See all properties

InterContinental Almaty by IHG

Choose dates to view prices

Photo gallery for InterContinental Almaty by IHG

Exterior
Creator video
Interior entrance
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
181 Zheltoksan Street, Almaty, 50013
  • Place, Kazakhstan Independence Monument
    ‪9 min walk‬
  • Place, National Museum of Kazakhstan
    ‪9 min walk‬
  • Place, Almaty Central Stadium
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Smoking (Pasha)

Presidential Suite, 1 King Bed, Smoking (Pasha) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Smoking (Pasha)

  • 2217 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds, Club Lounge Access (High Floor, Lounge Access)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Smoking, Club Lounge Access (High Floor, Lounge Access)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Almaty

Located in Bostandyk District, InterContinental Almaty by IHG is within a 10-minute walk of popular sights such as Kazakhstan Independence Monument and National Museum of Kazakhstan. This 5-star hotel has 277 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Kazakhstan Independence Monument - 9 min walk - 0.5 miles
  • National Museum of Kazakhstan - 9 min walk - 0.5 miles
  • Republic Square - 9 min walk - 0.5 miles
  • Dostyk Plaza - 16 min walk - 0.9 miles
  • Almaty Central Stadium - 2 min drive - 1.0 mile

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 13 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Friends Bar - ‬10 min walk
  • ‪Arabica Coffee & Kitchen - ‬8 min walk
  • ‪Sashimi Club By Kingfisher - ‬13 min walk
  • ‪La Coppola - ‬12 min walk
  • Asian Cafe Restaurant

About this property

InterContinental Almaty by IHG

InterContinental Almaty by IHG features a full-service spa, an indoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for KZT 13440 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this ski hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also standard.
2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Similar properties

Terrace/patio
The Ritz-Carlton, Almaty
Bostandyk District
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 81 reviews
$490 nightly
The price is $568
Jul 18 - Jul 19
Total with taxes and fees
The Ritz-Carlton, Almaty

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: KZT 14,760 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asian Cafe
  • Atrium Lounge & Bar
  • Sunset Efes Beer Garden
  • Tennis Bar / Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,840 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 16800.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 14760 per person
  • Airport shuttle fee: KZT 13440 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 16800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

Frequently asked questions

Is free cancellation available at InterContinental Almaty by IHG?

InterContinental Almaty by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Almaty by IHG?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at InterContinental Almaty by IHG on Jul 11, 2026 start from $300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to InterContinental Almaty by IHG?

This hotel is situated in Bostandyk District within a 10-minute walk of Republic Square, National Museum of Kazakhstan, and Kazakhstan Independence Monument. You'll also find Dostyk Plaza and Lermontov Russian Drama Theatre less than a mile away.

Will I be able to park at InterContinental Almaty by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa available at InterContinental Almaty by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Are there luxury amenities available at InterContinental Almaty by IHG?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and 2 outdoor tennis courts at this hotel.

Does InterContinental Almaty by IHG include a casino?

No, InterContinental Almaty by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Almaty by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at InterContinental Almaty by IHG?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Does InterContinental Almaty by IHG have a hot tub?

No, but this hotel does have a steam room.

Does InterContinental Almaty by IHG have a restaurant with a breakfast menu?

Yes, InterContinental Almaty by IHG serves buffet breakfast for a surcharge each morning at Asian Cafe.

Does InterContinental Almaty by IHG allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Almaty by IHG though service animals are welcome.

Does InterContinental Almaty by IHG have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to InterContinental Almaty by IHG?

The closest major airport to InterContinental Almaty by IHG is Almaty (ALA-Almaty Intl.), which is 11.7 mi away (33 minutes by car).

Can I book a room with a balcony at InterContinental Almaty by IHG?

No, there aren't any guestrooms at InterContinental Almaty by IHG that offer a balcony.

Does InterContinental Almaty by IHG offer wedding services?

Take advantage of the wedding venue at InterContinental Almaty by IHG if you plan to say "I do" during your trip.

InterContinental Almaty by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 102 reviews
Rating 8 - Good. 32 out of 102 reviews
Rating 6 - Okay. 9 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

epika partners

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almaty

Without any exception THANKS to all the staff. They made our stay wonderful .. 👏👏👏
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023
Verified

8/10 Good

Otabek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and service, but horrible gym (with non working equipment)
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022
Verified

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not helpful at all
Stayed 22 nights in Sep 2022
Verified

6/10 Okay

GUILLAUME

Liked: Property conditions & facilities
Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon livello generale, pulito, ottima spa
Stayed 1 night in Apr 2025
Verified

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, soggiorno molto breve, solo notte Spa bella e spaziosa
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities

Inventar alt, Zimmer abgenutzt, zu teuer

Das Intercontinental zählt zu den besten Hotels in Almaty, die Zimmer sind aber leider stark abgenutzt und das Inventar einschließlich völlig vergilbter Telefone aus den 90er Jahren mindestens zwanzig Jahre alt. Angesichts des Zustandes sind die Übernachtungspreise von rund €400 nicht zu rechtfertigen. Auch das Preis-Leistungsverhältnis der Gastronomie ist schlecht.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Kamers oud en gedateerd

Kamers zijn oud en gedateerd. Bijvoorbeeld geen stopcontact bij bed.
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service
太陈旧了
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Sergy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Not 5 stars.

The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming. I had a nice stay.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice property, superb food and service!
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

Beautiful view
Stayed 1 night in Apr 2019
Verified

8/10 Good

Mathias

Disliked: Property conditions & facilities

Hotel needs renovation

Great location hotel is old and needs renovation
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in all aspects

This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Stayed 13 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.
Stayed 1 night in Feb 2019