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DoubleTree by Hilton Almaty

4.0 star property
Hotel in Almaty with 2 restaurants and a full-service spa

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Photo gallery for DoubleTree by Hilton Almaty

Terrace/patio
Lobby
Reception
Bar (on property)
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
115 Dosmukhamedov Street 05000, Almaty, 0500-00
  • Zenkov Cathedral
    ‪5 min drive‬
  • MEGA Park
    ‪5 min drive‬
  • Almaty Opera House
    ‪6 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

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Room options

View all photos for Family Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

42-inch LCD TV with cable channels, TV

Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Almaty

Located in Almaly District, DoubleTree by Hilton Almaty is within 2 miles (3 km) of sights such as Republican German Drama Theatre and Casino Zodiak. This 4-star hotel welcomes guests with 112 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Zenkov Cathedral - 5 min drive - 2.9 miles
  • MEGA Park - 5 min drive - 3.1 miles
  • Almaty Central Stadium - 6 min drive - 3.0 miles
  • Almaty Opera House - 6 min drive - 3.3 miles
  • Panfilov Park - 6 min drive - 3.5 miles

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 20 min drive
  • Almaty (ALA-Almaty Intl.) - 19 min drive

Restaurants

  • ‪Asi Bar / Mr. Donerci - ‬13 min walk
  • ‪Динара - ‬17 min walk
  • ‪Кондитерский дом Куликовский - ‬16 min walk
  • ‪Тифлисъ / Tiflis - ‬15 min walk
  • ‪Кафе "Шагала - ‬9 min walk

About this property

DoubleTree by Hilton Almaty

Hotel in Almaty with 2 restaurants and a full-service spa
DoubleTree by Hilton Almaty features a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 17000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a 24-hour gym, a steam room, and free WiFi in public areas.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include minibars, coffee makers, and safes.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, Russian

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  • Parking included
9.0 out of 10, Wonderful, 123 reviews
$141 nightly
The price is $158
Jun 1 - Jun 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 15,000 for adults and KZT 7,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,997 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7000 for children
  • Airport shuttle fee: KZT 17000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Doubletree By Hilton Almaty
Doubletree BY Hilton Almaty Hotel
Doubletree BY Hilton Almaty Almaty
Doubletree BY Hilton Almaty Hotel Almaty
DoubleTree by Hilton Almaty Hotel
DoubleTree by Hilton Almaty Almaty
DoubleTree by Hilton Almaty Hotel Almaty

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Almaty?

DoubleTree by Hilton Almaty offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Almaty?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Almaty on May 24, 2025 start from $225.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near DoubleTree by Hilton Almaty?

This hotel is situated in Almaly District, close to Almaty Central Stadium, MEGA Park, and Zenkov Cathedral. You'll also find Almaty Opera House and Republic Square within a short drive.

Is parking available on site at DoubleTree by Hilton Almaty?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at DoubleTree by Hilton Almaty?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does DoubleTree by Hilton Almaty have a casino?

No, DoubleTree by Hilton Almaty doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Almaty?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at DoubleTree by Hilton Almaty?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at DoubleTree by Hilton Almaty?

No, but this hotel does have a steam room.

Does DoubleTree by Hilton Almaty feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Almaty has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Almaty allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton Almaty though service animals are welcome.

Does DoubleTree by Hilton Almaty have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to DoubleTree by Hilton Almaty?

The closest major airport to DoubleTree by Hilton Almaty is Almaty (ALA-Almaty Intl.), which is 11.5 mi away (19 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Almaty?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Almaty.

Does DoubleTree by Hilton Almaty have a wedding venue?

There are wedding services available at DoubleTree by Hilton Almaty if that's in your vacation plans.

DoubleTree by Hilton Almaty Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 9 out of 41 reviews
Rating 6 - Okay. 8 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Great spa!
Stayed 3 nights in Mar 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Gym and Location

Good hotel in rhe middle of the city, has parking and the Best Hotel Gym i have ever seen. In fact one of the Best Gyms in general. If you are a fitness enthusiasts, this is the Hotel for you.
Stayed 4 nights in Feb 2025

8/10 Good

Jan

Stayed 2 nights in Mar 2023

4/10 Poor

Mohamed

Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Aug 2022

6/10 Okay

Nikita

Traveled with family
Liked: Staff & service, amenities
Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.
Stayed 1 night in Apr 2022

6/10 Okay

JORGE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are dark. Even when we had big room in soace was only small windows
Stayed 1 night in Feb 2022

8/10 Good

Ali, DUBAI

Traveled with group
Liked: Cleanliness, staff & service, amenities
فندق جميل والخدمات رائعه لاكن قديم شوي ويحتاج الى مخدات جيده حيث ان المخده تعورلك راسك nice hotel but the pillow is bad when u wake up your head in pain
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean.
Stayed 1 night in Nov 2021

10/10 Excellent

Christiane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2021

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic service from the team at Almaty Hilton DoubleTree. My trip was unexpectedly lengthened from 4 days to 21 and the hotel was accommodating with all my needs. Great food also.
Stayed 4 nights in Aug 2021

4/10 Poor

Gayevskiy

Stayed 1 night in Aug 2021

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Stayed 4 nights in Jul 2021

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel
Stayed 4 nights in Jun 2021

6/10 Okay

Darshak

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel looks great at first glance. I visited for one night with my son. Unfortunately the visit wasn’t great overall and from other experiences I can confirm the food is not very good at all. Upon arrisecurity guard
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.
Stayed 3 nights in May 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transit stay in Almaty

Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiley staff; central location Great terrace view General manager Fevzi and his team are doing a great job there👍
Stayed 4 nights in Jan 2021

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

6/10 Okay

AdrienneK

Traveled with partner
Liked: Cleanliness
We were advised this property had only opened 2 weeks prior to our arrival (late July 2019). We had specifically selected this hotel for the Hilton reputation and swimming pool facilities. Both let us down. 1) The pool was not finished (even though advertised with pictures). I was told notice online was provided but this was not the case nor were I advised as part of my booking confirmation. 2) The service and amenities was like staying at "Faulty Towers". Getting ice delivered was always delayed and required constant follow up with the customer care line. The wifi continued to drop out, to a point it no longer worked. The iron was not able to be plugged in to operate (a replacement iron was needed, that also took some time to arrange). There was no power point available in the bathroom to use the hair-dryer. The shower took time for the hot water to come through and then constantly dripped after the facet had been turned off. The person in the lobby was so un-welcoming making us feel uncomfortable each time we passed through. And the concierge was to busy to provide any help. We were provided with a room upgrade after I expressed my disappointment with the swimming pool and asked if anything that could be done to improve our situation, though the upgraded room just brought more disappointment, Such a shame as we were so looking forward to returning to the Hilton chain of hotels again.
Stayed 1 night in Jul 2019

10/10 Excellent

MARCELLO

Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

SEUNG WOO

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

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