The staff were extremely friendly and courteous and helpful. Had a wonderful experience. However we missed a tea/coffee facility in the room.
Excellent location. Front of the Douro River. Great view and gardens. Excellent hospitality. Breakfast was spectacular. Rooms are big.
Fabulous resort.We had a balcony suite overlooking the river & Vieyards.Conveniantly located & you can walk to the resort from the train station.Food was awesome.Also you can walk to one of the best winery.Recommend very highly.Will certainly come back.
Only bad part is we get there at 3:45 pm and they said our room was not ready (got ready at 4:40) We went to the pool and the staff said we could not go coz we didn’t have a room I had to be strong with person saying it was not acepetable and I don’t like it And when we ask for a late check out they only gave us one hour
I don't see how anyone could give this hotel less than a perfect score. It is pricey but worth the expense. I see that most bad reviews criticize the restaurant. We did not plan to eat there since we were spending so much on the room (and renting an apartment in Porto at the same time), and the reviews we read were bad. I was a bit surprised that one reviewer actually did not like the river-front room she was assigned. I loved our river-front room and regretted not having any time to spend enjoying our terrace. The staff we encountered were most welcoming, and the included breakfast was amazing. Our room was pretty spacious, and the bed and pillows were really comfortable. The decor was beautiful and old-fashioned, and the bathroom was spectacular (though I never did figure out how to get water to come out of the shower heads). The towels were very plush, and one gets a face cloth, which is unusual in a European hotel. Upon arrival, I realized that I had left my umbrella at the restaurant where we had lunch, and when I returned, my husband was enjoying a complimentary glass of port in the comfortable lobby. I was searching for a budget hotel for our one night in Pinhao, and there are some, but getting to them involves a walk or drive uphill. The Vintage Hotel is right next to the train station, so it makes perfect sense for those arriving by train. I would really hope to stay at the Vintage Hotel again someday -- perhaps 2 nights to enjoy more Douro scenery and hotel luxury.
The Vintage House - Douro places you 16 mi (25.8 km) from Douro Museum and 19.4 mi (31.1 km) from Casa de Mateus. This 5-star hotel welcomes guests with 50 rooms and conveniences like a marina, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Balconies, minibars, and safes are also standard.
Guests staying at The Vintage House - Douro enjoy access to a marina, an outdoor pool, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include an outdoor tennis court, conference space, and a library.
The staff were extremely friendly and courteous and helpful. Had a wonderful experience. However we missed a tea/coffee facility in the room.
Excellent location. Front of the Douro River. Great view and gardens. Excellent hospitality. Breakfast was spectacular. Rooms are big.
Dear Guest, Thank you for choosing to stay with us at The Vintage House and we are glad to hear that your stay with us was a memorable one! We hope to have the privilege of another visit from you soon in our Hotel! Our Best Regards, The Vintage House
Dear Guest, Thank you for your review and for choosing our hotel. We hope to welcome you back in the future. Best regards, The Vintage House
Fabulous resort.We had a balcony suite overlooking the river & Vieyards.Conveniantly located & you can walk to the resort from the train station.Food was awesome.Also you can walk to one of the best winery.Recommend very highly.Will certainly come back.
Dear Jeethu, Thank you for your feedback! We are very happy with your feedback and we are glad to hear that you enjoyed your stay at The Vintage House, its location and food! Thank you for giving us a perfect rating and for recommending The Vintage House to other travelers. We look forward to see you again at The Vintage House in the near future! Our best regards, The Vintage House
Dear Guest, Thank you for your 5 star review of The Vintage House. We hope to see you again soon. Best regards, The Vintage House
Only bad part is we get there at 3:45 pm and they said our room was not ready (got ready at 4:40) We went to the pool and the staff said we could not go coz we didn’t have a room I had to be strong with person saying it was not acepetable and I don’t like it And when we ask for a late check out they only gave us one hour
Dear Lindomar, Thank you for your review and for choosing The Vintage House. We understand your concerns, and we apologise for the fact that your Check-in experience at our Hotel didn’t meet your expectations, concerning the above-mentioned points. We will work to improve the issues mentioned and we hope that, despite this mishap, you enjoyed your stay. Thank you for your feedback, The Vintage House
I don't see how anyone could give this hotel less than a perfect score. It is pricey but worth the expense. I see that most bad reviews criticize the restaurant. We did not plan to eat there since we were spending so much on the room (and renting an apartment in Porto at the same time), and the reviews we read were bad. I was a bit surprised that one reviewer actually did not like the river-front room she was assigned. I loved our river-front room and regretted not having any time to spend enjoying our terrace. The staff we encountered were most welcoming, and the included breakfast was amazing. Our room was pretty spacious, and the bed and pillows were really comfortable. The decor was beautiful and old-fashioned, and the bathroom was spectacular (though I never did figure out how to get water to come out of the shower heads). The towels were very plush, and one gets a face cloth, which is unusual in a European hotel. Upon arrival, I realized that I had left my umbrella at the restaurant where we had lunch, and when I returned, my husband was enjoying a complimentary glass of port in the comfortable lobby. I was searching for a budget hotel for our one night in Pinhao, and there are some, but getting to them involves a walk or drive uphill. The Vintage Hotel is right next to the train station, so it makes perfect sense for those arriving by train. I would really hope to stay at the Vintage Hotel again someday -- perhaps 2 nights to enjoy more Douro scenery and hotel luxury.
Dear Guest, Thank you for your review and for choosing our hotel. We are very happy that you enjoyed your stay and we are looking forward to welcoming you again in the Douro as a guest at The Vintage House. Thank you for your kind words! Best regards, The Vintage House
Dear guest, Thank you for your fantastic review about The Vintage House. Our main concern is to provide a service of excellence through our facilities and service. We are very pleased and proud to know that our staff made a memorable difference to your stay. We look forward to seeing you again at The Vintage House in the near future! Kind regards, The Vintage House