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Grand Hotel Eurasia

4.0 star property

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Photo gallery for Grand Hotel Eurasia

Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View | Minibar, in-room safe, desk, blackout drapes
Fitness facility
Fitness facility
Reception
Breakfast area

Reviews

5.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Zholdasbekov str 9A, Almaty
  • Place, Dostyk Plaza
    โ€ช2 min walkโ€ฌ
  • Place, National Museum of Kazakhstan
    โ€ช7 min walkโ€ฌ
  • Place, Republic Square
    โ€ช12 min walkโ€ฌ
  • Airport, Almaty (ALA-Almaty Intl.)
    โ€ช18 min driveโ€ฌ

Room options

View all photos for Standard Single Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room, 1 Bedroom

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 King Beds
  • Free WiFi

View all photos for Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View

Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View | Minibar, in-room safe, desk, blackout drapes

Luxury Double or Twin Room, 1 King Bed, Hot Tub, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 King Beds
  • Free WiFi

View all photos for Premium Double or Twin Room, 1 Bedroom

Premium Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Premium Double or Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 King Beds
  • Free WiFi

Similar properties

Reception
Hotel Kazakhstan
Medeu District
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 331 reviews
$94 nightly
The price is $110
May 12 - May 13
Total with taxes and fees
Hotel Kazakhstan

Frequently asked questions

Is free cancellation available at Grand Hotel Eurasia?

Grand Hotel Eurasia provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel Eurasia?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Eurasia on May 11, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Hotel Eurasia?

This hotel is situated in Medeu District, just steps from Dostyk Plaza, and within a 10-minute walk of National Museum of Kazakhstan and Central State Museum. You'll also find Republic Square and Presidential Palace less than a mile away.

Is parking available on site at Grand Hotel Eurasia?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Grand Hotel Eurasia?

Spa services at the hotel include mani/pedis.

Does Grand Hotel Eurasia feature a casino at the property?

No, Grand Hotel Eurasia doesn't have a casino.

Will I find an indoor pool at Grand Hotel Eurasia?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Grand Hotel Eurasia?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Grand Hotel Eurasia have a hot tub?

No, but this hotel does have a sauna.

Does Grand Hotel Eurasia have a restaurant with a breakfast menu?

No, Grand Hotel Eurasia doesn't have a restaurant that serves breakfast.

Will Grand Hotel Eurasia allow pets to stay free of charge?

No, pets aren't allowed at Grand Hotel Eurasia.

Does Grand Hotel Eurasia have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Hotel Eurasia?

The closest major airport to Grand Hotel Eurasia is Almaty (ALA-Almaty Intl.), which is 10.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Eurasia?

No, there aren't any guestrooms with balconies at Grand Hotel Eurasia.

Grand Hotel Eurasia Reviews

Reviews

5.2
Rating 10 - Excellent. 6 out of 34 reviews
Rating 8 - Good. 2 out of 34 reviews
Rating 6 - Okay. 9 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 11 out of 34 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maryam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.
Stayed 2 nights in Sep 2025

4/10 Poor

Vita

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Nika

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.
Stayed 3 nights in May 2025

2/10 Terrible

Sergey

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didnโ€™t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.
Stayed 9 nights in Dec 2024

10/10 Excellent

Liya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.
Stayed 2 nights in Oct 2024

2/10 Terrible

Davron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. Iโ€™ve never had a funny situation like this. They have not refunded my money until now.
Stayed 1 night in Aug 2024

10/10 Excellent

Davron

Stayed 3 nights in May 2024

2/10 Terrible

Navid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Aftab

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hospitality

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations
Stayed 3 nights in Apr 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Optimal location, worth for the price
Stayed 7 nights in Apr 2024

2/10 Terrible

AYDIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

AYDIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities
โ€œTiredโ€ property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Stayed 4 nights in Sep 2019

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It was right across the street from a mall with lots of food choices.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Dennis, Rio Vista, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A hotel remodel in progress

It is valued well for being so close to all the major attractions in Almaty. Directly across the street from the Dostyk Mall. Area is full of attractions all within easy walking distance from this Hotel. The staff are knowledgeable and most speak English very well. The rooms are clean and the buffet breakfast helps. The Grand Eurasia Hotel is being remodeled on the interior so it is a work in progress. So one could judge the hotel harshly or look at it as a bargain with name brand hotels being far more expensive in the area. With the currency valuation of the US Dollars to the Kazakh Tenge , I would say it is a nice value. It is a beautiful city with so many trees and the locals are so helpful. Many restaurants close by and all worth exploring. There is a restaurant attached to the Hotel which offers homemade cuisine so if one wishes you only need take the elevator down to the 1st floor and head out the hallway door and walk to the end of the hallway. It's cuisine is Kazakhstan which are made daily ! The deserts are pure heaven and one should try all. My personal favorite was a pastry filled with sweet banana. Everything on the menu is so tasty and of course made fresh daily throughout the day ! It is open from 0800 to 2100 hrs.

6/10 Okay

Verified traveler

Liked: Staff & service

Great convenient location!

The hotel is near to mall, playgrounds for young children and across from US embassy, American citizen services. If you need to conduct business there, this hotel is great. Staff are kind and the breakfast is ample and served in a magnificent ballroom.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel in terrible condition.

Hot dirty room. TV quit working during my stay. Room was not cleaned fully by staff. Breakfast was poor.

6/10 Okay

Orhan

Stayed 2 nights in Dec 2025

4/10 Poor

Orhan

Stayed 3 nights in Dec 2025

4/10 Poor

NOBUO

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
ใƒขใƒผใƒซใŒ่ฟ‘ใใชใฎใงไบˆ็ด„ใ—ใพใ—ใŸใ€‚้›‘ๅฑ…ใƒ“ใƒซใฎ5้šŽใŒใƒ›ใƒ†ใƒซใฎๆง˜ใงใ™ใ€‚ๅฎฟๆณŠ้ƒจๅฑ‹ใฎ็›ดใไธŠใŒใ‚ฏใƒฉใƒ–ใงใ€้Ÿณๆฅฝใฎ้จ’้ŸณใŒไธ€ๆ™ฉไธญๆฐ—ใซใชใ‚Šใพใ™ใ€‚ๅ†ท่”ตๅบซใŒๅฃŠใ‚Œใฆใ„ใŸใฎใงใ€ไบคๆ›ใ—ใฆใ‚‚ใ‚‰ใ†ใŒๆŒใฃใฆๆฅใŸๅ†ท่”ตๅบซใŒ่ก›็”Ÿ็š„ใซใ‚ขใ‚ฆใƒˆใ€‚้ฃŸๅ“ใ‚’ๅ…ฅใ‚Œใ‚‰ใ‚Œใชใ„็จ‹ใฎไธญใฎๆฑšใ‚Œใง็ตๅฑ€ใ€ไฝฟ็”จใ—ใพใ›ใ‚“ใงใ—ใŸใ€‚ใ€‚ใƒ†ใƒฌใƒ“ใฏๆœ€ๅˆใ‹ใ‚‰ๆœ€ๅพŒใพใงไฝ•ๆ•…ใ‹ไฝฟใˆใพใ›ใ‚“ใงใ—ใŸใ€‚
Stayed 1 night in Dec 2025

2/10 Terrible

Hoyoung

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
๋„ˆ๋ฌด ์ง€์ €๋ถ„ํ•˜๊ณ  ๋ฐฉ์Œ์ด ์•ˆ๋จ. ์˜†๋ฐฉ์—์„œ ๋งํ•˜๋Š” ์†Œ๋ฆฌ์™€ ์ˆ˜๋„๋ฌผ ํŠธ๋Š” ์†Œ๋ฆฌ๊ฐ€ ์‹œ๋„๋Ÿฌ์›€. ์นจ๋Œ€๊ฐ€ ์˜ค๋ž˜๋˜์„œ ์ž๊ณ  ์ผ์–ด๋‚˜๋ฉด ํ—ˆ๋ฆฌ๊ฐ€ ์•„ํ””. ์ƒค์›Œ์‹ค ๋ฐฐ์ˆ˜๊ฐ€ ์•ˆ๋˜ ๋ฌผ์ด ๊ณ ์ž„. ๋ณต๋„์˜ ๋ฒฝ์ง€๋Š” ์ฐข์–ด์ ธ ์žˆ๊ณ , ๊ธฐ๋ณธ์ ์ธ ์ƒ์ˆ˜๋„ ๋‹ฌ๋ผ๊ณ  ํ•ด์•ผ ์คŒ. ๋‚ด ์ธ์ƒ ์ตœ์•…์˜ ํ˜ธํ…”.
Stayed 2 nights in Nov 2024