/10 Poor

Abhijit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Need to really work on their service skills.

The hotel service was not at all upto the mark. Staff at reception needs to work on their English language. Before coming to the hotel we checked with them for early checkin and checkout. The staff confirmed there won’t be any additional charges for the same, however, on the last day they did everything to make it tough on us. We decided to extend the stay by one day and were told certain amount to be paid on the second day of the stay and it was paid. Upon coming back from tour in late evening we were told you need to pay extra because staff made some mistake and told us wrong tariff for the extra night in addition to early check in charges. Ayat got involved on last day (good in English) and helped us to resolve the finances and came up with in between amount. But the drama from staff that their salaries will be cut, they will need to pay for error, plus weak communication skills was a disaster. Even after agreeing it was their mistake they threatened us to be thrown out of hotel (at 11 pm after our tour) if not paid was too much to take in. We got a decent room with an excellent view, but sink was getting clogged, tap in shower area were not working forcing to take shower in bath tub. Jet spray wasn’t working. Rooms were not cleaned till asked to be done. Breakfast options were very limited esp for Vegetarians, too much meat in early morning. Overall would never advise to stay at this hotel when you have other better options.
Stayed 2 nights in Apr 2023

6/10 Okay

Vasily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better

The hotel is good. The lobby is elegant. The room is also ok. The bathroom had a bad smell. And the shower gel and shampoo surprised me with their jelly-like consistency. It was not convenient for me to shake it out from a jar. Breakfast variety is good. But the restaurant was quite stuffy. Surprised that the bar is closed in the evening. The spa was also disappointing. The sunbeds are not very comfortable, the sauna is scalding. The good is pool, nice and big.
Stayed 1 night in Apr 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2023

10/10 Excellent

Chingiz, Philadelphia

Stayed 1 night in Jul 2022

8/10 Good

IGOR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

ARS -Meir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Лучшее, что есть в этом отеле - сотрудники

Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд.
Stayed 20 nights in Apr 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing works here. Even the doors. People never smile. :(
Stayed 1 night in Sep 2019

8/10 Good

Kohzo

Cheap and convenient.
Stayed 1 night in Nov 2018

6/10 Okay

AHMET ULKU

Liked: Room comfort

Avarage.

Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in.
Stayed 3 nights in Sep 2018

8/10 Good

Brij, Serbia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out
Stayed 1 night in Sep 2018

8/10 Good

Gina, Kabul Dubai Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view of the mountains from my room. Friendly staff. Could have a bit more English training for some of the wait staff
Stayed 5 nights in Jun 2018

10/10 Excellent

Ted , San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice vs money

Amazing value for the money, friendly staff, great breakfast, amazing view, easy accesss to shopping mall and ski resort.
Stayed 7 nights in Nov 2017

10/10 Excellent

Naz, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best deal for the Money

For me it was a great experience to stay at Shera, even some things ain’t perfect, you can tell that staff is making every effort to make sure guest are happy. Yes, certain things require a little bit of twitching, but overall, stay was great, breakfast is amazing, staff is helpful. I recommend this hotel for a business or leisure trips.
Stayed 8 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was way better than I could imagined
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to visit

The hotel is fantastic. Great location, though not the easiest for taxi service, the add extra to the cost of it.
Stayed 3 nights in Jul 2017

8/10 Good

Dean, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok in general

There was a door in my room connecting with the other room and I could hear my neighbor snoring((( Breakfast was alright but was gone fast and was not renewed; Ladies at the reception and maintaining personnel were very poite. Room was clean but the shower room didnt have a stock in the floor so water gathered on the floor without nowhere to go.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new building for hotel

it is recently new building for hotel...it is good panoramic view in the high floors, but not enough space for 1st floor lobby
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

We enjoyed a Comfortable stay at the Shera Park Hotel. We appreciated the helpful staff and convenient location. Sightseeing and shopping was quite fun. We appreciate the cleanliness of this charming city.
Stayed 1 night in Jun 2017

8/10 Good

Kamal

Liked: Cleanliness

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Alexander

Stayed 4 nights in Jan 2024

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