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Novotel Living Almaty Jetisu

4.0 star property
Hotel in Almaty with a coffee shop and a restaurant

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Photo gallery for Novotel Living Almaty Jetisu

Lunch and dinner served, Modern European cuisine
Exterior
Exterior
Studio, 1 Double Bed | Private kitchen | Mini-fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Abylai Khan Avenue 55, Almaty, 50004
  • Place, MEGA Park
    ‪10 min walk‬
  • Place, Zenkov Cathedral
    ‪12 min walk‬
  • Place, Almaty Opera House
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Private kitchen | Mini-fridge, microwave, stovetop, dishwasher

Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed

About the neighborhood

Almaty

Located in Almaly District, Novotel Living Almaty Jetisu is a leisurely stroll from sights such as Gabit Musrepov Kazakh Theatre for Children and Youth and 28 Panfilov Heroes Memorial Park. This 4-star hotel has 55 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • MEGA Park - 10 min walk - 0.6 miles
  • Zenkov Cathedral - 12 min walk - 0.7 miles
  • 28 Panfilov Heroes Memorial Park - 12 min walk - 0.7 miles
  • Panfilov Park - 17 min walk - 0.9 miles
  • Almaty Opera House - 2 min drive - 1.2 miles

Getting around

  • Almaty Station - 15 min walk
  • Almaly - 20 min walk
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪City - ‬2 min walk
  • ‪Line Brew Reserve - ‬1 min walk
  • ‪Sandyq - ‬1 min walk
  • ‪Чайхана Navat - ‬3 min walk

About this property

Novotel Living Almaty Jetisu

Hotel in Almaty with a coffee shop and a restaurant
Guests of Novotel Living Almaty Jetisu enjoy a sauna, free WiFi in public areas, and conference space. There's free parking, and an airport shuttle (available 24 hours) for KZT 13000 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and a water dispenser.
Guests can expect free WiFi and 65-inch Smart TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Kitchenettes, microwaves, and stovetops are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 10,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Line Brew Reserve
  • Line Brew Reserve Bar

Things to do

  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 10000 per person
  • Airport shuttle fee: KZT 13000 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Novotel Living Almaty Jetisu Hotel
Novotel Living Almaty Jetisu Almaty
Novotel Living Almaty Jetisu Hotel Almaty
Novotel Living Almaty Jetisu (Opening January 2022)

Frequently asked questions

Is a free cancellation option available at Novotel Living Almaty Jetisu?

Novotel Living Almaty Jetisu offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Novotel Living Almaty Jetisu?

This hotel is situated in Almaly District within a short 14-minute walk of 28 Panfilov Heroes Memorial Park and also 15 minutes on foot from MEGA Park. You'll also find Gabit Musrepov Kazakh Theatre for Children and Youth and Green Bazaar less than a mile away.

Will I be able to park at Novotel Living Almaty Jetisu?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Novotel Living Almaty Jetisu include a casino at the property?

No, Novotel Living Almaty Jetisu doesn't have a casino.

Will I find an indoor pool at Novotel Living Almaty Jetisu?

No, there is no indoor pool at this hotel.

Is Novotel Living Almaty Jetisu a good place to stay for couples?

Amenities that appeal to couples at this hotel include a kitchenette, a smart TV, and bathrobes.

Does Novotel Living Almaty Jetisu have a hot tub?

No, but this hotel does have a steam room.

Does Novotel Living Almaty Jetisu feature a restaurant that includes a breakfast menu?

Yes, Novotel Living Almaty Jetisu serves buffet breakfast for a surcharge each morning at Line Brew Reserve.

Will Novotel Living Almaty Jetisu allow pets to stay for free?

No, pets aren't allowed at Novotel Living Almaty Jetisu though service animals are welcome.

Are there connecting rooms at Novotel Living Almaty Jetisu?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Novotel Living Almaty Jetisu?

The closest major airport to Novotel Living Almaty Jetisu is Almaty (ALA-Almaty Intl.), which is 8.7 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Novotel Living Almaty Jetisu?

No, there aren't any guestrooms with balconies at Novotel Living Almaty Jetisu.

Novotel Living Almaty Jetisu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlen

Stayed 1 night in Jul 2025

8/10 Good

Kai Chong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

BAKUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

We booked a one BR Apartment for a family of 4 including 2 kids (5 yo). The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2). The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street. There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building.
Stayed 5 nights in Dec 2024

8/10 Good

Kemal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Tong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Tong

Stayed 5 nights in Aug 2024

6/10 Okay

james

Stayed 4 nights in Jun 2024

8/10 Good

Yann

Stayed 5 nights in Apr 2025

10/10 Excellent

Franz

Stayed 4 nights in Feb 2025

8/10 Good

laurent

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금까지 숙박했던 노보텔 중 가장 깔끔하고 시설도 편리했습니다. 다만, 업무 출장이었는데, 인터넷 속도 문제로 약간 답답함을 느꼈습니다.
Stayed 3 nights in Mar 2024

8/10 Good

DEXLEVO INC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent and had a comfortable stay. Especially staffs were supportive and kind.
Stayed 5 nights in Sep 2023