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Novotel Living Almaty Jetisu

4.0 star property

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Photo gallery for Novotel Living Almaty Jetisu

A restaurant with a long counter, multiple tables, and chairs.
A modern lobby with a piano, seating areas, and a reception desk.
A modern bar area with a curved counter, black bar stools, and a ceiling with a perforated pattern.
Exterior
A modern interior with a curved pathway, a glass elevator, and a wall with a perforated metal pattern.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Abylai Khan Avenue 55, Almaty, 50004
  • Place, MEGA Park
    ‪10 min walk‬
  • Place, Zenkov Cathedral
    ‪12 min walk‬
  • Place, Almaty Opera House
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A modern hotel room with a sofa, round dining table, houndstooth chairs, a round ottoman, and a large window with curtains.

Apartment, 1 Bedroom

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Apartment, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

About the neighborhood

Almaty

Located in Almaly District, Novotel Living Almaty Jetisu is a leisurely stroll from sights such as Gabit Musrepov Kazakh Theatre for Children and Youth and 28 Panfilov Heroes Memorial Park. This 4-star hotel has 55 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • MEGA Park - 10 min walk - 0.6 miles
  • Zenkov Cathedral - 12 min walk - 0.7 miles
  • 28 Panfilov Heroes Memorial Park - 12 min walk - 0.7 miles
  • Panfilov Park - 17 min walk - 0.9 miles
  • Almaty Opera House - 2 min drive - 1.2 miles

Getting around

  • Almaty Station - 15 min walk
  • Almaly - 20 min walk
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪City - ‬2 min walk
  • ‪Sandyq - ‬1 min walk
  • ‪Чайхана Navat - ‬3 min walk
  • ‪Line Brew Reserve - ‬1 min walk

About this property

Novotel Living Almaty Jetisu

Novotel Living Almaty Jetisu offers a gym, a sauna, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for KZT 13000 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include conference space, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 65-inch Smart TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Kitchenettes, microwaves, and stovetops are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cinotti Restaurant
  • Line Brew Reserve

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 10000 per person
  • Airport shuttle fee: KZT 13000 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Novotel Living Almaty Jetisu Hotel
Novotel Living Almaty Jetisu Almaty
Novotel Living Almaty Jetisu Hotel Almaty
Novotel Living Almaty Jetisu (Opening January 2022)

Frequently asked questions

Is a free cancellation option available at Novotel Living Almaty Jetisu?

Novotel Living Almaty Jetisu offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Novotel Living Almaty Jetisu?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Novotel Living Almaty Jetisu on Jul 11, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Novotel Living Almaty Jetisu?

This hotel is situated in Almaly District within a short 15-minute walk of MEGA Park and also 14 minutes on foot from 28 Panfilov Heroes Memorial Park. You'll also find Hippodrome and Gabit Musrepov Kazakh Theatre for Children and Youth less than a mile away.

Is there parking available at Novotel Living Almaty Jetisu?

Yes, covered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Novotel Living Almaty Jetisu include a casino at the property?

No, Novotel Living Almaty Jetisu doesn't have a casino.

Will I find an indoor pool at Novotel Living Almaty Jetisu?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel Living Almaty Jetisu?

Amenities that appeal to couples at this hotel include a kitchenette, a smart TV, and bathrobes.

Does Novotel Living Almaty Jetisu have a hot tub?

No, but this hotel does have a steam room.

Does Novotel Living Almaty Jetisu feature a restaurant that includes a breakfast menu?

Yes, Novotel Living Almaty Jetisu has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Living Almaty Jetisu allow pets to stay for free?

No, pets aren't allowed at Novotel Living Almaty Jetisu though service animals are welcome.

Does Novotel Living Almaty Jetisu have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Novotel Living Almaty Jetisu?

The closest major airport to Novotel Living Almaty Jetisu is Almaty (ALA-Almaty Intl.), which is 8.7 mi away (28 minutes by car).

Are there rooms with balconies at Novotel Living Almaty Jetisu?

No, there aren't any guestrooms with balconies at Novotel Living Almaty Jetisu.

Novotel Living Almaty Jetisu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

DEXLEVO INC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent and had a comfortable stay. Especially staffs were supportive and kind.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, very calm and polite. The room was very clean and full of useful amenities. The kitchenette was complete with all the cooking essentials and the appliances were brand new. The room is perfect for an extended business trip. The daily cleaning was great, leaving the room spotless every time. There were minor scratches and breaks in the bathroom, but this did not affect the overall great impression. The breakfast was good, quite varied, but the puff pastry was a bit bland. Overall, a great value for money and a realli nice place to stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

BAKUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

We booked a one BR Apartment for a family of 4 including 2 kids (5 yo). The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2). The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street. There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building.
Stayed 5 nights in Dec 2024
Verified

4/10 Poor

Nakwon

Liked: Cleanliness
이상한 소음 이있었어요
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금까지 숙박했던 노보텔 중 가장 깔끔하고 시설도 편리했습니다. 다만, 업무 출장이었는데, 인터넷 속도 문제로 약간 답답함을 느꼈습니다.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Gagan Preet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Marlen

Stayed 1 night in Jul 2025
Verified

8/10 Good

Yann

Stayed 5 nights in Apr 2025
Verified

8/10 Good

Kai Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Franz

Stayed 4 nights in Feb 2025
Verified

8/10 Good

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024
Verified

8/10 Good

laurent

Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Tong

Stayed 5 nights in Aug 2024
Verified

6/10 Okay

james

Stayed 4 nights in Jun 2024