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Royal Palace Hotel

3.0 star property
Hotel in Almaty with a 24-hour front desk and a restaurant

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Photo gallery for Royal Palace Hotel

Interior
TV
Lobby
Exterior
Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Zhansugurov av., 178, Almaty, 050066
  • MEGA Park
    ‪6 min drive‬
  • Zenkov Cathedral
    ‪7 min drive‬
  • Almaty Opera House
    ‪8 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪12 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Sofa Bed

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Almaty

Located in Turksib District, Royal Palace Hotel is within a few miles (5 km) of sights such as MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This 3-star hotel has 72 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • MEGA Park - 6 min drive - 3.1 miles
  • Panfilov Park - 7 min drive - 3.6 miles
  • Zenkov Cathedral - 7 min drive - 3.6 miles
  • Almaty Opera House - 8 min drive - 4.3 miles
  • Dostyk Plaza - 10 min drive - 5.5 miles

Getting around

  • Almaty Station - 11 min drive
  • Almaly - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 24 min drive

Restaurants

  • ‪Гламур - ‬17 min walk
  • ‪Чиль Cон / Chil Son - ‬5 min drive
  • ‪Кафе SenseAsia - ‬3 min drive
  • ‪Кафе "Рамазан - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Royal Palace Hotel

Hotel in Almaty with a 24-hour front desk and a restaurant
Guests of Royal Palace Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. There's free parking, and an airport shuttle (available 24 hours) for KZT 4000 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include laundry facilities and a banquet hall.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers, slippers, and bathrobes. Other amenities include refrigerators, minibars, and safes.

Languages

English, Russian

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  • Breakfast available
9.2 out of 10, Wonderful, 42 reviews
$53 nightly
The price is $60
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Total includes taxes and fees
Royal Park Hotel Almaty

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,000 for adults and KZT 3,000 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for KZT 9000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately KZT 3000 for adults and KZT 3000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one-way, maximum occupancy 11)
  • Airport shuttle fee per child: KZT 4000 (one-way)
  • Rollaway bed fee: KZT 9000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • There are no elevators.

Property is also known as

Royal Palace Almaty
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel Almaty

Frequently asked questions

Are free cancellation options available at Royal Palace Hotel?

Royal Palace Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Royal Palace Hotel?

This hotel is situated in Turksib District, close to MEGA Park, 28 Panfilov Heroes Memorial Park, and Zenkov Cathedral. You'll also find Almaty Opera House and Republic Square within a short drive.

Will I be able to park at Royal Palace Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Royal Palace Hotel have a casino at the property?

No, Royal Palace Hotel doesn't have a casino.

Is there an indoor pool at Royal Palace Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Royal Palace Hotel?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Royal Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Royal Palace Hotel have a restaurant with a breakfast menu?

Yes, Royal Palace Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does Royal Palace Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Royal Palace Hotel.

Does Royal Palace Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Royal Palace Hotel?

The closest major airport to Royal Palace Hotel is Almaty (ALA-Almaty Intl.), which is 7.3 mi away (24 minutes by car).

Are there rooms with balconies at Royal Palace Hotel?

No, at Royal Palace Hotel, there aren't any guestrooms that list a balcony.

Royal Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Junaid

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mohammed junaid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Apr 2025

10/10 Excellent

Ravi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport.
Stayed 3 nights in Sep 2024

6/10 Okay

Abdusame

It was under construction
Stayed 7 nights in Apr 2024

2/10 Terrible

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Raimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Martin

Stayed 1 night in May 2023

10/10 Excellent

matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transit hotel

I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.
Stayed 1 night in Aug 2021

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stopover in Almaty

This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay. I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.
Stayed 1 night in Dec 2020

6/10 Okay

Fazliddin

Average

Real three star hotel. Room was clear, though, the staff was very much friendly and supportive. Airport shuttle service was very much useful too.
Stayed 1 night in Sep 2018

4/10 Poor

Jonas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024

8/10 Good

Gökmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютно и чисто
Stayed 1 night in Jul 2022

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